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Quick Cup of Knowledge

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Quick Cup of Knowledge
Quick Cup of Knowledge

Quick Cup of Knowledge

WVC

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ENHANCING ANIMAL & HUMAN HEALTH WORLDWIDEWVC is dedicated to providing quality continuing education to medical professionals through an array of learning styles and environments. Our courses provide comprehensive, progressive and practical knowledge that can be immediately applied and implemented into practice.

Latest Episodes

Dr. Meghan Herron - Reading Pets' Body Language

On this week’s Quick Cup of Knowledge, Dr. Herron chats with Dr. Natalie Marks about the ways we can recognize subtle signals that animals are giving us. What does it mean when a dog rolls onto it’s back, yawns, or licks lips? Knowing these subtle signs can help manage exams and teach clients the best ways to interact with their pets. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternV.... Check out our FREE Resource Library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Dr. Meghan Herron** Dr. Meghan Herron is a clinical assistant professor and head of the Behavioral Medicine Clinic at The Ohio State University Veterinary Medical Center. Dr. Herron graduated from Arizona State University with a degree in zoology in 1999 and is a 2005 graduate of The Ohio State University College of Veterinary Medicine. She worked in small animal general practice, and also as a clinical instructor in the Shelter Medicine and Surgery Program at Ohio State. She completed a residency program in behavioral medicine at the University of Pennsylvania’s School of Veterinary Medicine in 2009, followed by board certification as a Diplomate of the American College of Veterinary Behaviorists. Dr. Herron has been published in the Journal of the American Veterinary Association and in Applied Animal Behaviour. **About the Interviewer - Natalie Marks, DVM:** Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

11 MIN4 days ago
Comments
Dr. Meghan Herron - Reading Pets' Body Language

Dr. Zenithson Ng - Diversity in Practice

We’re proud to have Dr. Zenithson Ng chatting with Dr. Natalie Marks about diversity on this week’s Quick Cup of Knowledge. Dr. Ng shares advice on helping clients from different cultures and helping us understand how different cultures might have different relationships with their animals. He also has ideas on how we can do a better job of celebrating each other and all of our different backgrounds within our practices. ** About Dr. Zenithson Ng ** Zenithson Ng is a clinical assistant professor of the Community Practice Service at the University of Tennessee. He received his DVM from Cornell University. He then completed an internship at the ASPCA and an ABVP residency combined with a master’s degree in human-animal bond studies at Virginia Tech. His interests span all aspects of the human-animal bond including the effect of human-animal interaction on both humans and animals, the veterinary-client relationship, animal welfare, and stress reduction in veterinary settings as well as animal-assisted interventions. Looking for more educational content? Click the link to subscribe to our YouTube channel https://www.youtube.com/user/WesternV... Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources

9 MIN1 weeks ago
Comments
Dr. Zenithson Ng - Diversity in Practice

Rachel Poulin - Veterinary Technician Specialties

On this week’s Quick Cup of Knowledge, Dr. Natalie Marks chats with licensed veterinary technician Rachel Poulin. They delve into the different ways technicians can get ahead in their careers through specialized medicine. They also talk about how to use available resources to find what specialties are out there and see if they ignite a passion. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Rachel Poulin, RVT, VTS (SAIM):** Ms. Poulin graduated from the Veterinary Technician Program at Columbus State Community College in 2007. She did her internships at The Ohio State University and became specialized in internal medicine in 2013. She was the 2016 president of the Academy of Internal Medicine Veterinary Technicians. In 2017, she relocated to Colorado and continued to work on the floor as a supervisor/manager at Wheat Ridge Animal Hospital in Wheat Ridge, Colorado. ln 2018 when she transitioned to Director of Operations for Amerivet. She is now focused on the education and empowerment of the veterinary team and continues to be passionate about elevating the role of the veterinary technician in our industry. **About the Interviewer - Natalie Marks, DVM:** Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

