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Leon’s Podcast

Leon’s Podcast

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Leon’s Podcast
Leon’s Podcast

Leon’s Podcast

Leon’s Podcast

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Followers
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Plays
OVERVIEWEPISODESYOU MAY ALSO LIKE

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About Us

I’m a digital media strategist working for a marketing agency. On this podcast I’m going to share updates and opinions about gadgets, marketing and social media.

Latest Episodes

Episode 7: Discover Who’s in your Tech Community

I am based in San Antonio, Texas. You may or may not have know where the city is or what it’s known for but as an “indie maker” or “entrepreneur” it's become a great place for me to network and connect. You can read more on my newsletter. Visit my website leonhitchens.com to subscribe.

7 MINAPR 27
Comments
Episode 7: Discover Who’s in your Tech Community

Episode 7: Dont sleep on customer service

1. Customers love to rag on companies that don’t support their customers. 2. Customer service isn’t something different but going above and beyond will help. The reasons why to help someone: 1. Happy people will fill out the post chat survey 2. Share their experience on social media 3. Use word of mouth to talk about the company 4. Remember who helped them 3. Have the systems to support pulling of information in a few seconds. Call a company and they know who you are without needed a ton of info 4. “We all know Customer Service is going to rule over the next 50 years of the economy, right? It’s not about “likes” or “follows,” but rather being likable and followable!” – [Peter Shankman](https://www.shankman.com/about/)

8 MINMAR 19
Comments
Episode 7: Dont sleep on customer service

Episode 6: My first episode in 2019

I'm back in 2019. Find more info at leonhitchens.com on blog updates and the newsletter.

4 MINMAR 12
Comments
Episode 6: My first episode in 2019

Getting back to the groove

I’ve neglected the podcast a lot. I haven’t recorded an episode in a while. Now I’m focusing back on the podcast along with the rest of my personal brand. I’ve published my new blog and will start creating more content. I will also focus a lot more on Ironmic creating content and marketing the service. Check out my blow at leonhitchens.com and Ironmic at Ironmic.fm

3 MIN2018 NOV 28
Comments
Getting back to the groove

Episode 4: Apps I use

I try to stay organized and on task as much as possible in my day job and with my side projects. Some of the core apps I use are Trello, Product Hunt, Apple Notes and Reminders.

5 MIN2018 AUG 4
Comments
Episode 4: Apps I use

Episode 3: How I Vacation

I’m on vacation but I’m still online and working. I’m sharing what software I use and what I travel with.

5 MIN2018 JUL 18
Comments
Episode 3: How I Vacation

Episode 2: Google AdWords is becoming Google Ads

Google AdWords is becoming Google Ads. The change is focused on their platforms including YouTube, Android, and possibly voice search.

7 MIN2018 JUL 13
Comments
Episode 2: Google AdWords is becoming Google Ads

Episode 1: Introduction to who I am

4 MIN2018 JUL 8
Comments
Episode 1: Introduction to who I am
the END

Latest Episodes

Episode 7: Discover Who’s in your Tech Community

I am based in San Antonio, Texas. You may or may not have know where the city is or what it’s known for but as an “indie maker” or “entrepreneur” it's become a great place for me to network and connect. You can read more on my newsletter. Visit my website leonhitchens.com to subscribe.

7 MINAPR 27
Comments
Episode 7: Discover Who’s in your Tech Community

Episode 7: Dont sleep on customer service

1. Customers love to rag on companies that don’t support their customers. 2. Customer service isn’t something different but going above and beyond will help. The reasons why to help someone: 1. Happy people will fill out the post chat survey 2. Share their experience on social media 3. Use word of mouth to talk about the company 4. Remember who helped them 3. Have the systems to support pulling of information in a few seconds. Call a company and they know who you are without needed a ton of info 4. “We all know Customer Service is going to rule over the next 50 years of the economy, right? It’s not about “likes” or “follows,” but rather being likable and followable!” – [Peter Shankman](https://www.shankman.com/about/)

8 MINMAR 19
Comments
Episode 7: Dont sleep on customer service

Episode 6: My first episode in 2019

I'm back in 2019. Find more info at leonhitchens.com on blog updates and the newsletter.

4 MINMAR 12
Comments
Episode 6: My first episode in 2019

Getting back to the groove

I’ve neglected the podcast a lot. I haven’t recorded an episode in a while. Now I’m focusing back on the podcast along with the rest of my personal brand. I’ve published my new blog and will start creating more content. I will also focus a lot more on Ironmic creating content and marketing the service. Check out my blow at leonhitchens.com and Ironmic at Ironmic.fm

3 MIN2018 NOV 28
Comments
Getting back to the groove

Episode 4: Apps I use

I try to stay organized and on task as much as possible in my day job and with my side projects. Some of the core apps I use are Trello, Product Hunt, Apple Notes and Reminders.

5 MIN2018 AUG 4
Comments
Episode 4: Apps I use

Episode 3: How I Vacation

I’m on vacation but I’m still online and working. I’m sharing what software I use and what I travel with.

5 MIN2018 JUL 18
Comments
Episode 3: How I Vacation

Episode 2: Google AdWords is becoming Google Ads

Google AdWords is becoming Google Ads. The change is focused on their platforms including YouTube, Android, and possibly voice search.

7 MIN2018 JUL 13
Comments
Episode 2: Google AdWords is becoming Google Ads

Episode 1: Introduction to who I am

4 MIN2018 JUL 8
Comments
Episode 1: Introduction to who I am
the END
hmly
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