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Appian Talks

Appian Corporation

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Appian Talks
Appian Talks

Appian Talks

Appian Corporation

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About Us

Appian's Industry Outlook Podcast brings together industry subject matter experts to discuss digital transformation, innovation, and disruption.

Latest Episodes

Rise of the Digital Human

We’re going through a radical restructuring of humanity. And it’s not just business and commerce and finance and technology. It’s actually a re-wiring of who we are as humans. Soon, not only will everyone on the planet be connected digitally, but they can be raised out of poverty through digital inclusion which is a low-cost way of reaching everybody—who was unreachable before—through the network and through the digital platform. So says Fintech commentator and best-selling author Chris Skinner in our latest Digital Masters podcast.

16 MINOCT 4
Comments
Rise of the Digital Human

Appian and Bits in Glass, Working Together to Improve Patient Outcomes

We’re embarking on a new age within healthcare and technology. The trend of siloed systems is fading away so that systems can work together through interoperability to help ease how healthcare providers work with their patients. Appian’s low-code platform helps make this interoperability easier. Take a listen to the latest episode of the Appian Talks podcast to hear how we’re working hand-in-hand with Appian partner Bits In Glass to bring solutions to both healthcare provider, and payer, organizations. Through this partnership we are helping to ensure appropriate levels of care are being administered throughout the care continuum in the most cost-effective manner possible to make sure patients and members are achieving their desired outcomes.Other topics include:● Home Health Automation● HL7● FHIR

18 MINAPR 10
Comments
Appian and Bits in Glass, Working Together to Improve Patient Outcomes

Practical Applications of AI for Today’s Organization

With all the hype and misunderstanding around what artificial intelligence (AI) can do for your business today, it can be difficult to determine the real value of AI in today’s organization. Listen in to better understand the 4 levels of intelligent process automation, how to leverage AI and recommendations on how to combine this with other automation technologies like RPA, Digital Process Automation, Predictive Analytics, etc. to solve business challenges in a holistic way.We are joined by two special guests, both listed as top AI Twitter influencers to follow. Kathleen Walch and Ron Schmelzer, Managing Partners, Principal Analysts and founders at Cognilytica, an AI and Machine Learning focused analyst and advisory firm producing adoption-focused research on application, use cases & market intelligence on cognitive technologies.Further explore why a wider ‘Intelligent Automation’ initiative is important: https://www.appian.com/platform/intelligent-automation/

32 MIN2018 NOV 30
Comments
Practical Applications of AI for Today’s Organization

Introduction to Intelligent Automation - A Strategy Based on RPA, BPM and AI Technologies

During this expert panel discussion, our featured speakers aim to build awareness and interest in ‘intelligent automation’ – a strategy based on a combination of robotic process automation (RPA), business process management (BPM) and artificial intelligence (AI) technologies – within mainstream organizations. This panel features Neil Ward-Dutton, Research Director at MWD Advisors, Todd Lohr, Principal, Technology Enablement & Automation at KPMG, Anne McClelland, Vice President, Global Technology Partnerships at Blue Prism and finally Malcolm Ross, Vice President, Product Marketing at Appian.Learn more about getting the most out of intelligent automation and how organizations can start to understand its relevance and potential value to their businesses. Listeners will also learn: ● How we got to this point with intelligent automation, why such an excitement now● What kinds of value are organizations looking to get with intelligent automation● What challenges are organizations ...

35 MIN2018 SEP 4
Comments
Introduction to Intelligent Automation - A Strategy Based on RPA, BPM and AI Technologies

Next Generation Provider Network Management

Healthcare organizations are focusing on ways to increase interoperability, improve communication, and streamline operations in order to deliver the best possible care at the best price for members. Provider network and data management has always been an important piece of health plan operations. In recent years, health plans have been re-imagining their provider relationships as a strategic way to improve their care delivery and member outcomes.In this podcast, Cate McConnell, Industry Leader, Healthcare Payers at Appian is joined by industry experts Todd Ellis, Principal, and Ash Shehata, Principal, US Healthcare Payer Lead for Advisory and Global Center of Excellence at KPMG, to discuss specific strategies around provider network management, challenges and opportunities for your health plan.Topics also include: ● Treating provider networks as a customer base● Managing the chaos around critical payer-provider functions● The importance of continuous process management

30 MIN2018 AUG 29
Comments
Next Generation Provider Network Management

Cybersecurity in the Cloud: Safer Than You Think

The EXPLOSION of cloud computing has connected more people than anyone ever imagined. But the massive numbers of companies migrating to the cloud has also amplified the urgency of data security and regulatory compliance as well.In this thought-provoking podcast, Malcolm Ross sits down with Appian Chief Information Security Officer, Omesh Agam to take a fresh look at how to keep your data, applications and infrastructure secure in the cloud. Check out the conversation and learn:● How to choose a cloud partner you can trust● The latest mega trends in cloud adoption● The top security management frameworks and standards● The importance of audits and compliance in the cloud● General Data Protection Regulation and why you should care about it