10 MIN2 weeks ago
Comments
Rachel Poulin - Veterinary Technician Specialties

Eric Garcia - Social Media

Eric Garcia works in IT as a digital consultant. This week on Quick Cup of Knowledge, he chats with Dr. Natalie Marks about ways we can reach out to clients better through social media. He gives insight as to how social media not only helps us communicate with clients but also gives them an opportunity to spread the word about our practice. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Eric Garcia:** Mr. Garcia began his career at Veterinary Medical Clinic as an IT administrator nearly a decade ago. During that time, Garcia was also tapped to head up the account management and VP roles at Pet Vets and You, a firm specializing in website design and digital marketing services for veterinary practices. In 2009, Garcia began a new venture: Simply Done Tech Solutions. Building off his previous success, he founded Simply Done with a mission to help veterinary practices everywhere improve their services and marketing communications efforts. He speaks regularly at conferences throughout the world. He has been published in top veterinary magazines, is a contributing author The Five-Minute Veterinary Practice Management Consult (15 chapters on technology and digital communications/marketing). He is also the marketing columnist for Today’s Veterinary Business (an NAVC publication) and an advisory board member Veterinary Money Digest and the Association of Feline Practitioners. Garcia is a member of VetPartners, an association for veterinary practice development. When Garcia isn’t at work, he can be found scuba diving or spoiling his two pups, Elvis and Penny. **About the Interviewer - Natalie Marks, DVM:** Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

11 MIN3 weeks ago
Comments
Eric Garcia - Social Media

Dr. Charli Dong - Dermatology

On this week’s Quick Cup of Knowledge, Dr. Charli Dong, a boarded veterinary dermatologist, chats with Dr. Natalie Marks about all of the reasons we need to know more about dermatology topics for day-to-day practice. Dr. Dong also shares tips on why you might want to look into dermatology as a specialty and how good communication between practices and specialists is beneficial for both the client and the general and specialist practitioners. Looking for more educational content? Click the link to subscribe to our YouTube channel https://www.youtube.com/user/WesternV... Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Charli Dong, DVM, DACVD:** Dr. Charli Dong earned her degree in veterinary medicine from Western University of Health Sciences in 2012. She then completed a rotating internship at VCA Sacramento Veterinary Referral Center. In 2013, Dr. Dong accepted a residency with Animla Derma...

8 MINAUG 16
Comments
Dr. Charli Dong - Dermatology

Mary Berg - Education

Mary Berg is a registered veterinary technician and the CEO and founder of Beyond the Crown Veterinary Education. In this week’s Quick Cup of Knowledge, she talks to host Dr. Natalie Marks about the importance of all technicians continuing their education so they can take a more active role in their practice. She also talks about how organized medicine is a resource for elevating the education of your team and for addressing important issues like well-being. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternV... Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Mary Berg, BS, RLATG, RVT, VTS (Dentistry):** Mary received her BS in biology/microbiology from South Dakota State University and her AS in laboratory animal science and AS in veterinary technology from St. Petersburg College. She is a Charter member of the Academy ...

9 MINAUG 9
Comments
Mary Berg - Education

Erin Spencer - Compassion Fatigue

Erin Spencer is the current president of the National Association of Veterinary Technicians in America (NAVTA). On this week’s Quick Cup of Knowledge, she chats with Dr. Natalie Marks about their year of change. She speaks to how NAVTA tries to help veterinary technicians work on job satisfaction, combat compassion fatigue, and build the future of their profession. Looking for more educational content? Click the link to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Erin Spencer, M.Ed., CVT, VTS (ECC):** Erin Spencer is a CVT living in New Hampshire and working in Massachusetts. She earned her VTS (ECC) in 2011. After spending time as the technician manager for IVG Hospitals, Inc. (now ETHOS Veterinary Health), Erin transitioned to the nonprofit world and worked with the HSVMA Rural Area Veterinary Services ...

