title

Digital Shop Talk Radio

Unknown

0
Followers
0
Plays
Digital Shop Talk Radio
Digital Shop Talk Radio

Digital Shop Talk Radio

Unknown

0
Followers
0
Plays
OVERVIEWEPISODESYOU MAY ALSO LIKE

Details

About Us

This is the Digital Shop Talk Radio, a new weekly podcast from AutoVitals that features users of The Digital Shop platform and discusses their success and challenges in their journey to becoming digital. Each week we will welcome successful digital shop owners from across the country and gain valuable insights that will save you a ton of time and frustration as you transition your shop from paper to digital. These pros run all sizes and types of shops, so you’re guaranteed to learn something new each week.

Latest Episodes

Dropoff is not a Touchpoint to be Overlooked

All too often, vehicle dropoff becomes a rushed interaction. Instead of exchanging keys and phone numbers, make drop off a time to connect with your customer in a positive manner and prepare them to make a good buying decision. On this week's episode we will take a look at some simple yet effective practices to improve your engagement with your customers at this crucial moment of customer engagement. We have a star-studded lineup of experts this week with Matt Fowler (Airport Automotive in Colorado Springs, Colo.), Doug Brackett (Downtown Automotive in Nelson, British Columbia) and Jamey Whitlock (Whitlock Automotive in Dripping Springs, Tex.) joining the show to discuss how their shops excel in this department and how you can turn drop off into a mutually beneficial experience.

32 MIN1 weeks ago
Comments
Dropoff is not a Touchpoint to be Overlooked

Legally Speaking: Handling Challenging Legal Questions

This week on Digital Shop Talk Radio we are doing something a little different. Our guest, Jennifer Grady, Esq., is the daughter of auto-repair shop owners and now specializes in employment law and leadership training. Jennifer is going to share some insight with us on how to handle challenging legal situations, how to effectively implement sexual harrassment training in the workplace and record-keeping like a pro to protect yourself down the road.

30 MIN1 weeks ago
Comments
Legally Speaking: Handling Challenging Legal Questions

Building and Elevating Your Service Advisor Team

Having talented techs in your shop is crucial, but any successful shop will tell you that their techs' success is due in large part to a team of skilled service advisors. This week we have two shop owners who truly understand the value and potential that a proficient SA wields. Frank Scandura of Frank's European Service in Las Vegas and Russ Crosby of Russ's Wrench in Clinton, NJ join the show to discuss the hills and valleys of finding and training good Service Advisors and how the reward is truly worth the investment.

30 MIN3 weeks ago
Comments
Building and Elevating Your Service Advisor Team

How to Capture More Value From Your Digital Inspections

This week on Digital Shop Talk Radio, we talked with Devin Kelley of All-Star Automotive in Columbia, MO. Devin took over ownership of a well established business in his area and all he has done in the year or so he has been in charge is nearly DOUBLE revenue all while shrinking his car count. Host Tom Dorsey and Devin have a good chat about the commitment that Devin and his shop made incorporating Digital Inspections and other best practices to reach incredible heights in a relatively short amount of time. Learn how to get your techs to buy in, how to implement strategies to benefit your long-term revenue and most importantly how to use the digital inspection as a tool to ​​educate your customers so they can be confident in their buying decisions.

35 MINAUG 22
Comments
How to Capture More Value From Your Digital Inspections

Optimize workflow by pushing your tech's capacity

Just like your vehicle, when your shop is running at peak efficiency you are going to get far more bang for your buck. On this week's episode of the Digital Shop Talk Radio, we focus on using your techs to their fullest potential by optimizing their workflow. Our guest is no stranger to the program, or to AutoVitals for that matter. We have Fred Gestwicki Jr. from Fix it With Fred in Canton, OH as our guest this week. He has used the Digital Shop by Autovitals religiously and has reaped the benefits of optimizing the workflow of his shop. Tune in to hear all of the best practices that Fred and his team have to share.

55 MINAUG 17
Comments
Optimize workflow by pushing your tech's capacity

Ambitious Women Changing the Future of Automotive Repair

75 MINAUG 16
Comments
Ambitious Women Changing the Future of Automotive Repair

AutoVitals and Protractor: The In’s and Out’s of Integration

Getting two platforms to play nicely together isn't always a walk in the park. On this week's episode, Jodi Knepper from Lee Myles Automotive in Reading, PA and our own Sara Savio join host Tom Dorsey to discuss what a tremendous partnership Protractor and AutoVitals can make when paired correctly.

