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Shift podcast: Helping you rethink business and face transformation head on

PwC Canada

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Shift podcast: Helping you rethink business and face transformation head on
Shift podcast: Helping you rethink business and face transformation head on

Shift podcast: Helping you rethink business and face transformation head on

PwC Canada

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0
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About Us

Business transformation lives on the Shift podcast. In each episode, we amplify the voice of leading industry experts and share their unique perspectives on what it takes to face transformation head on.Join us to spark new ideas and learn how others are becoming digital trendsetters in an increasingly complex world.

Latest Episodes

Rebranding Scotiabank Arena

When it comes to sports; names like John Tavares and Kawhi Leonard have become household across Canada. But have you heard of Clinton Braganza? In this episode of the Shift podcast, you’ll meet Clinton; the Chief Marketing Officer at Scotiabank, tasked with trying to break a 20 year habit engrained in Canadian culture - the renaming of the former ACC to Scotiabank Arena. We all read the headlines “$800 million - a 20 year deal” but Clinton takes us behind the scenes and shares his story on how he successfully lead the charge to accelerate name adoption on a national scale and they have been able to sew Scotiabank into the social fabric of Canada.

20 MIN3 weeks ago
Comments
Rebranding Scotiabank Arena

Best of Shift podcast: Season 1

In the final episode of Season One, host Jon Finkelstein reflects on some of the great conversations we have had over the past 18 episodes with Canadian leaders. Since its launch, Shift has featured conversations with subject matter’s experts across customer experience, privacy & data, innovation and more. Jon narrates some of the standout moments that have happened throughout the entirety of Season One ft. CEO of the LCBO, Founder of Move the Dial, CEO of the Canadian Bankers Association and more.

24 MINJUL 17
Comments
Best of Shift podcast: Season 1

Fostering a culture of creativity within your organization

In this special edition of the Shift podcast, we attended Adweek’s Brandstar Awards to sit down with three honorees from some of Canada’s leading organizations: - Uwe Stueckmann: SVP, Marketing at Loblaw Companies Limited - Claudette McGowan: Chief Information Officer, Enterprise Technology Employee Experience at BMO - Stuart Lombard: Founder & CEO, ecobee Host, Jon Finkelstein sat down with these business innovators to discuss how they are creating meaningful brand experiences, fostering a culture of creativity, and creating an enhanced employee experience within their organizations.

16 MINJUL 4
Comments
Fostering a culture of creativity within your organization

Digital Transformation of Banking in Canada

Technological advances are transforming the financial services industry. As these changes occur, so are the expectations of customers when it comes to their banking services. Neil Parmenter, President and CEO of the Canadian Bankers Association (CBA), speaks to how customers have come to expect the added convenience and seamless experiences enabled by digital services, including those offered by some of the big technology companies.

21 MINJAN 24
Comments
Digital Transformation of Banking in Canada

The future of proptech

Proptech is predicted to reshape traditional real estate, with investment expected to almost double in the next year. But can technology solve some of the industry’s most pressing issues such as affordability? George Carras, Founder & CEO, R-Labs Canada Inc. talks about how technology is expanding transformation in the real estate industry and how a combination of physical and technology solutions will move the industry forward.

21 MIN2018 NOV 22
Comments
The future of proptech

Using privacy to build customer trust

Business processes rely heavily on data—which demands constant innovation and adaptation. As the digital landscape evolves and regulatory scrutiny increases, it’s critical to ensure that maintaining customer trust, transparency and privacy are top of mind. Pamela Snively, Chief Data and Trust Officer at TELUS, shares expert insights on embracing innovation while protecting privacy.

19 MIN2018 NOV 7
Comments
Using privacy to build customer trust

Keeping humans at the centre of the equation: enabling accessibility in dispute resolution

Resolving justice problems can be stressful and expensive but with the technology the British Columbia Civil Resolution Tribunal has implemented, citizens now have 24/7 free online access to condo and small claims dispute resolution services. This transformation has provided flexibility and collaboration to resolve disputes as early and inexpensively as possible. Shannon Salter, Chair at the CRT, is the woman behind this legal revolution. In this episode of Shift, she sits down with Jon to share her Vision to Reality award winning innovation, and breaks down the secrets behind their success.

27 MIN2018 SEP 27
Comments
Keeping humans at the centre of the equation: enabling accessibility in dispute resolution

Thinking big to drive enterprise-scale transformation

When you think construction you don’t often think digital. PCL Construction and their Chief Information Officer Mark Bryant have flipped the script, creating a digital-first enterprise focused on construction excellence. With the goal of reducing costs, enhancing safety, driving lean construction practices, and leveraging technology to support greater productivity, PCL has changed the way their employees share information and interact on job sites. Join the conversation with host Jon Finkelstein and Mark, as they discuss how he took his vision to a reality, and what you can learn from the PCL digital transformation story.

19 MIN2018 SEP 27
Comments
Thinking big to drive enterprise-scale transformation

Taking a simple idea and scaling it big

What started as a university idea amongst friends, quickly turned into a disruptive digital invention, focused on a seemingly simple concept of knowing what’s in your water. With chemical analysis taking days to get results and field kits often being inaccurate, CEO David LLoyd knew there had to be a better way to optimize this process and enable operators to make more informed decisions about their water treatment. Host Jon Finkelstein sits down with David to hear the story behind his V2R award winning invention “The Field Ready Electrochemical Detector” (FRED) a portable and incredibly simple to use water chemistry kit.

