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CRM Rocks

Markus Erlandsson

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CRM Rocks

CRM Rocks

Markus Erlandsson

1
Followers
0
Plays
OVERVIEWEPISODESYOU MAY ALSO LIKE

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About Us

The CRM Talk Show

Latest Episodes

Building an ISV with John Gravely

Markus Erlandsson talks to John Gravely from SalesSpark about how John has managed to build and sell two international ISVs and now has started his third. John explains what he thinks is important when looking for an idea in the CRM space, then John continues to explain how to build his team and what values … Continue reading Building an ISV with John Gravely

-1 s1 w ago
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Building an ISV with John Gravely

Digital transformation success with Guus Krabbenborg

Episode 84: Markus Erlandsson talks to Guus Krabbenborg fromDynamics and More about Digital Transformation and what a makes a digital transformationproject successful. Guus start with explaining what is important and how to succeed by doing the journeyyourself first. Bio Guus Krabbenborg is a highly-experienced business trainer and consultant with a well-earned reputation in the international … Continue reading Digital transformation success with Guus Krabbenborg

-1 s2019 DEC 15
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Digital transformation success with Guus Krabbenborg

Dynamics Marketing with Guro Faller

Episode 83: Markus Erlandsson talks to Guro Faller from Avanade about Dynamics 365 Marketing where Guro explains the capabilities and the features of the application. Guro talks about Customer journeys, email marketing, asset management and event management, she continues to explain how Marketing and Sales works together and what is new in the latest 2019 … Continue reading Dynamics Marketing with Guro Faller

-1 s2019 NOV 14
Comments
Dynamics Marketing with Guro Faller

Dynamics got Talent with Rachel Profitt

Episode 82: Markus Erlandsson talks to Rachel Profitt from RSM about Dynamics 365 Talent and how you can use it. Rachel starts with explaining what the three areas: Attract, Onboarding and Core HR do. What the functionality is and how connections to external systems such as LinkedIn works. Rachel discusses how they at RSM themselves … Continue reading Dynamics got Talent with Rachel Profitt

-1 s2019 OCT 14
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Dynamics got Talent with Rachel Profitt

Premier Field Engineer with Furqan Ali

Episode 81: Markus Erlandsson talks to Furqan Ali from Microsoft about Premier Field Engineers. Furqan starts with explaining what Premier Field Engineers (PFE) do and why Microsoft offers this service, then he continues to explain what types of work there are and how it is delivered. What does it take to become a PFE and … Continue reading Premier Field Engineer with Furqan Ali

-1 s2019 SEP 14
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Premier Field Engineer with Furqan Ali

Exploring Project Service Automation with Dian Taylor

Episode 80: Markus Erlandsson talks to Dian Taylor from RSM about Project Service Automation and what the functionality is. Dian starts with explaining what PSA can do and how to use it, she then continues to describe how to use it both for waterfall as well as agile projects. Dian explains how to use the … Continue reading Exploring Project Service Automation with Dian Taylor

-1 s2019 AUG 14
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Exploring Project Service Automation with Dian Taylor

Forms Pro with Megan V Walker

Episode 79: Markus Erlandsson talks to Megan V Walker about Forms Pro and the difference between Forms and Forms Pro. Megan starts with explaining how you can use Forms Pro now that it’s based on Common Data Service and combine Forms Pro with Dynamics in new ways. She also explains how to use the net … Continue reading Forms Pro with Megan V Walker

-1 s2019 JUL 14
Comments
Forms Pro with Megan V Walker

Customer Service Insights with Tessa Kloster

Episode 78: Markus Erlandsson talks to Tessa Kloster from Microsoft, Tessa starts by explaining what the product does on a high level, then continue to describe what AI-driven topic clustering is and how you can influence that. Then the discussion goes into Customer Satisfaction Score and how that is used. Tessa then explains the KPI … Continue reading Customer Service Insights with Tessa Kloster

-1 s2019 JUN 14
Comments
Customer Service Insights with Tessa Kloster

Special episode: ClickLearn with Joachim Schiermacher

Special Episode: Markus Erlandsson talks to Joachim Schiermacher from ClickLearn about how to use ClickLearn. Joachim describes what the product does and how ClickLearn themselves uses it and what the benefits are for you. Bio: Joachim Schiermacher Co-founder and CEO of ClickLearn with a vast experience in IT and management. A firm believer that user … Continue reading Special episode: ClickLearn with Joachim Schiermacher

-1 s2019 MAY 28
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Special episode: ClickLearn with Joachim Schiermacher

Becoming a Power Platform Solution Builder with Rory Neary

Episode 77: Markus Erlandsson talks to Rory Neary from DataSpinners about how to become a Power Platform Solution Builder. Rory explains his view on what a Power Platform Solution Builder or a Citizen Developer is and how more people are becoming developers in the Power Platform. He then continues to talk about what is needed … Continue reading Becoming a Power Platform Solution Builder with Rory Neary