28 MINAUG 1
Comments
AutoVitals and Protractor: The In’s and Out’s of Integration

The 25-Year Evolution of the Independent Automotive Repair Industry

Episode 25: the evolution of the independent auto repair industry in the last 25 years and where our industry is headed in the next 5-10 years, our guests are: ATI Director of National Accounts: Jim Silverman Westlake Independent Automotive Shop Owner: Bruce Nation Rizzoli's Automotive Shop Owner: Kyle Rizzoli

65 MINJUL 31
Comments
The 25-Year Evolution of the Independent Automotive Repair Industry

Setting Your Shop Up for Expansion: Everything You Need to Know

How do you know you are ready to expand your existing shop and/or grow your business to become a Multi Shop Owner (MSO)? When you’re a Digital Shop, this is a question that you’ve probably asked yourself. This week, the panel includes multi shop owners John Herring (4 location Stamps Automotive - Lindsay Road, Higley Road, Queen Creek, San Tan Valley) and Greg Hulse (4 location Meineke Car Care Center #2240, #2382, #4174, #4374) who have demonstrated their abilities to grow and deliver the best performance of quality, speed and cost to their customers while being able to stay profitable as well as manage all of their locations with ease using the Digital Shop platform. In this week’s episode, you’ll learn: - How to know when you’re ready to expand your shop and/or grow into a multi location business - The strategies and tactics used to setup and manage multi-locations - How to implement The Digital Shop platform at multiple shop locations - How to easily manage your shop(s) using the Business Control Panel to track metrics and performance

31 MINJUL 18
Comments
Setting Your Shop Up for Expansion: Everything You Need to Know

Overcoming Hurdles and Creating Opportunities with Jamey Whitlock

From time to time, every shop will have hurdles to overcome, but it's up to you to decide how you'll proceed. Will you stop and give up? Or will you overcome those hurdles? 10 weeks ago, Jamey Whitlock (Whitlock Automotive) came on the show to share the hurdles his shop faced implementing the Digital Shop process and received great recommendations on how to overcome those hurdles from Matt Fowler and Bill Connor to reach the goals he had set out to achieve. (Watch the previous episode here) This week on Digital ShopTalk Radio, we're getting an inside look at how Jamey has grown as an owner and the outcomes of their new Digital Shop process implementation.

38 MINJUL 13
Comments
Overcoming Hurdles and Creating Opportunities with Jamey Whitlock

Latest Episodes

Dropoff is not a Touchpoint to be Overlooked

All too often, vehicle dropoff becomes a rushed interaction. Instead of exchanging keys and phone numbers, make drop off a time to connect with your customer in a positive manner and prepare them to make a good buying decision. On this week's episode we will take a look at some simple yet effective practices to improve your engagement with your customers at this crucial moment of customer engagement. We have a star-studded lineup of experts this week with Matt Fowler (Airport Automotive in Colorado Springs, Colo.), Doug Brackett (Downtown Automotive in Nelson, British Columbia) and Jamey Whitlock (Whitlock Automotive in Dripping Springs, Tex.) joining the show to discuss how their shops excel in this department and how you can turn drop off into a mutually beneficial experience.

32 MIN1 weeks ago
Comments
Dropoff is not a Touchpoint to be Overlooked

Legally Speaking: Handling Challenging Legal Questions

This week on Digital Shop Talk Radio we are doing something a little different. Our guest, Jennifer Grady, Esq., is the daughter of auto-repair shop owners and now specializes in employment law and leadership training. Jennifer is going to share some insight with us on how to handle challenging legal situations, how to effectively implement sexual harrassment training in the workplace and record-keeping like a pro to protect yourself down the road.

30 MIN1 weeks ago
Comments
Legally Speaking: Handling Challenging Legal Questions

Building and Elevating Your Service Advisor Team

Having talented techs in your shop is crucial, but any successful shop will tell you that their techs' success is due in large part to a team of skilled service advisors. This week we have two shop owners who truly understand the value and potential that a proficient SA wields. Frank Scandura of Frank's European Service in Las Vegas and Russ Crosby of Russ's Wrench in Clinton, NJ join the show to discuss the hills and valleys of finding and training good Service Advisors and how the reward is truly worth the investment.

