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Recruit. Retain. Relax.

Heritage Radio Network

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Recruit. Retain. Relax.
Recruit. Retain. Relax.

Recruit. Retain. Relax.

Heritage Radio Network

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Followers
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About Us

Hosted by Mike Hewitt, Founder of One Haus, and Sarah Diehl, Principal of Empowered Hospitality, Recruit. Retain. Relax., features conversations with industry thought leaders figuring around recruitment, retention and how to cultivate moments of relaxation within the hectic hospitality lifestyle.

Latest Episodes

Episode 8: Females in Hospitality

Hosts Mike Hewitt and Sarah Diehl discuss leadership, inclusion and the changing face of hospitality with three women making waves - Camille Becerra, Chef, Aleta Maxwell, Chief HR Officer of Dos Toros Taqueria, and Annie Shi, Owner of King Restaurant.

53 MIN6 h ago
Comments
Episode 8: Females in Hospitality

Episode 7: Open For Business

Discussing the ins and outs of pre-opening staffing with two multi unit pros, Hiro Nishida of Plan DO See USA and Kristin Vincent of Sel Rrose

49 MINMAY 22
Comments
Episode 7: Open For Business

Episode 6: British Invasion

Mike and Sarah dissect the main differences between the US and the UK recruitment and retention landscape with our stellar British guests.

40 MINMAR 20
Comments
Episode 6: British Invasion

Episode 5: Train to Retain

Hosts Mike Hewitt and Sarah Diehl welcome Rick DeMarco, COO of cult SOHO street cart turned multi-unit darling Calexico, and Kate Edwards, service expert, executive coach, and founder of hospitality consultancy Kate Edwards & Company. The discussion: The why, who and how of effective hospitality training.

39 MIN2018 NOV 14
Comments
Episode 5: Train to Retain

Episode 4: Staying Power

On this show, hosts Mike Hewitt and Sarah Diehl welcome Suzanne Dumaine, founder of the much-anticipated Three Owls Market, and Beatrice Stein, hospitality operations consultant. The discussion: Common employer pitfalls, and how to proactively build a team with staying power.

43 MIN2018 SEP 12
Comments
Episode 4: Staying Power

Episode 3: Keep It Real

On this show, guests Lee Jacobs of legal practice Helbraun & Levy, and Dina Friedel, hospitality HR and operations expert, discuss keeping culture in the forefront in the midst of the industry's turbulent legal climate.

50 MIN2018 MAY 16
Comments
Episode 3: Keep It Real

Episode 2: Respect Breeds Retention

Hosts Mike Hewitt and Sarah Diehl welcome Elvira Ryder, HR Director extraordinaire, and Andrew Rigie, Executive Director of the New York City Hospitality Alliance, and discuss the rising minimum wage, and equality and empowerment in the hospitality workplace.

53 MIN2018 JAN 30
Comments
Episode 2: Respect Breeds Retention

Episode 1: The Three Rs

On this show, hosts Mike Hewitt and Sarah Diehl welcome guests Michael Wetherbee of Brooklyn's Alta Calidad and Jonathan Moldenhauer, HR Director of Major Food Group. The discussion: Recruitment, retention and relaxation, and what works within the world of hospitality.

47 MIN2017 NOV 4
Comments
Episode 1: The Three Rs

Trailer: Recruit. Retain. Relax.

trailer for Recruit. Retain. Relax., a new podcast series from the Heritage Radio Network

32 s2017 NOV 1
Comments
Trailer: Recruit. Retain. Relax.
the END

Latest Episodes

Episode 8: Females in Hospitality

Hosts Mike Hewitt and Sarah Diehl discuss leadership, inclusion and the changing face of hospitality with three women making waves - Camille Becerra, Chef, Aleta Maxwell, Chief HR Officer of Dos Toros Taqueria, and Annie Shi, Owner of King Restaurant.

53 MIN6 h ago
Comments
Episode 8: Females in Hospitality

Episode 7: Open For Business

Discussing the ins and outs of pre-opening staffing with two multi unit pros, Hiro Nishida of Plan DO See USA and Kristin Vincent of Sel Rrose

49 MINMAY 22
Comments
Episode 7: Open For Business

Episode 6: British Invasion

Mike and Sarah dissect the main differences between the US and the UK recruitment and retention landscape with our stellar British guests.

40 MINMAR 20
Comments
Episode 6: British Invasion

Episode 5: Train to Retain

Hosts Mike Hewitt and Sarah Diehl welcome Rick DeMarco, COO of cult SOHO street cart turned multi-unit darling Calexico, and Kate Edwards, service expert, executive coach, and founder of hospitality consultancy Kate Edwards & Company. The discussion: The why, who and how of effective hospitality training.

39 MIN2018 NOV 14
Comments
Episode 5: Train to Retain

Episode 4: Staying Power

On this show, hosts Mike Hewitt and Sarah Diehl welcome Suzanne Dumaine, founder of the much-anticipated Three Owls Market, and Beatrice Stein, hospitality operations consultant. The discussion: Common employer pitfalls, and how to proactively build a team with staying power.

43 MIN2018 SEP 12
Comments
Episode 4: Staying Power

Episode 3: Keep It Real

On this show, guests Lee Jacobs of legal practice Helbraun & Levy, and Dina Friedel, hospitality HR and operations expert, discuss keeping culture in the forefront in the midst of the industry's turbulent legal climate.

50 MIN2018 MAY 16
Comments
Episode 3: Keep It Real

Episode 2: Respect Breeds Retention

Hosts Mike Hewitt and Sarah Diehl welcome Elvira Ryder, HR Director extraordinaire, and Andrew Rigie, Executive Director of the New York City Hospitality Alliance, and discuss the rising minimum wage, and equality and empowerment in the hospitality workplace.

53 MIN2018 JAN 30
Comments
Episode 2: Respect Breeds Retention

Episode 1: The Three Rs

On this show, hosts Mike Hewitt and Sarah Diehl welcome guests Michael Wetherbee of Brooklyn's Alta Calidad and Jonathan Moldenhauer, HR Director of Major Food Group. The discussion: Recruitment, retention and relaxation, and what works within the world of hospitality.

47 MIN2017 NOV 4
Comments
Episode 1: The Three Rs

Trailer: Recruit. Retain. Relax.

trailer for Recruit. Retain. Relax., a new podcast series from the Heritage Radio Network

32 s2017 NOV 1
Comments
Trailer: Recruit. Retain. Relax.
the END
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