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J.D. Power Podcasts

J.D. Power

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J.D. Power Podcasts
J.D. Power Podcasts

J.D. Power Podcasts

J.D. Power

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About Us

J.D. Power is a global leader in consumer insights, advisory services, data and analytics.

Latest Episodes

J.D. Power Travel & Hospitality Podcast – Episode 15, October 2019

J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed... -- Delta may adopt simpler fares for airline passengers -- Hotel resort fees transparency -- LAX ending curbside pick-up for Uber and Lyft -- J.D. Power 2019 North American Airport Study results -- Lyft's app makes it easier to find other transportation

19 MIN3 w ago
Comments
J.D. Power Travel & Hospitality Podcast – Episode 15, October 2019

J.D. Power Travel & Hospitality Podcast – Episode 14, September 2019

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- United Airlines frequent flyer miles will no longer expire. -- IHG testing a new way to spend your hotel points. -- Airport security innovations being tested at Las Vegas McCarran Airport. -- Kyte brings the rental car to you. -- Booking.com and hotel resort fees.

17 MINSEP 19
Comments
J.D. Power Travel & Hospitality Podcast – Episode 14, September 2019

J.D Power Utility Podcast, Episode 5 - September 2019

J.D. Power's Utilities practice discusses water quality, water supplies and customer costs of water in this very water-themed utility podcast!

17 MINSEP 10
Comments
J.D Power Utility Podcast, Episode 5 - September 2019

J.D. Power Travel & Hospitality Podcast – Episode 12, July 2019

Among the topics discussed: -- United Airlines brings back the Stroopwafel -- Marriott sued by District of Columbia alleging fraudulent resort fees -- Famous Chicago architects picked to design concourses at O’Hare -- DIA shelving plans for more airport parking -- Hotel Indigo Unveils Shoppable Room

13 MINAUG 23
Comments
J.D. Power Travel & Hospitality Podcast – Episode 12, July 2019

J.D. Power Travel & Hospitality Podcast – Episode 13, August 2019

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- Southwest ceases operations at Newark to focus on La Guardia -- IHG opts for bulk-size amenities to reduce plastic waste -- SFO bans sale of plastic bottles of water -- RDU plans to eliminate rental car shuttles to create space for taxis, Uber and Lyft -- United Airlines expands service that holds planes for connecting flyers

11 MINAUG 23
Comments
J.D. Power Travel & Hospitality Podcast – Episode 13, August 2019

J.D Power Utility Podcast, Episode 4 - July 2019

J.D. Power's Utilities practice recaps findings from the recently published 2019 Electric Utility Residential Customer Satisfaction Study, discussing topics such as: - Operational asset management influencing customer satisfaction - Utilities leveraging analytics to look after risky assets to improve safety and reliability - Voice of the customer on maintaining utility infrastructure - Industry use of chat for engagement in customer care

16 MINJUL 12
Comments
J.D Power Utility Podcast, Episode 4 - July 2019

J.D. Power Travel & Hospitality Podcast – Episode 11, June 2019

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- Airbus proposes narrowbody jets from the US to Europe. -- American consumers spent more on Airbnb than on Hilton last year. -- Hertz unveils subscription service starting at $999 a month. -- Why airport USB charging stations may be dangerous. -- Carnival’s Ocean Medallion wearable brings tech luxury to cruise ships

13 MINJUN 25
Comments
J.D. Power Travel & Hospitality Podcast – Episode 11, June 2019

J.D. Power Travel & Hospitality Podcast – Episode 10, May 2019

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- Delta testing Free Wi-Fi on domestic flights -- Marriott’s new home sharing platform -- Fighting germs at airport security checkpoints with Antibacterial checkpoint trays -- $340M rental car facility opens at Kahului Airport -- New Google Travel site replacing Trips app, brings together Flights & Hotels search

12 MINMAY 27
Comments
J.D. Power Travel & Hospitality Podcast – Episode 10, May 2019

J.D. Power Utility Podcast – Episode 3, May 2019

J.D. Power's Utilities practice discusses hot topics within the industry from the month of May, including: -- The Success of Mobile Apps -- Electric Vehicle impact on utilities -- Time of Day rate changes and their impact in CA -- Updates on Electric Business and Residential studies -- Positive impact of leak alerts from water utilities

21 MINMAY 21
Comments
J.D. Power Utility Podcast – Episode 3, May 2019

J.D. Power Travel & Hospitality Podcast – Episode 9, April 2019

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- JetBlue announcing flights to Europe -- Equinox Launches Equinox Hotels At 35 Hudson Yards; Defines New Genre Of Luxury Travel -- Enterprise to launch car subscription service within month -- FBI looking into computer system outages at Cleveland Hopkins International Airport -- Travel Industry Apps Lag Substantially Behind Credit Card and Banking Apps

