title

Let's Talk Club Management

CMAA

0
Followers
0
Plays
Let's Talk Club Management
Let's Talk Club Management

Let's Talk Club Management

CMAA

0
Followers
0
Plays
OVERVIEWEPISODESYOU MAY ALSO LIKE

Details

About Us

Let’s Talk Club Management is a show dedicated to giving an in-depth look at the club management profession. With insider stories of first-hand experiences to best practices from your Association leaders, CMAA looks to provide you with the best information (with a side of fun).

Latest Episodes

Let's Talk Club Management Ep. 16 - Managing Career Moves

It's never easy to know when and how to approach the possibility of moving on or moving up in your career. This month, we're addressing a member question: how do I go about moving up the ladder, looking for my next position, and how do I make that process successful? We are joined by Jim Reisig, CCM and Damon DiOrio, CCM, CCE - two industry professionals at different points in their careers. Each gives his unique perspective on the importance of communication, transparency, and courage in the process of navigating one's career. We also sat down with the team from Belle Meade Country Club to discuss their Idea Fair entry: New Member Orientation Tours (with the GM) - a unique and high-touch way to introduce new members to your club's culture and management team.

60 MIN3 weeks ago
Comments
Let's Talk Club Management Ep. 16 - Managing Career Moves

Let's Talk Club Management Ep. 15 - All About Membership

It’s hard to separate effective communication from successful membership experiences. That truth is explored in both of our interviews this month – albeit in very different ways. First, we are joined by Amber Read, Assistant General Manager at the University Club of Chicago. Amber shares with us a pet project of hers: collecting pictures of interesting (and funny) signs in clubs. We explore what these signs mean from a communications perspective and laugh about some of the more ridiculous ones she’s seen. Then, we chatted with Kimberly Clark Warren, CCM, General Manager and Melissa Chuhran, Membership Director at Saucon Valley Country Club. Kimberly and Melissa detail Saucon Valley’s winning Idea Fair entry: New Member Follow-Up – a year-long process that creates multiple connection points between club staff and new members. And finally, don’t miss the important news and announcements from your CMAA team! As always, you can find us on iTunes, too, so please be sure to rate, review, and subscribe so you don't miss an episode!

35 MINJUL 17
Comments
Let's Talk Club Management Ep. 15 - All About Membership

Let's Talk Club Management Ep. 14 - Building a Winning Team

This month, we're talking about the many different elements necessary to build an effective, cohesive, winning club management team. We sat down with Joe Basso, MCM, CCE, CMAA Fellow, to discuss his MCM Monograph: Building Bridges: Working with the Golf Management Team - but the conversation transcended the golf team and we found some tenets that are applicable to the management team as a whole. Then, we chatted with John Embree, CEO of the USPTA and learned a bit about the exciting changes happening with USPTA's certification process - and what the expanded education requirements will mean for clubs. Finally, we chatted with Paul Bovenzi of Myers Park Country Club about their Business Unit Review, a winning Idea Fair entry. It's a jam-packed episode you don't want to miss!

50 MINJUN 18
Comments
Let's Talk Club Management Ep. 14 - Building a Winning Team

Let's Talk Club Management Ep. 13 - It's Our Podcastaversary!

Holy moly! We can't believe it's been one year of podcasting - thank you, listeners, for going on this journey with us. This month, we talk to CMAA National Director Mitchell Platt, MCM, CCE about his Master Club Manager Monograph: Executive Tenure: Developing A Model for Effective Leadership and we visited with Michael Nyerges to chat about his winning Idea Fair entry: Sign the Barrel, Roll the Dice.

49 MINMAY 22
Comments
Let's Talk Club Management Ep. 13 - It's Our Podcastaversary!

Let's Talk Club Management Ep. 12 - Springtime and Safety

April is here and with spring weather comes thoughts of days spent outside, by the pool. Consequently, that also means that pool and aquatic safety is also top of mind for many club management professionals. This month, Kyle and Melissa are joined by C.W. Cook, MCM, CCE as he discusses his MCM Monograph: Aquatic Risk Management and Best Practices for Clubs. Alan Achatz, CCM, CHE also joins the podcast this month to further the safety conversation with his expertise. As always, you can find us on iTunes - please be sure to rate, review, and subscribe so you don't miss an episode!

43 MINAPR 12
Comments
Let's Talk Club Management Ep. 12 - Springtime and Safety

Let's Talk Club Management Ep. 11 - The Chairman

It's a double-podcast month! The official March episode features our new Chairman - Randy Ruder, CCM, CCE. It was great to sit down with Randy, discuss his vision for his coming year as Board Chairman, his priority areas, and learn a little bit more about his personal journey in club management. We were also joined by Andy Reetz, General Manager and CEO of Champions Run in Omaha, Nebraska, and Ben Lorenzen, the Club's Creative Director, to discuss the Environmental Impact Idea Fair Entry that won the Showstopper Award at the 2019 World Conference. As always, you can find us on iTunes - please be sure to rate, review, and subscribe so you don't miss an episode!

