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The 3 Gerrys

The 3 Gerrys

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The 3 Gerrys
The 3 Gerrys

The 3 Gerrys

The 3 Gerrys

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About Us

The 3 Gerrys are Gerry Gaffney, Gerry McGovern and Gerry Scullion. All Irish. All working in respective fields of UX, Customer Experience and Service Design.All episodes are short and focus on discussing design trends, industry topics and methods of relevance to designers.

Latest Episodes

Ageism

Gerry Gaffney: Maybe it's the fact that I've been around for quite a while now, but I find attitudes I encounter to older users are often incorrect and inappropriate. Links Read transcript on our website Follow The 3 Gerrys on Twitter Gerry McGovern on Twitter Gerry Gaffney on Twitter Gerry Scullion on Twitter

7 MINMAR 28
Comments
Ageism

Cool tools

Are UX service designers process and method fashionistas? I've seen UX and more recently service design evolve over the last 10 years or so and worked with organizations who adopted whatever process was in vogue at that time, be it “design thinking” or “jobs to be done,” even terms like “user experience” or “experience design” and design thinking and lean UX etc. In this episode, we discuss how effective are all these new tools in driving better outcomes for the customer. Links Read transcript on our website Follow The 3 Gerrys on Twitter Gerry McGovern on Twitter Gerry Gaffney on Twitter Gerry Scullion on Twitter

12 MINJAN 16
Comments
Cool tools

Dark patterns

Dark patterns are intentional behaviors that better serve the business rather than the customer.

15 MIN2018 DEC 1
Comments
Dark patterns

Latest Episodes

Ageism

Gerry Gaffney: Maybe it's the fact that I've been around for quite a while now, but I find attitudes I encounter to older users are often incorrect and inappropriate. Links Read transcript on our website Follow The 3 Gerrys on Twitter Gerry McGovern on Twitter Gerry Gaffney on Twitter Gerry Scullion on Twitter

7 MINMAR 28
Comments
Ageism

Cool tools

Are UX service designers process and method fashionistas? I've seen UX and more recently service design evolve over the last 10 years or so and worked with organizations who adopted whatever process was in vogue at that time, be it “design thinking” or “jobs to be done,” even terms like “user experience” or “experience design” and design thinking and lean UX etc. In this episode, we discuss how effective are all these new tools in driving better outcomes for the customer. Links Read transcript on our website Follow The 3 Gerrys on Twitter Gerry McGovern on Twitter Gerry Gaffney on Twitter Gerry Scullion on Twitter

12 MINJAN 16
Comments
Cool tools

Dark patterns

Dark patterns are intentional behaviors that better serve the business rather than the customer.

15 MIN2018 DEC 1
Comments
Dark patterns

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