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The Social Media Clarity Podcast

randy.farmer@pobox.com (randy.farmer@pobox.com)

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The Social Media Clarity Podcast
The Social Media Clarity Podcast

The Social Media Clarity Podcast

randy.farmer@pobox.com (randy.farmer@pobox.com)

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About Us

15 minutes of concentrated analysis and advice about social media in platform and product design.

Latest Episodes

Ban the Banhammer

Scott and Randy discuss the (mis)use of the various forms of the "ban" tool, and provide alternative techniques.

23 MIN2017 SEP 27
Comments
Ban the Banhammer

Episode 27 - Responsibility.com

Responsibility.com - Episode 27 Social Responsibility and Social Platform Providers Description Marc, Scott, and Randy talk about recent changes at social platform companies as they wrestle with the ethics of their customers causing conflict, such as racism/sexism in AirBNB and Nextdoor. Links Airbnb, a Silicon Valley Titan, Breaks Ranks in Admitting Its Power, New Your Times, By Anad Giridharadas, 9/12/16 Nextdoor Breaks a Sacred Design Rule to End Racial Profiling, Wired Magazine, Margaret Rhodes, 8/31/16 What YouTube Stars Are Going to Do Now That They Can’t Swear and Get Paid, Motherboard, by Kaleigh Rogers, 9/2/16 Transcript Scott: This week, we’re going to talk about a trend that we’re seeing and is being reported in the media about large scale internet companies stepping up and taking some responsibility for the power that they are creating with their networks. Randy: Specifically the social power. Welcome to the Social Media Clarity podcast. 15 minutes of concentrated ana...

12 MIN2016 OCT 17
Comments
Episode 27 - Responsibility.com

Why Comments Suck

Why Comments Suck - Episode 26 Scott and Randy tear into the history and problems of comments on "news" sites, and identify the most overlooked problem. They then talk about current and future solutions (well, other than just giving up an shutting down.) Show Notes Links Popular Science -"Why We're Shutting Off Our Comments" -Sept 23, 2013 Shadow of the future: "The shadow of the future promotes cooperation in a repeated prisoner's dilemma for children" Original paper: Bargaining, Enforcement, and International Cooperation by James D. Fearon How others are addressing comment quality Shutting down onsite comments: a comprehensive list of all news organisations How the Huffington Post handles 70+ million comments a year We discussed the history of HuffPo comments with Justin Isaf in Jan 2015 Tablet Magazine: A Jewish magazine is testing an unusual solution for toxic internet comments After deciding to charge for comments, Tablet's conversation moves to Facebook Improvements along the ...

21 MIN2016 SEP 24
Comments
Why Comments Suck

Amplifying Influencers

Amplifying Influencers - Episode 25Who is the mayor of your topic? Description Part 4 of our Social Network Analysis Series. In this episiode, Marc details how seeking out specific influential people, or mayors, in your topic areas can lead to better engagement with new networks of people. We discuss how to find, connect, and engage with these mayors to have conversations that they amplify to their connections. Show Notes Previous shows in the Social Network Analysis Series Ep 1 - Social Networks 101 - Introduction to the imporance of thinking about social media in terms of networks. Ep 4 - Influence is a Graph - Marc defines influence and how our influence is different depending on the context we are in. Three kinds of centrality are described and what they mean in our networks. Ep 17 - What does your hashtag look like? Lee Rainie from Pew Internet Research - We discusse a report from Pew Internet Research describing 6 types of social network shapes and how each behaves. Learning t...

19 MIN2016 FEB 9
Comments
Amplifying Influencers

Two Recipies for Stone Soup

Two Recipes for Stone Soup [A Fable of Pre-Funding Startups] - Episode 24 I'm Randy Farmer, and this is another episode from the vault... This time: Two Recipes for Stone Soup [A Fable of Pre-Funding Startups] This is group reading of a post from Habitat Chronicles originally published in 2008, it was then lost in a drive crash and recovered in 2014. Two Recipes for Stone Soup [A Fable of Pre-Funding Startups] There once was a young Zen master, who had earned a decent name for himself throughout the land. He was not famous, but many of his peers knew of his reputation for being wise and fair. During his career, he was renowned for his loyalty to whatever dojo he was attached to, usually for many years at a time. One year his patronage decided to merge with another, larger dojo, and the young master found himself unexpectedly looking for a new livelihood. But he was not desperate, as he’d heeded the words of his mentor and had kept close contact with many other Zen masters over the ...