9 MINAUG 2
Comments
Erin Spencer - Compassion Fatigue

Travis York – Practice Ownership

Travis York is a managing partner at Calico Financial, and he joins Dr. Natalie Marks for this Quick Cup of Knowledge to talk about some myths surrounding practice ownership. Mr. York says that 60% of his clients are women who are buying practices, and in his opinion, they are some of the best owners. He also shares insights into the many opportunities and resources available to help veterinarians advance their careers by becoming an owner. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Travis York:** Travis is one of Calico Financial's managing directors. Prior to joining Calico, Travis served as the general manager of the Veterinary Vertical at Live Oak Bank. Additionally, his roles included senior officer, loan officer, and underwriter with the Veterinary...

10 MINJUL 26
Comments
Travis York – Practice Ownership

Dr. Kevin Stepaniuk - Dentistry

Dr. Kevin Stepaniuk is a diplomate of the American Veterinary Dental College (AVDC) and owner of Pacific Northwest Veterinary Dentistry and Oral Surgery. On this week’s Quick Cup of Knowledge, he tells our host, Dr. Natalie Marks, about the financial benefits of being able to perform dentistry work within a practice. He also gives tips on how practices can do a better job of conveying the benefits and costs of oral care to their clients. Click the link below to reserve your seat today for the Comprehensive Small Animal Dentistry course in July https://www.wvc.org/comprehensive-small-animal-dentistry-july-2019 Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Kevin S. Stepaniuk, DVM, FAVD, DAVDC:** Dr. Kevin Stepaniuk is a renowned speaker and educator. He is a...

10 MINJUL 19
Comments
Dr. Kevin Stepaniuk - Dentistry

Dr. Donna Raditic - Nutrition

Dr. Donna Raditic is a boarded nutritionist, and in this Quick Cup of Knowledge she chats with Dr. Natalie Marks about ways to talk to clients about the diets they are feeding their pets. She says many clients seem shy to talk to their veterinarian about the diet they are feeding their pets. But she stresses that veterinary professionals need to have an open mind to their clients’ desires when it comes to nutrition so they can foster more discussion and better guidance. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference. Check out our FREE Resource Library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Donna Raditic, DVM, DACVN, CVA:** Dr. Donna M. Raditic completed her Doctorate of Veterinary Medicine at Cornell’s College of Veterinary Medicine. She began her career as an associate veterinarian in a 24/7 AAHA practice, and then built her ow...

9 MINJUL 12
Comments
Dr. Donna Raditic - Nutrition

Latest Episodes

Dr. Meghan Herron - Reading Pets' Body Language

On this week’s Quick Cup of Knowledge, Dr. Herron chats with Dr. Natalie Marks about the ways we can recognize subtle signals that animals are giving us. What does it mean when a dog rolls onto it’s back, yawns, or licks lips? Knowing these subtle signs can help manage exams and teach clients the best ways to interact with their pets. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternV.... Check out our FREE Resource Library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Dr. Meghan Herron** Dr. Meghan Herron is a clinical assistant professor and head of the Behavioral Medicine Clinic at The Ohio State University Veterinary Medical Center. Dr. Herron graduated from Arizona State University with a degree in zoology in 1999 and is a 2005 graduate of The Ohio State University College of Veterinary Medicine. She worked in small animal general practice, and also as a clinical instructor in the Shelter Medicine and Surgery Program at Ohio State. She completed a residency program in behavioral medicine at the University of Pennsylvania’s School of Veterinary Medicine in 2009, followed by board certification as a Diplomate of the American College of Veterinary Behaviorists. Dr. Herron has been published in the Journal of the American Veterinary Association and in Applied Animal Behaviour. **About the Interviewer - Natalie Marks, DVM:** Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

11 MIN4 days ago
Comments
Dr. Meghan Herron - Reading Pets' Body Language

Dr. Zenithson Ng - Diversity in Practice

We’re proud to have Dr. Zenithson Ng chatting with Dr. Natalie Marks about diversity on this week’s Quick Cup of Knowledge. Dr. Ng shares advice on helping clients from different cultures and helping us understand how different cultures might have different relationships with their animals. He also has ideas on how we can do a better job of celebrating each other and all of our different backgrounds within our practices. ** About Dr. Zenithson Ng ** Zenithson Ng is a clinical assistant professor of the Community Practice Service at the University of Tennessee. He received his DVM from Cornell University. He then completed an internship at the ASPCA and an ABVP residency combined with a master’s degree in human-animal bond studies at Virginia Tech. His interests span all aspects of the human-animal bond including the effect of human-animal interaction on both humans and animals, the veterinary-client relationship, animal welfare, and stress reduction in veterinary settings as well as animal-assisted interventions. Looking for more educational content? Click the link to subscribe to our YouTube channel https://www.youtube.com/user/WesternV... Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources

9 MIN1 weeks ago
Comments
Dr. Zenithson Ng - Diversity in Practice

Rachel Poulin - Veterinary Technician Specialties

On this week’s Quick Cup of Knowledge, Dr. Natalie Marks chats with licensed veterinary technician Rachel Poulin. They delve into the different ways technicians can get ahead in their careers through specialized medicine. They also talk about how to use available resources to find what specialties are out there and see if they ignite a passion. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Rachel Poulin, RVT, VTS (SAIM):** Ms. Poulin graduated from the Veterinary Technician Program at Columbus State Community College in 2007. She did her internships at The Ohio State University and became specialized in internal medicine in 2013. She was the 2016 president of the Academy of Internal Medicine Veterinary Technicians. In 2017, she relocated to Colorado and continued to work on the floor as a supervisor/manager at Wheat Ridge Animal Hospital in Wheat Ridge, Colorado. ln 2018 when she transitioned to Director of Operations for Amerivet. She is now focused on the education and empowerment of the veterinary team and continues to be passionate about elevating the role of the veterinary technician in our industry. **About the Interviewer - Natalie Marks, DVM:** Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

10 MIN2 weeks ago
Comments
Rachel Poulin - Veterinary Technician Specialties

Eric Garcia - Social Media

Eric Garcia works in IT as a digital consultant. This week on Quick Cup of Knowledge, he chats with Dr. Natalie Marks about ways we can reach out to clients better through social media. He gives insight as to how social media not only helps us communicate with clients but also gives them an opportunity to spread the word about our practice. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Eric Garcia:** Mr. Garcia began his career at Veterinary Medical Clinic as an IT administrator nearly a decade ago. During that time, Garcia was also tapped to head up the account management and VP roles at Pet Vets and You, a firm specializing in website design and digital marketing services for veterinary practices. In 2009, Garcia began a new venture: Simply Done Tech Solutions. Building off his previous success, he founded Simply Done with a mission to help veterinary practices everywhere improve their services and marketing communications efforts. He speaks regularly at conferences throughout the world. He has been published in top veterinary magazines, is a contributing author The Five-Minute Veterinary Practice Management Consult (15 chapters on technology and digital communications/marketing). He is also the marketing columnist for Today’s Veterinary Business (an NAVC publication) and an advisory board member Veterinary Money Digest and the Association of Feline Practitioners. Garcia is a member of VetPartners, an association for veterinary practice development. When Garcia isn’t at work, he can be found scuba diving or spoiling his two pups, Elvis and Penny. **About the Interviewer - Natalie Marks, DVM:** Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

11 MIN3 weeks ago
Comments
Eric Garcia - Social Media

Dr. Charli Dong - Dermatology

On this week’s Quick Cup of Knowledge, Dr. Charli Dong, a boarded veterinary dermatologist, chats with Dr. Natalie Marks about all of the reasons we need to know more about dermatology topics for day-to-day practice. Dr. Dong also shares tips on why you might want to look into dermatology as a specialty and how good communication between practices and specialists is beneficial for both the client and the general and specialist practitioners. Looking for more educational content? Click the link to subscribe to our YouTube channel https://www.youtube.com/user/WesternV... Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Charli Dong, DVM, DACVD:** Dr. Charli Dong earned her degree in veterinary medicine from Western University of Health Sciences in 2012. She then completed a rotating internship at VCA Sacramento Veterinary Referral Center. In 2013, Dr. Dong accepted a residency with Animla Derma...