15 MINAPR 30
Comments
J.D. Power Travel & Hospitality Podcast – Episode 9, April 2019

Latest Episodes

J.D. Power Travel & Hospitality Podcast – Episode 15, October 2019

J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed... -- Delta may adopt simpler fares for airline passengers -- Hotel resort fees transparency -- LAX ending curbside pick-up for Uber and Lyft -- J.D. Power 2019 North American Airport Study results -- Lyft's app makes it easier to find other transportation

19 MIN3 w ago
Comments
J.D. Power Travel & Hospitality Podcast – Episode 15, October 2019

J.D. Power Travel & Hospitality Podcast – Episode 14, September 2019

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- United Airlines frequent flyer miles will no longer expire. -- IHG testing a new way to spend your hotel points. -- Airport security innovations being tested at Las Vegas McCarran Airport. -- Kyte brings the rental car to you. -- Booking.com and hotel resort fees.

17 MINSEP 19
Comments
J.D. Power Travel & Hospitality Podcast – Episode 14, September 2019

J.D Power Utility Podcast, Episode 5 - September 2019

J.D. Power's Utilities practice discusses water quality, water supplies and customer costs of water in this very water-themed utility podcast!

17 MINSEP 10
Comments
J.D Power Utility Podcast, Episode 5 - September 2019

J.D. Power Travel & Hospitality Podcast – Episode 12, July 2019

Among the topics discussed: -- United Airlines brings back the Stroopwafel -- Marriott sued by District of Columbia alleging fraudulent resort fees -- Famous Chicago architects picked to design concourses at O’Hare -- DIA shelving plans for more airport parking -- Hotel Indigo Unveils Shoppable Room

13 MINAUG 23
Comments
J.D. Power Travel & Hospitality Podcast – Episode 12, July 2019

J.D. Power Travel & Hospitality Podcast – Episode 13, August 2019

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- Southwest ceases operations at Newark to focus on La Guardia -- IHG opts for bulk-size amenities to reduce plastic waste -- SFO bans sale of plastic bottles of water -- RDU plans to eliminate rental car shuttles to create space for taxis, Uber and Lyft -- United Airlines expands service that holds planes for connecting flyers

11 MINAUG 23
Comments
J.D. Power Travel & Hospitality Podcast – Episode 13, August 2019

J.D Power Utility Podcast, Episode 4 - July 2019

J.D. Power's Utilities practice recaps findings from the recently published 2019 Electric Utility Residential Customer Satisfaction Study, discussing topics such as: - Operational asset management influencing customer satisfaction - Utilities leveraging analytics to look after risky assets to improve safety and reliability - Voice of the customer on maintaining utility infrastructure - Industry use of chat for engagement in customer care

16 MINJUL 12
Comments
J.D Power Utility Podcast, Episode 4 - July 2019

J.D. Power Travel & Hospitality Podcast – Episode 11, June 2019

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- Airbus proposes narrowbody jets from the US to Europe. -- American consumers spent more on Airbnb than on Hilton last year. -- Hertz unveils subscription service starting at $999 a month. -- Why airport USB charging stations may be dangerous. -- Carnival’s Ocean Medallion wearable brings tech luxury to cruise ships

13 MINJUN 25
Comments
J.D. Power Travel & Hospitality Podcast – Episode 11, June 2019

J.D. Power Travel & Hospitality Podcast – Episode 10, May 2019

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- Delta testing Free Wi-Fi on domestic flights -- Marriott’s new home sharing platform -- Fighting germs at airport security checkpoints with Antibacterial checkpoint trays -- $340M rental car facility opens at Kahului Airport -- New Google Travel site replacing Trips app, brings together Flights & Hotels search

12 MINMAY 27
Comments
J.D. Power Travel & Hospitality Podcast – Episode 10, May 2019

J.D. Power Utility Podcast – Episode 3, May 2019

J.D. Power's Utilities practice discusses hot topics within the industry from the month of May, including: -- The Success of Mobile Apps -- Electric Vehicle impact on utilities -- Time of Day rate changes and their impact in CA -- Updates on Electric Business and Residential studies -- Positive impact of leak alerts from water utilities

21 MINMAY 21
Comments
J.D. Power Utility Podcast – Episode 3, May 2019

J.D. Power Travel & Hospitality Podcast – Episode 9, April 2019

J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast. Among the topics discussed: -- JetBlue announcing flights to Europe -- Equinox Launches Equinox Hotels At 35 Hudson Yards; Defines New Genre Of Luxury Travel -- Enterprise to launch car subscription service within month -- FBI looking into computer system outages at Cleveland Hopkins International Airport -- Travel Industry Apps Lag Substantially Behind Credit Card and Banking Apps

15 MINAPR 30
Comments
J.D. Power Travel & Hospitality Podcast – Episode 9, April 2019
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