10 MIN2016 JAN 1
Comments
Two Recipies for Stone Soup

Quantifying Empathy

Quantifying Empathy - Episode 23 Twitter Hearts and Facebook Reactions TL;DR - You KNOW Marc, Randy, and Scott couldn't let Twitter messing with Favorites and Facebook Reactions go without some spirited discussion. Facebook is testing emoji reactions - this is the ‘dislike button’ by Owen Williams @ TNW Hearts on Twitter on the Twitter Blog. RECLAIMING CONVERSATION : The Power of Talk in a Digital Age is Sherry Terkle's new book which influenced some of Randy's thinking. Kaliya Hamlin (@identitywoman) was mentioned during the episode. Transcript Intro: Welcome to the Social Media Clarity Podcast. Fifteen minutes of concentrated analysis and advice about social media in platform and product design. Randy: I'm Randy Farmer Scott: I'm Scott Moore. Marc: I'm Marc Smith. Randy: Really, Twitter, hearts? Scott: Really, Facebook? Reactions. Randy: Oh, my gosh, guys. We have a lot to talk about since the last time we've had a session. The big social guys have gone nuts for emoticons as a w...

19 MIN2015 NOV 25
Comments
Quantifying Empathy

Best Practices - Starting Enthusiast Communities

Best Practices: Starting Enthusiast Communities - Episode 22 Photo taken at OCTribe With this episode we embark on a seriesof "Best Practices" looking at the entire online community lifecycle - from ideation to creation though early growth to maturation|transition|transformation and even on to end-of-life. It's a big, hairy, ambitious goal - so let us know what you think by leaving feedback at SocialMediaClarity.net - This episode is for people starting an online community based on an existing group, family, friends, team, club, fans, church, guild, or hobby enthusiast - We are going to help you establish your online community’ purpose, goals and initial members. - When we are done, you’ll be in a better position to launch and keep the momentum of your new online community. Lucy Bartlett, organizer of ForumCon (summarized in earlier podcasts.) The Five Questions for Selecting an Online Community Platform is available from the Cultivating Community Blog. Stop! Don’t Launch a New C...

21 MIN2015 APR 22
Comments
Best Practices - Starting Enthusiast Communities

The Rise and Fall of a Comment Empire - Justin Isaf

The Rise and Fall of a Comment Empire - Episode 21 This is the third in our series of episodes critiquing Huffing Posts changes in commenting policies and technology. This time, we interview an insider: Justin Isaf who was in charge of community at HuffPo in 2011 and 2012. Links Amy Jo Kim, (@amyjokim) from Shufflebrain provides today's opener. Our guest is Justin Isaf is from Communl. CMAD: Comunnity Manager Appreciation Day is January 26th and they are hosting a pile of online panels. Randy will be at Modern Moderation: Moving Beyond Trolls and Ban Hammers Scott will be at Change Management: Migrations, Redesigns and Upgrades, Oh my! Here's the other Social Media Clarity Podcast episodes about the HuffPo changes: HuffPo, Identity, and Abuse (see post for older press links) Save Our Pseudonyms! (see post for older press links) Turning the Page on Anonymity: The Future of HuffPost Comments Moving the Conversation to Where You Want to Have It For links, transcripts, and more episodes...

14 MIN2015 JAN 23
Comments
The Rise and Fall of a Comment Empire - Justin Isaf

ForumCon 2014 Musings, Continued - Episode 20

Forumcon 2014 Musings, Part 2 - Episode 20 We're back after a long hiatus. We missed you! Scott and Randy contunue sharing thoughts and observations inspired by ForumCon 2014, held in June. This time focusing on the transformation of the industry driven by mobile (keyboardless) devices. Episode Summary: Greetings from Susan Tenby from Caravan Studios. ForumCon Organizer Lucy Bartlett rocked it. Mentioned: Daniel Ha Mentioned: Courtney Couch For links, transcripts, and more episodes, go to socialmediaclarity.net. Thanks for listening.

12 MIN2015 JAN 7
Comments
ForumCon 2014 Musings, Continued - Episode 20

ForumCon 2014 Musings - Episode 19

Forumcon 2014 Musings - Episode 19 Scott and Randy share thoughts and observations inspired by ForumCon 2014, held in June. Episode Summary: Greetings from @themaria Maria Ogneva from SideCar Upcoming Conference: FeverBee's Sprint October 29-30, 2014 Upcoming Conference: CMX Summit November 13, 2014 ForumCon Organizer Lucy Bartlett rocked it. The paper not presented, Randy's Five Questions for Selecting an Online Community Platform The twitter stream for the event. A NodeXL map for the event Downvoting Considered Harmful doesn't return the results Randy thought (something for a future blog post!), but read this: I Love My Chicken Wire, Mommy by Ben Brown, and of course, Don't Display Negative Karma, Redux: Unvarnished by Randy. Richard Millington on the Science of Addictive Communities Courtney Couch on Purposful Design David Spinks' slides Crista Bailey gave hard data and deep insights from the Curly Hair community For a transcript or to comment, please visit SocialMediaClarity.net

13 MIN2014 JUL 30
Comments
ForumCon 2014 Musings - Episode 19

Latest Episodes

Ban the Banhammer

Scott and Randy discuss the (mis)use of the various forms of the "ban" tool, and provide alternative techniques.

