title

A Well-Designed Business®

LuAnn Nigara

26
Followers
89
Plays
0
Raised
A Well-Designed Business®
A Well-Designed Business®

A Well-Designed Business®

LuAnn Nigara

26
Followers
89
Plays
0
Raised
OVERVIEWEPISODESYOU MAY ALSO LIKE

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About Us

In today's world being a talented interior designer isn't enough to ensure that you have a profitable and successful interior design business. Design school doesn't always teach you the critical business skills to be sure your interior design business be everything you imagined it would be! A Well Designed Business is here to fill in the gaps and give you real live business skills from some of the top interior designers. Your host, LuAnn Nigara shares her 35 years of success in the interior design industry, and she finds the most successful guests to share their interior design business best practices.

Latest Episodes

Power Talk Friday: LuAnn Nigara: Your Client Is Wrong, Now What?

Welcome to Power Talk Friday! Today, we're talking about what to do when you know the client is wrong. For the health and success of your business, it's really critical that you know how to handle conflicts successfully. In episode #430, we talked about what to do when you are wrong. In today's episode, you will learn what to do when you do everything right but the client doesn't like it. Listen in, to get LuAnn's expert advice. Do you want to be right or do you want to get what you want? Over the years, this little phrase has really helped LuAnn navigate conflicts with clients, vendors, employees, and even with the people closest to her. And Window Works is also very clear about their core values and their commitment to 110% customer service. The team doesn't always know how each of them will handle a given situation, but they all know that they will do whatever it takes to make the client happy. Tune in now, to find out what to do when the client just isn't happy with what you've ...

40 MIN2 hours ago
Comments
Power Talk Friday: LuAnn Nigara: Your Client Is Wrong, Now What?

Debbe Daley: Sharing Experience Learned From 30+ Years in the Interior Design Business

Welcome to today's show! We have Debbe Daley, an interior designer in the New England area, on the show with us. Debbe is also an installed designer in the Boston Design Center’s Designer On Call program, now called Design Services program. In today's episode, Debbe talks to us about the way she handles her initial consult, about the items that she puts in a folder for her clients, and how she provides suggestions for her clients. She also talks about the book she is writing, Monetizing Your Passion- Turning Your Hobby into A Business, which is due to be launched in the fall of 2019 and she discusses the two-day seminar that she will be running in Portsmouth, in June, for interior designers. Listen in, to find out what Debbe has to share on the show today. After obtaining a business degree, Debbe took a slight detour and taught herself how to sew custom window treatments. She also spent some time doing hands-on work in the paint, wallpaper, and furniture industry. In doing this, she gained valuable knowledge and she also expanded her industry network of friends and colleagues. Now, some thirty years later, Debbe is well-respected in the industry and she is often invited to speak at industry conferences. She also writes a weekly lifestyle column for the Lowell Sun, where she covers topics about design, travel, DIY, and cooking, for the Merrimack Valley audience. Tune in now for more. Show Highlights: The five-day course in decoration and interior design that Debbe teaches to the non-design professional who is hoping to become a design professional. Debbe gives an overview of the two-day course she teaches, called Design For Today, that is geared towards professionals in the design industry. The next course will be in Portsmouth, New Hampshire, on June the 27th and 28th. Debbe's two-day workshop was developed at the request of some of Debbe's seasoned colleagues from the Association of Design Education. Debbe's clients are looking for software platforms that they can use to enhance their businesses, to make their lives a bit easier. Debbe uses Design Files, a platform that is designed to do e-design. The thing that really got Debbe going in the right direction and gave her the motivation for the book she's writing. Why sharing her knowledge is so important to Debbe right now. Some of the lessons that Debbe learned from Fred Berns. Debbe's take on whether or not to put your packages on your website. How Debbe handles her initial client consultation. The mechanism that Debbe uses to stay on time. What the folder that Debbe gives her clients initially contains. Why Debbe always has her clients sign a photo release form. Debbe talks about her initial consultation rate and her hourly rate. About Debbe's Pick Your Brain segment. How Fred Berns helped Debbe to increase her rates. Debbe has set things up so that there's a package for everyone. Attracting the client that is right for you. The importance of putting yourself out there, introducing yourself to your local reps, and setting up your vendor accounts. Debbe talks about her new book, Monetizing Your Passion- Turning Your Hobby into A Business, and she explains who it is geared towards. It takes a lot of hard work to be an interior designer. As a new designer, any kind of store experience is valuable. People notice it if you're driven and you really know what you're doing, as a designer. Bio: Debbe Daley, an award-winning interior designer with more than 30 years’ experience, is known for the extraordinary service she provides prominent homeowners in New England and around the country. She supplies a complete range of design services for new and existing homes nationwide, but she focuses on working with clients in the Boston Back Bay, the North Shore of Massachusetts, Cape Cod, coastal Maine, and the New Hampshire seacoast as well as the Merrimack Valley. In addition, she is a gifted professional speaker who delivers programs to both interior design and general audiences

77 MIN3 days ago
Comments
Debbe Daley: Sharing Experience Learned From 30+ Years in the Interior Design Business

Power Talk Friday: LuAnn Nigara: You Made A Mistake. Now What?

Welcome to Power Talk Friday! Today, we're talking about when things go wrong and how to fix them. If you'd like your business to be really successful, with loyal, long-term clients who keep coming back year after year, you have to differentiate yourself from the rest. There are two kinds of situations where you can make this happen if you're willing to conduct yourself in the way that LuAnn advises and if you're willing to spend the time perfecting the necessary skills to do so. Listen in today, to learn what LuAnn has to teach you about what to do when you've made a mistake. Sometimes, your client isn't happy with an outcome. You see their point and you agree, however, you can also see that the solution is going to be expensive for you, either in terms of time or money. So you might feel that you can't afford to fix it. The truth is, however, that you cannot afford not to fix it. Because good news travels fast and bad news travels even faster- and further. Tune in now to find out ...