21 MIN2018 SEP 27
Comments
Taking a simple idea and scaling it big

Enabling citizens with digital

In the latest episode of the Shift podcast, host Jon Finkelstein sits down with Chief Technology Officer of the City of Vancouver, Jessie Adcock. The two discuss building a “connected” city, managing citizen trust, and the impact of smart cities.

22 MIN2018 AUG 23
Comments
Enabling citizens with digital

Latest Episodes

Rebranding Scotiabank Arena

When it comes to sports; names like John Tavares and Kawhi Leonard have become household across Canada. But have you heard of Clinton Braganza? In this episode of the Shift podcast, you’ll meet Clinton; the Chief Marketing Officer at Scotiabank, tasked with trying to break a 20 year habit engrained in Canadian culture - the renaming of the former ACC to Scotiabank Arena. We all read the headlines “$800 million - a 20 year deal” but Clinton takes us behind the scenes and shares his story on how he successfully lead the charge to accelerate name adoption on a national scale and they have been able to sew Scotiabank into the social fabric of Canada.

20 MIN3 weeks ago
Comments
Rebranding Scotiabank Arena

Best of Shift podcast: Season 1

In the final episode of Season One, host Jon Finkelstein reflects on some of the great conversations we have had over the past 18 episodes with Canadian leaders. Since its launch, Shift has featured conversations with subject matter’s experts across customer experience, privacy & data, innovation and more. Jon narrates some of the standout moments that have happened throughout the entirety of Season One ft. CEO of the LCBO, Founder of Move the Dial, CEO of the Canadian Bankers Association and more.

24 MINJUL 17
Comments
Best of Shift podcast: Season 1

Fostering a culture of creativity within your organization

In this special edition of the Shift podcast, we attended Adweek’s Brandstar Awards to sit down with three honorees from some of Canada’s leading organizations: - Uwe Stueckmann: SVP, Marketing at Loblaw Companies Limited - Claudette McGowan: Chief Information Officer, Enterprise Technology Employee Experience at BMO - Stuart Lombard: Founder & CEO, ecobee Host, Jon Finkelstein sat down with these business innovators to discuss how they are creating meaningful brand experiences, fostering a culture of creativity, and creating an enhanced employee experience within their organizations.

16 MINJUL 4
Comments
Fostering a culture of creativity within your organization

Digital Transformation of Banking in Canada

Technological advances are transforming the financial services industry. As these changes occur, so are the expectations of customers when it comes to their banking services. Neil Parmenter, President and CEO of the Canadian Bankers Association (CBA), speaks to how customers have come to expect the added convenience and seamless experiences enabled by digital services, including those offered by some of the big technology companies.

21 MINJAN 24
Comments
Digital Transformation of Banking in Canada

The future of proptech

Proptech is predicted to reshape traditional real estate, with investment expected to almost double in the next year. But can technology solve some of the industry’s most pressing issues such as affordability? George Carras, Founder & CEO, R-Labs Canada Inc. talks about how technology is expanding transformation in the real estate industry and how a combination of physical and technology solutions will move the industry forward.

21 MIN2018 NOV 22
Comments
The future of proptech

Using privacy to build customer trust

Business processes rely heavily on data—which demands constant innovation and adaptation. As the digital landscape evolves and regulatory scrutiny increases, it’s critical to ensure that maintaining customer trust, transparency and privacy are top of mind. Pamela Snively, Chief Data and Trust Officer at TELUS, shares expert insights on embracing innovation while protecting privacy.

19 MIN2018 NOV 7
Comments
Using privacy to build customer trust

Keeping humans at the centre of the equation: enabling accessibility in dispute resolution

Resolving justice problems can be stressful and expensive but with the technology the British Columbia Civil Resolution Tribunal has implemented, citizens now have 24/7 free online access to condo and small claims dispute resolution services. This transformation has provided flexibility and collaboration to resolve disputes as early and inexpensively as possible. Shannon Salter, Chair at the CRT, is the woman behind this legal revolution. In this episode of Shift, she sits down with Jon to share her Vision to Reality award winning innovation, and breaks down the secrets behind their success.

27 MIN2018 SEP 27
Comments
Keeping humans at the centre of the equation: enabling accessibility in dispute resolution

Thinking big to drive enterprise-scale transformation

When you think construction you don’t often think digital. PCL Construction and their Chief Information Officer Mark Bryant have flipped the script, creating a digital-first enterprise focused on construction excellence. With the goal of reducing costs, enhancing safety, driving lean construction practices, and leveraging technology to support greater productivity, PCL has changed the way their employees share information and interact on job sites. Join the conversation with host Jon Finkelstein and Mark, as they discuss how he took his vision to a reality, and what you can learn from the PCL digital transformation story.

19 MIN2018 SEP 27
Comments
Thinking big to drive enterprise-scale transformation

Taking a simple idea and scaling it big

What started as a university idea amongst friends, quickly turned into a disruptive digital invention, focused on a seemingly simple concept of knowing what’s in your water. With chemical analysis taking days to get results and field kits often being inaccurate, CEO David LLoyd knew there had to be a better way to optimize this process and enable operators to make more informed decisions about their water treatment. Host Jon Finkelstein sits down with David to hear the story behind his V2R award winning invention “The Field Ready Electrochemical Detector” (FRED) a portable and incredibly simple to use water chemistry kit.

21 MIN2018 SEP 27
Comments
Taking a simple idea and scaling it big

Enabling citizens with digital

In the latest episode of the Shift podcast, host Jon Finkelstein sits down with Chief Technology Officer of the City of Vancouver, Jessie Adcock. The two discuss building a “connected” city, managing citizen trust, and the impact of smart cities.

22 MIN2018 AUG 23
Comments
Enabling citizens with digital