23 MIN2017 SEP 27
Comments
Ban the Banhammer

Episode 27 - Responsibility.com

Responsibility.com - Episode 27 Social Responsibility and Social Platform Providers Description Marc, Scott, and Randy talk about recent changes at social platform companies as they wrestle with the ethics of their customers causing conflict, such as racism/sexism in AirBNB and Nextdoor. Links Airbnb, a Silicon Valley Titan, Breaks Ranks in Admitting Its Power, New Your Times, By Anad Giridharadas, 9/12/16 Nextdoor Breaks a Sacred Design Rule to End Racial Profiling, Wired Magazine, Margaret Rhodes, 8/31/16 What YouTube Stars Are Going to Do Now That They Can’t Swear and Get Paid, Motherboard, by Kaleigh Rogers, 9/2/16 Transcript Scott: This week, we’re going to talk about a trend that we’re seeing and is being reported in the media about large scale internet companies stepping up and taking some responsibility for the power that they are creating with their networks. Randy: Specifically the social power. Welcome to the Social Media Clarity podcast. 15 minutes of concentrated ana...

12 MIN2016 OCT 17
Comments
Episode 27 - Responsibility.com

Why Comments Suck

Why Comments Suck - Episode 26 Scott and Randy tear into the history and problems of comments on "news" sites, and identify the most overlooked problem. They then talk about current and future solutions (well, other than just giving up an shutting down.) Show Notes Links Popular Science -"Why We're Shutting Off Our Comments" -Sept 23, 2013 Shadow of the future: "The shadow of the future promotes cooperation in a repeated prisoner's dilemma for children" Original paper: Bargaining, Enforcement, and International Cooperation by James D. Fearon How others are addressing comment quality Shutting down onsite comments: a comprehensive list of all news organisations How the Huffington Post handles 70+ million comments a year We discussed the history of HuffPo comments with Justin Isaf in Jan 2015 Tablet Magazine: A Jewish magazine is testing an unusual solution for toxic internet comments After deciding to charge for comments, Tablet's conversation moves to Facebook Improvements along the ...

21 MIN2016 SEP 24
Comments
Why Comments Suck

Amplifying Influencers

Amplifying Influencers - Episode 25Who is the mayor of your topic? Description Part 4 of our Social Network Analysis Series. In this episiode, Marc details how seeking out specific influential people, or mayors, in your topic areas can lead to better engagement with new networks of people. We discuss how to find, connect, and engage with these mayors to have conversations that they amplify to their connections. Show Notes Previous shows in the Social Network Analysis Series Ep 1 - Social Networks 101 - Introduction to the imporance of thinking about social media in terms of networks. Ep 4 - Influence is a Graph - Marc defines influence and how our influence is different depending on the context we are in. Three kinds of centrality are described and what they mean in our networks. Ep 17 - What does your hashtag look like? Lee Rainie from Pew Internet Research - We discusse a report from Pew Internet Research describing 6 types of social network shapes and how each behaves. Learning t...

19 MIN2016 FEB 9
Comments
Amplifying Influencers

Two Recipies for Stone Soup

Two Recipes for Stone Soup [A Fable of Pre-Funding Startups] - Episode 24 I'm Randy Farmer, and this is another episode from the vault... This time: Two Recipes for Stone Soup [A Fable of Pre-Funding Startups] This is group reading of a post from Habitat Chronicles originally published in 2008, it was then lost in a drive crash and recovered in 2014. Two Recipes for Stone Soup [A Fable of Pre-Funding Startups] There once was a young Zen master, who had earned a decent name for himself throughout the land. He was not famous, but many of his peers knew of his reputation for being wise and fair. During his career, he was renowned for his loyalty to whatever dojo he was attached to, usually for many years at a time. One year his patronage decided to merge with another, larger dojo, and the young master found himself unexpectedly looking for a new livelihood. But he was not desperate, as he’d heeded the words of his mentor and had kept close contact with many other Zen masters over the ...