28 MIN1 weeks ago
Comments
Power Talk Friday: LuAnn Nigara: You Made A Mistake. Now What?

Latest Episodes

Power Talk Friday: LuAnn Nigara: Your Client Is Wrong, Now What?

Welcome to Power Talk Friday! Today, we're talking about what to do when you know the client is wrong. For the health and success of your business, it's really critical that you know how to handle conflicts successfully. In episode #430, we talked about what to do when you are wrong. In today's episode, you will learn what to do when you do everything right but the client doesn't like it. Listen in, to get LuAnn's expert advice. Do you want to be right or do you want to get what you want? Over the years, this little phrase has really helped LuAnn navigate conflicts with clients, vendors, employees, and even with the people closest to her. And Window Works is also very clear about their core values and their commitment to 110% customer service. The team doesn't always know how each of them will handle a given situation, but they all know that they will do whatever it takes to make the client happy. Tune in now, to find out what to do when the client just isn't happy with what you've ...

40 MIN2 hours ago
Comments
Power Talk Friday: LuAnn Nigara: Your Client Is Wrong, Now What?

Debbe Daley: Sharing Experience Learned From 30+ Years in the Interior Design Business

Welcome to today's show! We have Debbe Daley, an interior designer in the New England area, on the show with us. Debbe is also an installed designer in the Boston Design Center’s Designer On Call program, now called Design Services program. In today's episode, Debbe talks to us about the way she handles her initial consult, about the items that she puts in a folder for her clients, and how she provides suggestions for her clients. She also talks about the book she is writing, Monetizing Your Passion- Turning Your Hobby into A Business, which is due to be launched in the fall of 2019 and she discusses the two-day seminar that she will be running in Portsmouth, in June, for interior designers. Listen in, to find out what Debbe has to share on the show today. After obtaining a business degree, Debbe took a slight detour and taught herself how to sew custom window treatments. She also spent some time doing hands-on work in the paint, wallpaper, and furniture industry. In doing this, she gained valuable knowledge and she also expanded her industry network of friends and colleagues. Now, some thirty years later, Debbe is well-respected in the industry and she is often invited to speak at industry conferences. She also writes a weekly lifestyle column for the Lowell Sun, where she covers topics about design, travel, DIY, and cooking, for the Merrimack Valley audience. Tune in now for more. Show Highlights: The five-day course in decoration and interior design that Debbe teaches to the non-design professional who is hoping to become a design professional. Debbe gives an overview of the two-day course she teaches, called Design For Today, that is geared towards professionals in the design industry. The next course will be in Portsmouth, New Hampshire, on June the 27th and 28th. Debbe's two-day workshop was developed at the request of some of Debbe's seasoned colleagues from the Association of Design Education. Debbe's clients are looking for software platforms that they can use to enhance their businesses, to make their lives a bit easier. Debbe uses Design Files, a platform that is designed to do e-design. The thing that really got Debbe going in the right direction and gave her the motivation for the book she's writing. Why sharing her knowledge is so important to Debbe right now. Some of the lessons that Debbe learned from Fred Berns. Debbe's take on whether or not to put your packages on your website. How Debbe handles her initial client consultation. The mechanism that Debbe uses to stay on time. What the folder that Debbe gives her clients initially contains. Why Debbe always has her clients sign a photo release form. Debbe talks about her initial consultation rate and her hourly rate. About Debbe's Pick Your Brain segment. How Fred Berns helped Debbe to increase her rates. Debbe has set things up so that there's a package for everyone. Attracting the client that is right for you. The importance of putting yourself out there, introducing yourself to your local reps, and setting up your vendor accounts. Debbe talks about her new book, Monetizing Your Passion- Turning Your Hobby into A Business, and she explains who it is geared towards. It takes a lot of hard work to be an interior designer. As a new designer, any kind of store experience is valuable. People notice it if you're driven and you really know what you're doing, as a designer. Bio: Debbe Daley, an award-winning interior designer with more than 30 years’ experience, is known for the extraordinary service she provides prominent homeowners in New England and around the country. She supplies a complete range of design services for new and existing homes nationwide, but she focuses on working with clients in the Boston Back Bay, the North Shore of Massachusetts, Cape Cod, coastal Maine, and the New Hampshire seacoast as well as the Merrimack Valley. In addition, she is a gifted professional speaker who delivers programs to both interior design and general audiences

77 MIN3 days ago
Comments
Debbe Daley: Sharing Experience Learned From 30+ Years in the Interior Design Business

Power Talk Friday: LuAnn Nigara: You Made A Mistake. Now What?

Welcome to Power Talk Friday! Today, we're talking about when things go wrong and how to fix them. If you'd like your business to be really successful, with loyal, long-term clients who keep coming back year after year, you have to differentiate yourself from the rest. There are two kinds of situations where you can make this happen if you're willing to conduct yourself in the way that LuAnn advises and if you're willing to spend the time perfecting the necessary skills to do so. Listen in today, to learn what LuAnn has to teach you about what to do when you've made a mistake. Sometimes, your client isn't happy with an outcome. You see their point and you agree, however, you can also see that the solution is going to be expensive for you, either in terms of time or money. So you might feel that you can't afford to fix it. The truth is, however, that you cannot afford not to fix it. Because good news travels fast and bad news travels even faster- and further. Tune in now to find out ...

28 MIN1 weeks ago
Comments
Power Talk Friday: LuAnn Nigara: You Made A Mistake. Now What?
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