22 MIN2018 MAY 2
Comments
Cybersecurity in the Cloud: Safer Than You Think

The Continuing Transformation Journey in Financial Services

Digital transformation is not one-size-fits-all. There are no technology vendors selling a Digital-Transformation-as-a-Service solution. So, how can financial institutions implement a successful digital transformation strategy that delivers on strategy, increases operational efficiencies, reduces operating risks, and fosters higher levels of interaction and integration? This type of success requires an organizational culture that fosters a focus on customer centricity and a dedication to breaking down the silos that traditionally exist between business and IT. Without that cultural shift, digital transformation efforts can flounder.Listen in as Appian invites Julien Courbe, Financial Services Advisory Leader at PricewaterhouseCoopers (PwC), and Michael Heffner, Vice President at Appian, covering Global Banking, Capital Markets, and Insurance, for an opportunity to discuss the challenges and responses they are seeing as financial institutions move forward on the digital transformatio...

20 MIN2018 APR 3
Comments
The Continuing Transformation Journey in Financial Services

How Automotive Leaders are Embracing Digital Transformation

Innovation and disruption are not new concepts to the automotive industry. Technology driven trends are predicted to have a major impact on the future of designing, manufacturing, selling, servicing, and using vehicles. In this digital age where consumers expect high connectivity, vehicles are becoming more like computers, and change happens rapidly, identifying ways to adopt digital transformation is a strategic priority for automotive leaders. Appian invited Jeffrey Hojlo, Program Director, Product Innovation at IDC, and Jo Seidel, Automotive Industry Expert at Appian, to speak on an episode of the AppianTalks podcast series about how the automotive industry is embracing digital transformation. Listen to the conversation as they touch on digitalization–and how the power of a low-code application platform enables automotive leaders to overcome business challenges faster.

26 MIN2018 MAR 7
Comments
How Automotive Leaders are Embracing Digital Transformation

Why Contact Center Operators Need to Take Advantage of Intelligent Automation

Call center agents are the frontlines of the contact center. They must be able to seamlessly navigate multiple communication channels—in real-time—across the customer journey. This is where a core suite of seamless, multi-channel technology integrations, including automated business processes, unified data, and intelligent software robots, can empower agents by providing context to customer interactions via a comprehensive customer record.Intelligent automation has the power to bridge communication channels and back-end systems across the enterprise, to deliver a single view of the customer. Built on a case management approach, combining AI and automation capabilities can enrich case logic by providing recommendations for better, faster problem resolution. Additionally, this convergence of technologies can also help contact center operators maintain comprehensive communication histories across every channel, and ultimately empower agents to consistently meet customer expectations....

11 MIN2018 FEB 14
Comments
Why Contact Center Operators Need to Take Advantage of Intelligent Automation

Digital Transformation - Innovating the Heart of Your Business

Digital Transformation seems to be the latest buzzword, but is it just another word created by industry titans to drive business, or does it actually mean something and can it provide value?According to a Forrester senior analyst, this move towards digital is the key to survival, “It is no longer possible to ignore the shackles of legacy; firms must digitize the heart of their business, driving agility and flexibility to the core, and 2018 is the year when that process starts wholesale.”But how do we actually drive towards a digital future? How do we “digitize the heart” of our businesses.To be able to adopt new technologies in a meaningful way requires two things: being able to connect to them and fold them into standard business processes. Listen to this podcast to hear Brian Mill, VP at Mulesoft join Appian’s VP of Product, Malcolm Ross and VP of Product Solutions, Medhat Galal, to discuss what digital transformation means, why it matters, and how organizations can tie these...

21 MIN2017 DEC 20
Comments
Digital Transformation - Innovating the Heart of Your Business

Latest Episodes

Rise of the Digital Human

We’re going through a radical restructuring of humanity. And it’s not just business and commerce and finance and technology. It’s actually a re-wiring of who we are as humans. Soon, not only will everyone on the planet be connected digitally, but they can be raised out of poverty through digital inclusion which is a low-cost way of reaching everybody—who was unreachable before—through the network and through the digital platform. So says Fintech commentator and best-selling author Chris Skinner in our latest Digital Masters podcast.

