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Invincible Brand with Melissa Agnes

Melissa Agnes

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Invincible Brand with Melissa Agnes
Invincible Brand with Melissa Agnes

Invincible Brand with Melissa Agnes

Melissa Agnes

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Followers
0
Plays
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About Us

Through her lens of crisis readiness, advising some of today's leading organizations faced with the greatest risks, Melissa is passionate in her mission to help today's organizations build brand invincibility. The Invincible Brand Podcast is another way in which she works to achieve this mission.Subscribe to this podcast and join Melissa as she unravels the complexities that this modern-day, hyper-connected world presents to your organization and provides tactical business strategies for implementing a culture where negative events don't strike your business and, if they do, your team is prepared to respond in a way that increases stakeholder trust and goodwill in your organization—making your brand invincible.

Latest Episodes

How To Never Lose A Customer Again

How you make your customersfeel is the powerful differentiator from your competitors, lends to the emotional connection you build with your stakeholders, and can ultimately make or break your brand’s invincibility. Author and Customer Retention Expert, Joey Coleman, joins the Invincible Brand Podcast to discuss strategic ways to foster a culture whereby increased customer retention leads to brand advocacy, business resiliency, and ultimately, brand invincibility.

45 MIN2018 DEC 11
Comments
How To Never Lose A Customer Again

Building Brand Invincibility Requires Intentional Attention

How to systemize the process of giving attention to the right things. In a world where distractions are thrown at us at every corner, Attention Expert, Neen James, joins the Invincible Brand Podcast to share techniques for being mindful and intentional about where you dedicate your attention, in a way that prioritizes the things that matter most to your business, your team, your stakeholders, and your career.

44 MIN2018 DEC 4
Comments
Building Brand Invincibility Requires Intentional Attention

Crisis Ready Q&A: Discussing The Core Essentials Of Crisis Management

Each month Melissa answers questions from real people doing real work in–or learning about–crisis readiness. This month’s question comes from Natalia who asked some core questions that pertain to crisis management and crisis readiness.

26 MIN2018 NOV 27
Comments
Crisis Ready Q&A: Discussing The Core Essentials Of Crisis Management

Behind the Scenes: Tactical Crisis Management Lessons from the Frontlines

Discover how utility company, Alectra, successfully manages issues and crises as a regular course of business—and how their learnings and successes can be implemented into your crisis ready program.

41 MIN2018 NOV 20
Comments
Behind the Scenes: Tactical Crisis Management Lessons from the Frontlines

How To Use Humor To Help Solve Common Workplace Issues

Humor is a powerful choice that can help shape everything from your team’s outlook, to their productivity, stress level, problem solving skills, and so much more. Humor Engineer, Drew Tarvin, joins the Invincible Brand Podcast to discuss how humor can be used to effectively help solve so many common workplace issues, such as a lack of employee engagement, stress management, communication issues, and much more.

49 MIN2018 NOV 13
Comments
How To Use Humor To Help Solve Common Workplace Issues

Tips For Building Strong Emotional Connections In A Virtual World

Virtual communication can breed misunderstandings and yet how many of your meetings are virtual? Do you see where I'm going here? In this episode, Dr. Nick Morgan explores new research that dives deeper into this reality, the challenges it presents to leaders and their teams, and provides strategic insight into how we can mitigate the risks that come along with this reality and build more connected teams and a stronger internal culture.

53 MIN2018 NOV 6
Comments
Tips For Building Strong Emotional Connections In A Virtual World

How Does Crisis Readiness Translate From Government To Big Business To Solopreneurs?

This month’s question comes from Bridget… and, in fact, Bridget had a handful of really great questions that Melissa got to provide responses to. Here’s a sampling of what these questions were: “Is crisis management different from industry to industry?” “What is the best way to manage controversial issues that spark heated emotion within a subset group of stakeholders?” “Who should be a part of the issue management team, when an incident doesn’t need to escalate straight through t

39 MIN2018 OCT 30
Comments
How Does Crisis Readiness Translate From Government To Big Business To Solopreneurs?

Strategies For Building Sustained Trust From The World’s Leading Airlines

These leading airlines showcase the power of focusing on the details of experience. Shashank Nigam, author of Soar and CEO of Simpliflying, joins the Invincible Brand Podcast to share some powerful strategies on how today’s leading airlines have managed to build sustainable trust – and how that serves them when undesirable incidents risk occurring.

38 MIN2018 OCT 23
Comments
Strategies For Building Sustained Trust From The World’s Leading Airlines

When Hiring a Crisis Management Advisor, Become An Informed Buyer To Mitigate Unnecessary Risk

Don’t let the lack of certification in this profession put your organization at risk. Charlie Maclean-Bristol, one of the Founders and Directors of PlanB Consulting, joins the Invincible Brand Podcast to discuss how organizations can get around the lack of certification in the profession of crisis management, to make sure they’re partnering with the right professionals for their company’s crisis ready needs.

36 MIN2018 OCT 16
Comments
When Hiring a Crisis Management Advisor, Become An Informed Buyer To Mitigate Unnecessary Risk

How To Form Crisis Ready Legal Alliances and Practice Compassionate Compliance

Gaining legal’s support and buy-in for your crisis readiness can sometimes be a challenge, but when achieved, can become one of your most powerful allies. Jackie Ford, partner at the law firm Vorys, Sater, Seymour and Pease, joins the Invincible Brand Podcast to discuss proactive legal strategies in your crisis readiness and the practice of compassionate compliance.

