title

Tell Me Why

American Airlines

1
Followers
3
Plays
Tell Me Why
Tell Me Why

Tell Me Why

American Airlines

1
Followers
3
Plays
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About Us

Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.

Latest Episodes

S2E24 - “Incredibly honored to be here” — Cameron Row and Brian Kilian

In the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with Pilot Career Development Senior Analyst Cameron Row and DFW Terminal D American Airlines Credit Union Manager Brian Kilian. They discussed how much the MD-80 aircraft has meant to them and their perspectives on the retirement. Both showed how they've memorialized major aviation milestones in their lives.

4 MIN4 days ago
Comments
S2E24 - “Incredibly honored to be here” — Cameron Row and Brian Kilian

S2:E23 – “The more we can perfect communication, the better the results.” — Jim Butler

In the latest episode of Tell Me Why, we spent time at the IOC with Jim Butler, Senior Vice President of International and Cargo. Jim discusses how two-way conversations between leaders and team members have led to better operational results, why the joint business agreement with Qantas is important and what it takes to set up service in new international destinations.

8 MIN2 weeks ago
Comments
S2:E23 – “The more we can perfect communication, the better the results.” — Jim Butler

S2:E22 – “Regional and mainline, we want to win” — Glenda Rivera

Check out the latest episode of Tell Me Why, in which we spent time in front of Terminal F at PHL with Glenda Rivera, Director of Regional Operations for Piedmont. Glenda discusses how the regional team coordinates with the mainline, the evolution of the regional operation and how creating consistency in their practices has proven to be beneficial.

6 MIN2 weeks ago
Comments
S2:E22 – “Regional and mainline, we want to win” — Glenda Rivera

S2:E21 – “We're going to really, really succeed over the long run” — Vasu Raja

Last week in our special two-part episode of Tell Me Why, Vasu Raja, Vice President of Network and Schedule Planning, explained how we're entering Tel Aviv, why Eastern Europe works so well from ORD and why we're calling Morocco the gateway to Africa. Watch Part 2, where Vasu breaks down our PHL strategy, explains the importance of our Joint Business partners and the role they play in our new routes, and shares the vision for our international and domestic network growth in the future.

12 MINAUG 14
Comments
S2:E21 – “We're going to really, really succeed over the long run” — Vasu Raja

S2:20 – Tell Me Why: “More things to come in our long-haul system” — Vasu Raja

In a special two-part episode of Tell Me Why, we are talking to Vasu Raja, Vice President of Network and Schedule Planning about our historic summer 2020 announcement. Tune in to Part 1 where Vasu explains how we’re going to enter back into Tel Aviv, why Eastern Europe works so well from ORD and why we’re calling Morocco the gateway to Africa.

6 MINAUG 8
Comments
S2:20 – Tell Me Why: “More things to come in our long-haul system” — Vasu Raja

S2:E19 – “It’s all about transparency, visibility and collaboration”

In the latest episode of Tell Me Why, we spent time at PHL with Sophia Philis Ortiz, Managing Director of Customer Operations, and Lakshman Amaranayaka, Managing Director of Customer Care. Together, they discuss how the team positively influences our customers’ journeys, how they focus on those customers having a safe, reliable and on-time trip, and how the leadership team works together to support frontline team members.

5 MINJUL 31
Comments
S2:E19 – “It’s all about transparency, visibility and collaboration”

S2:E18 – "The people in Philadelphia truly have a winning attitude" — Jim Moses

In the latest episode of Tell Me Why, we spent time at PHL in Terminal A West with Jim Moses, Vice President of Hub Operations. Jim discusses the goal of making PHL the airport of choice for travelers, how the team is focused on caring for people on life's journey and our new trans-Atlantic service to Bologna, Italy, Berlin and Dubrovnik, Croatia.

5 MINJUL 24
Comments
S2:E18 – "The people in Philadelphia truly have a winning attitude" — Jim Moses

S2:E17 – “Creating a consistent experience connecting through CLT” — Jeannie Driscoll

In the latest episode of Tell Me Why, we spent time on the ramp at CLT with Jeannie Driscoll, Managing Director of Customer Operations. With a Boeing 767 loading in the background, Jeannie discusses how her team is coming together to ensure the more than 50,000 bags they handle on a daily basis arrive with their owners at their destinations.

5 MINJUL 10
Comments
S2:E17 – “Creating a consistent experience connecting through CLT” — Jeannie Driscoll

S2:E16 – “A lighter aircraft and the capability to fly farther” — Robert Isom

In the latest episode of Tell Me Why, President Robert Isom explains the why behind our decision to order 50 Airbus A321XLR aircraft. The A321XLR is a new narrowbody aircraft that can fly more than 4,700 nautical miles, which will help us grow our East Coast hubs to new destinations in Europe and South America.

6 MINJUN 19
Comments
S2:E16 – “A lighter aircraft and the capability to fly farther” — Robert Isom

S2:E15 – “Supporting team members in being their authentic self”

In the latest episode of Tell Me Why, we celebrate Pride Month with Patrick O’Keeffe, Senior Vice President of People; Suzanne Boda, Senior Vice President of Los Angeles; and Paula Randall, PHL-based Flight Attendant. Together, they discussed American’s long-time support of the LGBTQ community and the role it plays in becoming a leader in diversity, inclusion and equity.