30 MIN3 weeks ago
Comments
Building and Elevating Your Service Advisor Team

How to Capture More Value From Your Digital Inspections

This week on Digital Shop Talk Radio, we talked with Devin Kelley of All-Star Automotive in Columbia, MO. Devin took over ownership of a well established business in his area and all he has done in the year or so he has been in charge is nearly DOUBLE revenue all while shrinking his car count. Host Tom Dorsey and Devin have a good chat about the commitment that Devin and his shop made incorporating Digital Inspections and other best practices to reach incredible heights in a relatively short amount of time. Learn how to get your techs to buy in, how to implement strategies to benefit your long-term revenue and most importantly how to use the digital inspection as a tool to ​​educate your customers so they can be confident in their buying decisions.

35 MINAUG 22
Comments
How to Capture More Value From Your Digital Inspections

Optimize workflow by pushing your tech's capacity

Just like your vehicle, when your shop is running at peak efficiency you are going to get far more bang for your buck. On this week's episode of the Digital Shop Talk Radio, we focus on using your techs to their fullest potential by optimizing their workflow. Our guest is no stranger to the program, or to AutoVitals for that matter. We have Fred Gestwicki Jr. from Fix it With Fred in Canton, OH as our guest this week. He has used the Digital Shop by Autovitals religiously and has reaped the benefits of optimizing the workflow of his shop. Tune in to hear all of the best practices that Fred and his team have to share.

55 MINAUG 17
Comments
Optimize workflow by pushing your tech's capacity

Ambitious Women Changing the Future of Automotive Repair

75 MINAUG 16
Comments
Ambitious Women Changing the Future of Automotive Repair

AutoVitals and Protractor: The In’s and Out’s of Integration

Getting two platforms to play nicely together isn't always a walk in the park. On this week's episode, Jodi Knepper from Lee Myles Automotive in Reading, PA and our own Sara Savio join host Tom Dorsey to discuss what a tremendous partnership Protractor and AutoVitals can make when paired correctly.

28 MINAUG 1
Comments
AutoVitals and Protractor: The In’s and Out’s of Integration

The 25-Year Evolution of the Independent Automotive Repair Industry

Episode 25: the evolution of the independent auto repair industry in the last 25 years and where our industry is headed in the next 5-10 years, our guests are: ATI Director of National Accounts: Jim Silverman Westlake Independent Automotive Shop Owner: Bruce Nation Rizzoli's Automotive Shop Owner: Kyle Rizzoli

65 MINJUL 31
Comments
The 25-Year Evolution of the Independent Automotive Repair Industry

Setting Your Shop Up for Expansion: Everything You Need to Know

How do you know you are ready to expand your existing shop and/or grow your business to become a Multi Shop Owner (MSO)? When you’re a Digital Shop, this is a question that you’ve probably asked yourself. This week, the panel includes multi shop owners John Herring (4 location Stamps Automotive - Lindsay Road, Higley Road, Queen Creek, San Tan Valley) and Greg Hulse (4 location Meineke Car Care Center #2240, #2382, #4174, #4374) who have demonstrated their abilities to grow and deliver the best performance of quality, speed and cost to their customers while being able to stay profitable as well as manage all of their locations with ease using the Digital Shop platform. In this week’s episode, you’ll learn: - How to know when you’re ready to expand your shop and/or grow into a multi location business - The strategies and tactics used to setup and manage multi-locations - How to implement The Digital Shop platform at multiple shop locations - How to easily manage your shop(s) using the Business Control Panel to track metrics and performance

31 MINJUL 18
Comments
Setting Your Shop Up for Expansion: Everything You Need to Know

Overcoming Hurdles and Creating Opportunities with Jamey Whitlock

From time to time, every shop will have hurdles to overcome, but it's up to you to decide how you'll proceed. Will you stop and give up? Or will you overcome those hurdles? 10 weeks ago, Jamey Whitlock (Whitlock Automotive) came on the show to share the hurdles his shop faced implementing the Digital Shop process and received great recommendations on how to overcome those hurdles from Matt Fowler and Bill Connor to reach the goals he had set out to achieve. (Watch the previous episode here) This week on Digital ShopTalk Radio, we're getting an inside look at how Jamey has grown as an owner and the outcomes of their new Digital Shop process implementation.

38 MINJUL 13
Comments
Overcoming Hurdles and Creating Opportunities with Jamey Whitlock