50 MIN2018 OCT 9
Comments
How To Form Crisis Ready Legal Alliances and Practice Compassionate Compliance

Latest Episodes

How To Never Lose A Customer Again

How you make your customersfeel is the powerful differentiator from your competitors, lends to the emotional connection you build with your stakeholders, and can ultimately make or break your brand’s invincibility. Author and Customer Retention Expert, Joey Coleman, joins the Invincible Brand Podcast to discuss strategic ways to foster a culture whereby increased customer retention leads to brand advocacy, business resiliency, and ultimately, brand invincibility.

45 MIN2018 DEC 11
Comments
How To Never Lose A Customer Again

Building Brand Invincibility Requires Intentional Attention

How to systemize the process of giving attention to the right things. In a world where distractions are thrown at us at every corner, Attention Expert, Neen James, joins the Invincible Brand Podcast to share techniques for being mindful and intentional about where you dedicate your attention, in a way that prioritizes the things that matter most to your business, your team, your stakeholders, and your career.

44 MIN2018 DEC 4
Comments
Building Brand Invincibility Requires Intentional Attention

Crisis Ready Q&A: Discussing The Core Essentials Of Crisis Management

Each month Melissa answers questions from real people doing real work in–or learning about–crisis readiness. This month’s question comes from Natalia who asked some core questions that pertain to crisis management and crisis readiness.

26 MIN2018 NOV 27
Comments
Crisis Ready Q&A: Discussing The Core Essentials Of Crisis Management

Behind the Scenes: Tactical Crisis Management Lessons from the Frontlines

Discover how utility company, Alectra, successfully manages issues and crises as a regular course of business—and how their learnings and successes can be implemented into your crisis ready program.

41 MIN2018 NOV 20
Comments
Behind the Scenes: Tactical Crisis Management Lessons from the Frontlines

How To Use Humor To Help Solve Common Workplace Issues

Humor is a powerful choice that can help shape everything from your team’s outlook, to their productivity, stress level, problem solving skills, and so much more. Humor Engineer, Drew Tarvin, joins the Invincible Brand Podcast to discuss how humor can be used to effectively help solve so many common workplace issues, such as a lack of employee engagement, stress management, communication issues, and much more.

49 MIN2018 NOV 13
Comments
How To Use Humor To Help Solve Common Workplace Issues

Tips For Building Strong Emotional Connections In A Virtual World

Virtual communication can breed misunderstandings and yet how many of your meetings are virtual? Do you see where I'm going here? In this episode, Dr. Nick Morgan explores new research that dives deeper into this reality, the challenges it presents to leaders and their teams, and provides strategic insight into how we can mitigate the risks that come along with this reality and build more connected teams and a stronger internal culture.

53 MIN2018 NOV 6
Comments
Tips For Building Strong Emotional Connections In A Virtual World

How Does Crisis Readiness Translate From Government To Big Business To Solopreneurs?

This month’s question comes from Bridget… and, in fact, Bridget had a handful of really great questions that Melissa got to provide responses to. Here’s a sampling of what these questions were: “Is crisis management different from industry to industry?” “What is the best way to manage controversial issues that spark heated emotion within a subset group of stakeholders?” “Who should be a part of the issue management team, when an incident doesn’t need to escalate straight through t

39 MIN2018 OCT 30
Comments
How Does Crisis Readiness Translate From Government To Big Business To Solopreneurs?

Strategies For Building Sustained Trust From The World’s Leading Airlines

These leading airlines showcase the power of focusing on the details of experience. Shashank Nigam, author of Soar and CEO of Simpliflying, joins the Invincible Brand Podcast to share some powerful strategies on how today’s leading airlines have managed to build sustainable trust – and how that serves them when undesirable incidents risk occurring.

38 MIN2018 OCT 23
Comments
Strategies For Building Sustained Trust From The World’s Leading Airlines

When Hiring a Crisis Management Advisor, Become An Informed Buyer To Mitigate Unnecessary Risk

Don’t let the lack of certification in this profession put your organization at risk. Charlie Maclean-Bristol, one of the Founders and Directors of PlanB Consulting, joins the Invincible Brand Podcast to discuss how organizations can get around the lack of certification in the profession of crisis management, to make sure they’re partnering with the right professionals for their company’s crisis ready needs.

36 MIN2018 OCT 16
Comments
When Hiring a Crisis Management Advisor, Become An Informed Buyer To Mitigate Unnecessary Risk

How To Form Crisis Ready Legal Alliances and Practice Compassionate Compliance

Gaining legal’s support and buy-in for your crisis readiness can sometimes be a challenge, but when achieved, can become one of your most powerful allies. Jackie Ford, partner at the law firm Vorys, Sater, Seymour and Pease, joins the Invincible Brand Podcast to discuss proactive legal strategies in your crisis readiness and the practice of compassionate compliance.

50 MIN2018 OCT 9
Comments
How To Form Crisis Ready Legal Alliances and Practice Compassionate Compliance