8 MINJUN 12
Comments
S2:E15 – “Supporting team members in being their authentic self”

Latest Episodes

S2E24 - “Incredibly honored to be here” — Cameron Row and Brian Kilian

In the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with Pilot Career Development Senior Analyst Cameron Row and DFW Terminal D American Airlines Credit Union Manager Brian Kilian. They discussed how much the MD-80 aircraft has meant to them and their perspectives on the retirement. Both showed how they've memorialized major aviation milestones in their lives.

4 MIN4 days ago
Comments
S2E24 - “Incredibly honored to be here” — Cameron Row and Brian Kilian

S2:E23 – “The more we can perfect communication, the better the results.” — Jim Butler

In the latest episode of Tell Me Why, we spent time at the IOC with Jim Butler, Senior Vice President of International and Cargo. Jim discusses how two-way conversations between leaders and team members have led to better operational results, why the joint business agreement with Qantas is important and what it takes to set up service in new international destinations.

8 MIN2 weeks ago
Comments
S2:E23 – “The more we can perfect communication, the better the results.” — Jim Butler

S2:E22 – “Regional and mainline, we want to win” — Glenda Rivera

Check out the latest episode of Tell Me Why, in which we spent time in front of Terminal F at PHL with Glenda Rivera, Director of Regional Operations for Piedmont. Glenda discusses how the regional team coordinates with the mainline, the evolution of the regional operation and how creating consistency in their practices has proven to be beneficial.

6 MIN2 weeks ago
Comments
S2:E22 – “Regional and mainline, we want to win” — Glenda Rivera

S2:E21 – “We're going to really, really succeed over the long run” — Vasu Raja

Last week in our special two-part episode of Tell Me Why, Vasu Raja, Vice President of Network and Schedule Planning, explained how we're entering Tel Aviv, why Eastern Europe works so well from ORD and why we're calling Morocco the gateway to Africa. Watch Part 2, where Vasu breaks down our PHL strategy, explains the importance of our Joint Business partners and the role they play in our new routes, and shares the vision for our international and domestic network growth in the future.

12 MINAUG 14
Comments
S2:E21 – “We're going to really, really succeed over the long run” — Vasu Raja

S2:20 – Tell Me Why: “More things to come in our long-haul system” — Vasu Raja

In a special two-part episode of Tell Me Why, we are talking to Vasu Raja, Vice President of Network and Schedule Planning about our historic summer 2020 announcement. Tune in to Part 1 where Vasu explains how we’re going to enter back into Tel Aviv, why Eastern Europe works so well from ORD and why we’re calling Morocco the gateway to Africa.

6 MINAUG 8
Comments
S2:20 – Tell Me Why: “More things to come in our long-haul system” — Vasu Raja

S2:E19 – “It’s all about transparency, visibility and collaboration”

In the latest episode of Tell Me Why, we spent time at PHL with Sophia Philis Ortiz, Managing Director of Customer Operations, and Lakshman Amaranayaka, Managing Director of Customer Care. Together, they discuss how the team positively influences our customers’ journeys, how they focus on those customers having a safe, reliable and on-time trip, and how the leadership team works together to support frontline team members.

5 MINJUL 31
Comments
S2:E19 – “It’s all about transparency, visibility and collaboration”

S2:E18 – "The people in Philadelphia truly have a winning attitude" — Jim Moses

In the latest episode of Tell Me Why, we spent time at PHL in Terminal A West with Jim Moses, Vice President of Hub Operations. Jim discusses the goal of making PHL the airport of choice for travelers, how the team is focused on caring for people on life's journey and our new trans-Atlantic service to Bologna, Italy, Berlin and Dubrovnik, Croatia.

5 MINJUL 24
Comments
S2:E18 – "The people in Philadelphia truly have a winning attitude" — Jim Moses

S2:E17 – “Creating a consistent experience connecting through CLT” — Jeannie Driscoll

In the latest episode of Tell Me Why, we spent time on the ramp at CLT with Jeannie Driscoll, Managing Director of Customer Operations. With a Boeing 767 loading in the background, Jeannie discusses how her team is coming together to ensure the more than 50,000 bags they handle on a daily basis arrive with their owners at their destinations.

5 MINJUL 10
Comments
S2:E17 – “Creating a consistent experience connecting through CLT” — Jeannie Driscoll

S2:E16 – “A lighter aircraft and the capability to fly farther” — Robert Isom

In the latest episode of Tell Me Why, President Robert Isom explains the why behind our decision to order 50 Airbus A321XLR aircraft. The A321XLR is a new narrowbody aircraft that can fly more than 4,700 nautical miles, which will help us grow our East Coast hubs to new destinations in Europe and South America.

6 MINJUN 19
Comments
S2:E16 – “A lighter aircraft and the capability to fly farther” — Robert Isom

S2:E15 – “Supporting team members in being their authentic self”

In the latest episode of Tell Me Why, we celebrate Pride Month with Patrick O’Keeffe, Senior Vice President of People; Suzanne Boda, Senior Vice President of Los Angeles; and Paula Randall, PHL-based Flight Attendant. Together, they discussed American’s long-time support of the LGBTQ community and the role it plays in becoming a leader in diversity, inclusion and equity.

8 MINJUN 12
Comments
S2:E15 – “Supporting team members in being their authentic self”

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