8 MINAUG 16
Comments
Dr. Charli Dong - Dermatology

Mary Berg - Education

Mary Berg is a registered veterinary technician and the CEO and founder of Beyond the Crown Veterinary Education. In this week’s Quick Cup of Knowledge, she talks to host Dr. Natalie Marks about the importance of all technicians continuing their education so they can take a more active role in their practice. She also talks about how organized medicine is a resource for elevating the education of your team and for addressing important issues like well-being. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternV... Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Mary Berg, BS, RLATG, RVT, VTS (Dentistry):** Mary received her BS in biology/microbiology from South Dakota State University and her AS in laboratory animal science and AS in veterinary technology from St. Petersburg College. She is a Charter member of the Academy ...

9 MINAUG 9
Comments
Mary Berg - Education

Erin Spencer - Compassion Fatigue

Erin Spencer is the current president of the National Association of Veterinary Technicians in America (NAVTA). On this week’s Quick Cup of Knowledge, she chats with Dr. Natalie Marks about their year of change. She speaks to how NAVTA tries to help veterinary technicians work on job satisfaction, combat compassion fatigue, and build the future of their profession. Looking for more educational content? Click the link to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Erin Spencer, M.Ed., CVT, VTS (ECC):** Erin Spencer is a CVT living in New Hampshire and working in Massachusetts. She earned her VTS (ECC) in 2011. After spending time as the technician manager for IVG Hospitals, Inc. (now ETHOS Veterinary Health), Erin transitioned to the nonprofit world and worked with the HSVMA Rural Area Veterinary Services ...

9 MINAUG 2
Comments
Erin Spencer - Compassion Fatigue

Travis York – Practice Ownership

Travis York is a managing partner at Calico Financial, and he joins Dr. Natalie Marks for this Quick Cup of Knowledge to talk about some myths surrounding practice ownership. Mr. York says that 60% of his clients are women who are buying practices, and in his opinion, they are some of the best owners. He also shares insights into the many opportunities and resources available to help veterinarians advance their careers by becoming an owner. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Travis York:** Travis is one of Calico Financial's managing directors. Prior to joining Calico, Travis served as the general manager of the Veterinary Vertical at Live Oak Bank. Additionally, his roles included senior officer, loan officer, and underwriter with the Veterinary...

10 MINJUL 26
Comments
Travis York – Practice Ownership

Dr. Kevin Stepaniuk - Dentistry

Dr. Kevin Stepaniuk is a diplomate of the American Veterinary Dental College (AVDC) and owner of Pacific Northwest Veterinary Dentistry and Oral Surgery. On this week’s Quick Cup of Knowledge, he tells our host, Dr. Natalie Marks, about the financial benefits of being able to perform dentistry work within a practice. He also gives tips on how practices can do a better job of conveying the benefits and costs of oral care to their clients. Click the link below to reserve your seat today for the Comprehensive Small Animal Dentistry course in July https://www.wvc.org/comprehensive-small-animal-dentistry-july-2019 Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Kevin S. Stepaniuk, DVM, FAVD, DAVDC:** Dr. Kevin Stepaniuk is a renowned speaker and educator. He is a...

10 MINJUL 19
Comments
Dr. Kevin Stepaniuk - Dentistry

Dr. Donna Raditic - Nutrition

Dr. Donna Raditic is a boarded nutritionist, and in this Quick Cup of Knowledge she chats with Dr. Natalie Marks about ways to talk to clients about the diets they are feeding their pets. She says many clients seem shy to talk to their veterinarian about the diet they are feeding their pets. But she stresses that veterinary professionals need to have an open mind to their clients’ desires when it comes to nutrition so they can foster more discussion and better guidance. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference. Check out our FREE Resource Library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Donna Raditic, DVM, DACVN, CVA:** Dr. Donna M. Raditic completed her Doctorate of Veterinary Medicine at Cornell’s College of Veterinary Medicine. She began her career as an associate veterinarian in a 24/7 AAHA practice, and then built her ow...

9 MINJUL 12
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Dr. Donna Raditic - Nutrition

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