title

Veris Associates, Inc. - ITSM

noreply@blogger.com (Veris Associates, Inc.)

0
Followers
0
Plays
Veris Associates, Inc. - ITSM
Veris Associates, Inc. - ITSM

Veris Associates, Inc. - ITSM

noreply@blogger.com (Veris Associates, Inc.)

0
Followers
0
Plays
OVERVIEWEPISODESYOU MAY ALSO LIKE

Details

About Us

Serious Information For IT Service Management

Latest Episodes

Utility Services: The Funnel For Driving IT Request Fulfillment Efficiencies and Savings To The Bottom Line

David A. ZimmerPractice ManagerCorporate Learning & TrainingVeris Associates, Inc.You know the drill. Someone from the business side makes a demand for new technology. Users have needs unmet because their applications stop working. Servers need to be updated, upgraded, maintained and babysat. The critical business application everyone takes for granted decided to take a vacation during the end of

-1 s2008 SEP 2
Comments
Utility Services: The Funnel For Driving IT Request Fulfillment Efficiencies and Savings To The Bottom Line

ITIL & ISO/IEC 20000

Ron PrzywaraITIL Certified ConsultantIT Service ManagementVeris Associates, Inc.I recently received certification for ISO/IEC 20000 at the Foundations (introductory) level and the Professional level for the Management and Improvement of IT Service. My experiences in Service development and implementation for clients and the fun I’ve had teaching ITIL during the past 12 years gives me a great view

-1 s2008 SEP 2
Comments
ITIL & ISO/IEC 20000

Getting Control of IT Shared Services - Utility Services Part 1

Cheryl CroceSr. ConsultantVeris Associates, Inc.In this first article of a series of five, the author explores how to relieve three of the nine common pain points associated with Infrastructure request fulfillment. By doing so, companies can transform infrastructure request fulfillment from a checklist activity to an organizational strategic asset – request fulfillment as a utility service.Start

-1 s2008 SEP 2
Comments
Getting Control of IT Shared Services - Utility Services Part 1
the END

Latest Episodes

Utility Services: The Funnel For Driving IT Request Fulfillment Efficiencies and Savings To The Bottom Line

David A. ZimmerPractice ManagerCorporate Learning & TrainingVeris Associates, Inc.You know the drill. Someone from the business side makes a demand for new technology. Users have needs unmet because their applications stop working. Servers need to be updated, upgraded, maintained and babysat. The critical business application everyone takes for granted decided to take a vacation during the end of

-1 s2008 SEP 2
Comments
Utility Services: The Funnel For Driving IT Request Fulfillment Efficiencies and Savings To The Bottom Line

ITIL & ISO/IEC 20000

Ron PrzywaraITIL Certified ConsultantIT Service ManagementVeris Associates, Inc.I recently received certification for ISO/IEC 20000 at the Foundations (introductory) level and the Professional level for the Management and Improvement of IT Service. My experiences in Service development and implementation for clients and the fun I’ve had teaching ITIL during the past 12 years gives me a great view

-1 s2008 SEP 2
Comments
ITIL & ISO/IEC 20000

Getting Control of IT Shared Services - Utility Services Part 1

Cheryl CroceSr. ConsultantVeris Associates, Inc.In this first article of a series of five, the author explores how to relieve three of the nine common pain points associated with Infrastructure request fulfillment. By doing so, companies can transform infrastructure request fulfillment from a checklist activity to an organizational strategic asset – request fulfillment as a utility service.Start

-1 s2008 SEP 2
Comments
Getting Control of IT Shared Services - Utility Services Part 1
the END
hmly
himalayaプレミアムへようこそ聴き放題のオーディオブックをお楽しみください。