35 MINMAR 21
Comments
Let's Talk Club Management Ep. 11 - The Chairman

Let's Talk Club Management Ep. 10 - Nashville Edition!

Now that we've returned from World Conference, we sit down to debrief, going over some of the Conference highlights, recapping our big events, and sharing some record-breaking stats on this year's event in Nashville. We're joined by podcast superfan (and self-proclaimed "First Subscriber") Jeff Isbell, CCM, as he shares some of his favorite moments and big takeaways from his time at World Conference.

30 MINMAR 8
Comments
Let's Talk Club Management Ep. 10 - Nashville Edition!

Let's Talk Club Management Ep. 9 - Behind the Conference Curtain

Happy 2019! We're kicking off the new year with an in-depth look at what's new for the 2019 World Conference. We sit down with members of the CMAA staff team to chat about their areas of expertise, and we hear some tips and recommendations for Conference first-timers from Jim Reisig, CCM. The countdown to Conference is officially on!

58 MINJAN 24
Comments
Let's Talk Club Management Ep. 9 - Behind the Conference Curtain

Let's Talk Club Management Ep. 8 - The Club Executive of the Year!

We've made it to the end of the year! To celebrate the last episode of 2018, we invited the next Club Executive of the Year - Burt Ward, CCM, CCE - to chat with us. Burt shares his own club management testimonial and talks a bit about what he sees as the biggest challenges facing the club industry. We also chat with Tom Judson about his "Coffee and Questions" idea - a practice that encourages member engagement while providing transparency about club goings-on.

36 MIN2018 DEC 20
Comments
Let's Talk Club Management Ep. 8 - The Club Executive of the Year!

Let's Talk Club Management Ep. 7 - Live from the National Student Education Conference

The end of the year is fast approaching and this month, Melissa and Kyle talk gratitude. Kyle also sat down with Judy Higgins, CCM, General Manager at Valley Lo Club to discuss the National Student Education Conference, hosted in part by her club and the Greater Chicago Chapter. Judy gives some great background on the conference and we dive further into the importance of having a well-rounded education for success in the club industry. Finally, we talk to Patrick Casey, CCM, General Manager at The Hamilton Club about his Black Friday Beer Crawl idea.

31 MIN2018 NOV 21
Comments
Let's Talk Club Management Ep. 7 - Live from the National Student Education Conference

Latest Episodes

Let's Talk Club Management Ep. 16 - Managing Career Moves

It's never easy to know when and how to approach the possibility of moving on or moving up in your career. This month, we're addressing a member question: how do I go about moving up the ladder, looking for my next position, and how do I make that process successful? We are joined by Jim Reisig, CCM and Damon DiOrio, CCM, CCE - two industry professionals at different points in their careers. Each gives his unique perspective on the importance of communication, transparency, and courage in the process of navigating one's career. We also sat down with the team from Belle Meade Country Club to discuss their Idea Fair entry: New Member Orientation Tours (with the GM) - a unique and high-touch way to introduce new members to your club's culture and management team.

60 MIN3 weeks ago
Comments
Let's Talk Club Management Ep. 16 - Managing Career Moves

Let's Talk Club Management Ep. 15 - All About Membership

It’s hard to separate effective communication from successful membership experiences. That truth is explored in both of our interviews this month – albeit in very different ways. First, we are joined by Amber Read, Assistant General Manager at the University Club of Chicago. Amber shares with us a pet project of hers: collecting pictures of interesting (and funny) signs in clubs. We explore what these signs mean from a communications perspective and laugh about some of the more ridiculous ones she’s seen. Then, we chatted with Kimberly Clark Warren, CCM, General Manager and Melissa Chuhran, Membership Director at Saucon Valley Country Club. Kimberly and Melissa detail Saucon Valley’s winning Idea Fair entry: New Member Follow-Up – a year-long process that creates multiple connection points between club staff and new members. And finally, don’t miss the important news and announcements from your CMAA team! As always, you can find us on iTunes, too, so please be sure to rate, review, and subscribe so you don't miss an episode!

35 MINJUL 17
Comments
Let's Talk Club Management Ep. 15 - All About Membership

Let's Talk Club Management Ep. 14 - Building a Winning Team

This month, we're talking about the many different elements necessary to build an effective, cohesive, winning club management team. We sat down with Joe Basso, MCM, CCE, CMAA Fellow, to discuss his MCM Monograph: Building Bridges: Working with the Golf Management Team - but the conversation transcended the golf team and we found some tenets that are applicable to the management team as a whole. Then, we chatted with John Embree, CEO of the USPTA and learned a bit about the exciting changes happening with USPTA's certification process - and what the expanded education requirements will mean for clubs. Finally, we chatted with Paul Bovenzi of Myers Park Country Club about their Business Unit Review, a winning Idea Fair entry. It's a jam-packed episode you don't want to miss!