10 MIN2016 JAN 1
Comments
Two Recipies for Stone Soup

Quantifying Empathy

Quantifying Empathy - Episode 23 Twitter Hearts and Facebook Reactions TL;DR - You KNOW Marc, Randy, and Scott couldn't let Twitter messing with Favorites and Facebook Reactions go without some spirited discussion. Facebook is testing emoji reactions - this is the ‘dislike button’ by Owen Williams @ TNW Hearts on Twitter on the Twitter Blog. RECLAIMING CONVERSATION : The Power of Talk in a Digital Age is Sherry Terkle's new book which influenced some of Randy's thinking. Kaliya Hamlin (@identitywoman) was mentioned during the episode. Transcript Intro: Welcome to the Social Media Clarity Podcast. Fifteen minutes of concentrated analysis and advice about social media in platform and product design. Randy: I'm Randy Farmer Scott: I'm Scott Moore. Marc: I'm Marc Smith. Randy: Really, Twitter, hearts? Scott: Really, Facebook? Reactions. Randy: Oh, my gosh, guys. We have a lot to talk about since the last time we've had a session. The big social guys have gone nuts for emoticons as a w...

19 MIN2015 NOV 25
Comments
Quantifying Empathy

Best Practices - Starting Enthusiast Communities

Best Practices: Starting Enthusiast Communities - Episode 22 Photo taken at OCTribe With this episode we embark on a seriesof "Best Practices" looking at the entire online community lifecycle - from ideation to creation though early growth to maturation|transition|transformation and even on to end-of-life. It's a big, hairy, ambitious goal - so let us know what you think by leaving feedback at SocialMediaClarity.net - This episode is for people starting an online community based on an existing group, family, friends, team, club, fans, church, guild, or hobby enthusiast - We are going to help you establish your online community’ purpose, goals and initial members. - When we are done, you’ll be in a better position to launch and keep the momentum of your new online community. Lucy Bartlett, organizer of ForumCon (summarized in earlier podcasts.) The Five Questions for Selecting an Online Community Platform is available from the Cultivating Community Blog. Stop! Don’t Launch a New C...

21 MIN2015 APR 22
Comments
Best Practices - Starting Enthusiast Communities

The Rise and Fall of a Comment Empire - Justin Isaf

The Rise and Fall of a Comment Empire - Episode 21 This is the third in our series of episodes critiquing Huffing Posts changes in commenting policies and technology. This time, we interview an insider: Justin Isaf who was in charge of community at HuffPo in 2011 and 2012. Links Amy Jo Kim, (@amyjokim) from Shufflebrain provides today's opener. Our guest is Justin Isaf is from Communl. CMAD: Comunnity Manager Appreciation Day is January 26th and they are hosting a pile of online panels. Randy will be at Modern Moderation: Moving Beyond Trolls and Ban Hammers Scott will be at Change Management: Migrations, Redesigns and Upgrades, Oh my! Here's the other Social Media Clarity Podcast episodes about the HuffPo changes: HuffPo, Identity, and Abuse (see post for older press links) Save Our Pseudonyms! (see post for older press links) Turning the Page on Anonymity: The Future of HuffPost Comments Moving the Conversation to Where You Want to Have It For links, transcripts, and more episodes...

14 MIN2015 JAN 23
Comments
The Rise and Fall of a Comment Empire - Justin Isaf

ForumCon 2014 Musings, Continued - Episode 20

Forumcon 2014 Musings, Part 2 - Episode 20 We're back after a long hiatus. We missed you! Scott and Randy contunue sharing thoughts and observations inspired by ForumCon 2014, held in June. This time focusing on the transformation of the industry driven by mobile (keyboardless) devices. Episode Summary: Greetings from Susan Tenby from Caravan Studios. ForumCon Organizer Lucy Bartlett rocked it. Mentioned: Daniel Ha Mentioned: Courtney Couch For links, transcripts, and more episodes, go to socialmediaclarity.net. Thanks for listening.

12 MIN2015 JAN 7
Comments
ForumCon 2014 Musings, Continued - Episode 20

ForumCon 2014 Musings - Episode 19

Forumcon 2014 Musings - Episode 19 Scott and Randy share thoughts and observations inspired by ForumCon 2014, held in June. Episode Summary: Greetings from @themaria Maria Ogneva from SideCar Upcoming Conference: FeverBee's Sprint October 29-30, 2014 Upcoming Conference: CMX Summit November 13, 2014 ForumCon Organizer Lucy Bartlett rocked it. The paper not presented, Randy's Five Questions for Selecting an Online Community Platform The twitter stream for the event. A NodeXL map for the event Downvoting Considered Harmful doesn't return the results Randy thought (something for a future blog post!), but read this: I Love My Chicken Wire, Mommy by Ben Brown, and of course, Don't Display Negative Karma, Redux: Unvarnished by Randy. Richard Millington on the Science of Addictive Communities Courtney Couch on Purposful Design David Spinks' slides Crista Bailey gave hard data and deep insights from the Curly Hair community For a transcript or to comment, please visit SocialMediaClarity.net

13 MIN2014 JUL 30
Comments
ForumCon 2014 Musings - Episode 19
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