-1 s2019 MAY 14
Comments
Becoming a Power Platform Solution Builder with Rory Neary

Latest Episodes

Building an ISV with John Gravely

Markus Erlandsson talks to John Gravely from SalesSpark about how John has managed to build and sell two international ISVs and now has started his third. John explains what he thinks is important when looking for an idea in the CRM space, then John continues to explain how to build his team and what values … Continue reading Building an ISV with John Gravely

-1 s1 w ago
Comments
Building an ISV with John Gravely

Digital transformation success with Guus Krabbenborg

Episode 84: Markus Erlandsson talks to Guus Krabbenborg fromDynamics and More about Digital Transformation and what a makes a digital transformationproject successful. Guus start with explaining what is important and how to succeed by doing the journeyyourself first. Bio Guus Krabbenborg is a highly-experienced business trainer and consultant with a well-earned reputation in the international … Continue reading Digital transformation success with Guus Krabbenborg

-1 s2019 DEC 15
Comments
Digital transformation success with Guus Krabbenborg

Dynamics Marketing with Guro Faller

Episode 83: Markus Erlandsson talks to Guro Faller from Avanade about Dynamics 365 Marketing where Guro explains the capabilities and the features of the application. Guro talks about Customer journeys, email marketing, asset management and event management, she continues to explain how Marketing and Sales works together and what is new in the latest 2019 … Continue reading Dynamics Marketing with Guro Faller

-1 s2019 NOV 14
Comments
Dynamics Marketing with Guro Faller

Dynamics got Talent with Rachel Profitt

Episode 82: Markus Erlandsson talks to Rachel Profitt from RSM about Dynamics 365 Talent and how you can use it. Rachel starts with explaining what the three areas: Attract, Onboarding and Core HR do. What the functionality is and how connections to external systems such as LinkedIn works. Rachel discusses how they at RSM themselves … Continue reading Dynamics got Talent with Rachel Profitt

-1 s2019 OCT 14
Comments
Dynamics got Talent with Rachel Profitt

Premier Field Engineer with Furqan Ali

Episode 81: Markus Erlandsson talks to Furqan Ali from Microsoft about Premier Field Engineers. Furqan starts with explaining what Premier Field Engineers (PFE) do and why Microsoft offers this service, then he continues to explain what types of work there are and how it is delivered. What does it take to become a PFE and … Continue reading Premier Field Engineer with Furqan Ali

-1 s2019 SEP 14
Comments
Premier Field Engineer with Furqan Ali

Exploring Project Service Automation with Dian Taylor

Episode 80: Markus Erlandsson talks to Dian Taylor from RSM about Project Service Automation and what the functionality is. Dian starts with explaining what PSA can do and how to use it, she then continues to describe how to use it both for waterfall as well as agile projects. Dian explains how to use the … Continue reading Exploring Project Service Automation with Dian Taylor

-1 s2019 AUG 14
Comments
Exploring Project Service Automation with Dian Taylor

Forms Pro with Megan V Walker

Episode 79: Markus Erlandsson talks to Megan V Walker about Forms Pro and the difference between Forms and Forms Pro. Megan starts with explaining how you can use Forms Pro now that it’s based on Common Data Service and combine Forms Pro with Dynamics in new ways. She also explains how to use the net … Continue reading Forms Pro with Megan V Walker

-1 s2019 JUL 14
Comments
Forms Pro with Megan V Walker

Customer Service Insights with Tessa Kloster

Episode 78: Markus Erlandsson talks to Tessa Kloster from Microsoft, Tessa starts by explaining what the product does on a high level, then continue to describe what AI-driven topic clustering is and how you can influence that. Then the discussion goes into Customer Satisfaction Score and how that is used. Tessa then explains the KPI … Continue reading Customer Service Insights with Tessa Kloster

-1 s2019 JUN 14
Comments
Customer Service Insights with Tessa Kloster

Special episode: ClickLearn with Joachim Schiermacher

Special Episode: Markus Erlandsson talks to Joachim Schiermacher from ClickLearn about how to use ClickLearn. Joachim describes what the product does and how ClickLearn themselves uses it and what the benefits are for you. Bio: Joachim Schiermacher Co-founder and CEO of ClickLearn with a vast experience in IT and management. A firm believer that user … Continue reading Special episode: ClickLearn with Joachim Schiermacher

-1 s2019 MAY 28
Comments
Special episode: ClickLearn with Joachim Schiermacher

Becoming a Power Platform Solution Builder with Rory Neary

Episode 77: Markus Erlandsson talks to Rory Neary from DataSpinners about how to become a Power Platform Solution Builder. Rory explains his view on what a Power Platform Solution Builder or a Citizen Developer is and how more people are becoming developers in the Power Platform. He then continues to talk about what is needed … Continue reading Becoming a Power Platform Solution Builder with Rory Neary

-1 s2019 MAY 14
Comments
Becoming a Power Platform Solution Builder with Rory Neary
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