50 MINJUN 18
Comments
Let's Talk Club Management Ep. 14 - Building a Winning Team

Let's Talk Club Management Ep. 13 - It's Our Podcastaversary!

Holy moly! We can't believe it's been one year of podcasting - thank you, listeners, for going on this journey with us. This month, we talk to CMAA National Director Mitchell Platt, MCM, CCE about his Master Club Manager Monograph: Executive Tenure: Developing A Model for Effective Leadership and we visited with Michael Nyerges to chat about his winning Idea Fair entry: Sign the Barrel, Roll the Dice.

49 MINMAY 22
Comments
Let's Talk Club Management Ep. 13 - It's Our Podcastaversary!

Let's Talk Club Management Ep. 12 - Springtime and Safety

April is here and with spring weather comes thoughts of days spent outside, by the pool. Consequently, that also means that pool and aquatic safety is also top of mind for many club management professionals. This month, Kyle and Melissa are joined by C.W. Cook, MCM, CCE as he discusses his MCM Monograph: Aquatic Risk Management and Best Practices for Clubs. Alan Achatz, CCM, CHE also joins the podcast this month to further the safety conversation with his expertise. As always, you can find us on iTunes - please be sure to rate, review, and subscribe so you don't miss an episode!

43 MINAPR 12
Comments
Let's Talk Club Management Ep. 12 - Springtime and Safety

Let's Talk Club Management Ep. 11 - The Chairman

It's a double-podcast month! The official March episode features our new Chairman - Randy Ruder, CCM, CCE. It was great to sit down with Randy, discuss his vision for his coming year as Board Chairman, his priority areas, and learn a little bit more about his personal journey in club management. We were also joined by Andy Reetz, General Manager and CEO of Champions Run in Omaha, Nebraska, and Ben Lorenzen, the Club's Creative Director, to discuss the Environmental Impact Idea Fair Entry that won the Showstopper Award at the 2019 World Conference. As always, you can find us on iTunes - please be sure to rate, review, and subscribe so you don't miss an episode!

35 MINMAR 21
Comments
Let's Talk Club Management Ep. 11 - The Chairman

Let's Talk Club Management Ep. 10 - Nashville Edition!

Now that we've returned from World Conference, we sit down to debrief, going over some of the Conference highlights, recapping our big events, and sharing some record-breaking stats on this year's event in Nashville. We're joined by podcast superfan (and self-proclaimed "First Subscriber") Jeff Isbell, CCM, as he shares some of his favorite moments and big takeaways from his time at World Conference.

30 MINMAR 8
Comments
Let's Talk Club Management Ep. 10 - Nashville Edition!

Let's Talk Club Management Ep. 9 - Behind the Conference Curtain

Happy 2019! We're kicking off the new year with an in-depth look at what's new for the 2019 World Conference. We sit down with members of the CMAA staff team to chat about their areas of expertise, and we hear some tips and recommendations for Conference first-timers from Jim Reisig, CCM. The countdown to Conference is officially on!

58 MINJAN 24
Comments
Let's Talk Club Management Ep. 9 - Behind the Conference Curtain

Let's Talk Club Management Ep. 8 - The Club Executive of the Year!

We've made it to the end of the year! To celebrate the last episode of 2018, we invited the next Club Executive of the Year - Burt Ward, CCM, CCE - to chat with us. Burt shares his own club management testimonial and talks a bit about what he sees as the biggest challenges facing the club industry. We also chat with Tom Judson about his "Coffee and Questions" idea - a practice that encourages member engagement while providing transparency about club goings-on.

36 MIN2018 DEC 20
Comments
Let's Talk Club Management Ep. 8 - The Club Executive of the Year!

Let's Talk Club Management Ep. 7 - Live from the National Student Education Conference

The end of the year is fast approaching and this month, Melissa and Kyle talk gratitude. Kyle also sat down with Judy Higgins, CCM, General Manager at Valley Lo Club to discuss the National Student Education Conference, hosted in part by her club and the Greater Chicago Chapter. Judy gives some great background on the conference and we dive further into the importance of having a well-rounded education for success in the club industry. Finally, we talk to Patrick Casey, CCM, General Manager at The Hamilton Club about his Black Friday Beer Crawl idea.

31 MIN2018 NOV 21
Comments
Let's Talk Club Management Ep. 7 - Live from the National Student Education Conference

Listen Now On Himalaya