16 MINOCT 4
Comments
Rise of the Digital Human

Appian and Bits in Glass, Working Together to Improve Patient Outcomes

We’re embarking on a new age within healthcare and technology. The trend of siloed systems is fading away so that systems can work together through interoperability to help ease how healthcare providers work with their patients. Appian’s low-code platform helps make this interoperability easier. Take a listen to the latest episode of the Appian Talks podcast to hear how we’re working hand-in-hand with Appian partner Bits In Glass to bring solutions to both healthcare provider, and payer, organizations. Through this partnership we are helping to ensure appropriate levels of care are being administered throughout the care continuum in the most cost-effective manner possible to make sure patients and members are achieving their desired outcomes.Other topics include:● Home Health Automation● HL7● FHIR

18 MINAPR 10
Comments
Appian and Bits in Glass, Working Together to Improve Patient Outcomes

Practical Applications of AI for Today’s Organization

With all the hype and misunderstanding around what artificial intelligence (AI) can do for your business today, it can be difficult to determine the real value of AI in today’s organization. Listen in to better understand the 4 levels of intelligent process automation, how to leverage AI and recommendations on how to combine this with other automation technologies like RPA, Digital Process Automation, Predictive Analytics, etc. to solve business challenges in a holistic way.We are joined by two special guests, both listed as top AI Twitter influencers to follow. Kathleen Walch and Ron Schmelzer, Managing Partners, Principal Analysts and founders at Cognilytica, an AI and Machine Learning focused analyst and advisory firm producing adoption-focused research on application, use cases & market intelligence on cognitive technologies.Further explore why a wider ‘Intelligent Automation’ initiative is important: https://www.appian.com/platform/intelligent-automation/

32 MIN2018 NOV 30
Comments
Practical Applications of AI for Today’s Organization

Introduction to Intelligent Automation - A Strategy Based on RPA, BPM and AI Technologies

During this expert panel discussion, our featured speakers aim to build awareness and interest in ‘intelligent automation’ – a strategy based on a combination of robotic process automation (RPA), business process management (BPM) and artificial intelligence (AI) technologies – within mainstream organizations. This panel features Neil Ward-Dutton, Research Director at MWD Advisors, Todd Lohr, Principal, Technology Enablement & Automation at KPMG, Anne McClelland, Vice President, Global Technology Partnerships at Blue Prism and finally Malcolm Ross, Vice President, Product Marketing at Appian.Learn more about getting the most out of intelligent automation and how organizations can start to understand its relevance and potential value to their businesses. Listeners will also learn: ● How we got to this point with intelligent automation, why such an excitement now● What kinds of value are organizations looking to get with intelligent automation● What challenges are organizations ...

35 MIN2018 SEP 4
Comments
Introduction to Intelligent Automation - A Strategy Based on RPA, BPM and AI Technologies

Next Generation Provider Network Management

Healthcare organizations are focusing on ways to increase interoperability, improve communication, and streamline operations in order to deliver the best possible care at the best price for members. Provider network and data management has always been an important piece of health plan operations. In recent years, health plans have been re-imagining their provider relationships as a strategic way to improve their care delivery and member outcomes.In this podcast, Cate McConnell, Industry Leader, Healthcare Payers at Appian is joined by industry experts Todd Ellis, Principal, and Ash Shehata, Principal, US Healthcare Payer Lead for Advisory and Global Center of Excellence at KPMG, to discuss specific strategies around provider network management, challenges and opportunities for your health plan.Topics also include: ● Treating provider networks as a customer base● Managing the chaos around critical payer-provider functions● The importance of continuous process management

30 MIN2018 AUG 29
Comments
Next Generation Provider Network Management

Cybersecurity in the Cloud: Safer Than You Think

The EXPLOSION of cloud computing has connected more people than anyone ever imagined. But the massive numbers of companies migrating to the cloud has also amplified the urgency of data security and regulatory compliance as well.In this thought-provoking podcast, Malcolm Ross sits down with Appian Chief Information Security Officer, Omesh Agam to take a fresh look at how to keep your data, applications and infrastructure secure in the cloud. Check out the conversation and learn:● How to choose a cloud partner you can trust● The latest mega trends in cloud adoption● The top security management frameworks and standards● The importance of audits and compliance in the cloud● General Data Protection Regulation and why you should care about it

22 MIN2018 MAY 2
Comments
Cybersecurity in the Cloud: Safer Than You Think

The Continuing Transformation Journey in Financial Services

Digital transformation is not one-size-fits-all. There are no technology vendors selling a Digital-Transformation-as-a-Service solution. So, how can financial institutions implement a successful digital transformation strategy that delivers on strategy, increases operational efficiencies, reduces operating risks, and fosters higher levels of interaction and integration? This type of success requires an organizational culture that fosters a focus on customer centricity and a dedication to breaking down the silos that traditionally exist between business and IT. Without that cultural shift, digital transformation efforts can flounder.Listen in as Appian invites Julien Courbe, Financial Services Advisory Leader at PricewaterhouseCoopers (PwC), and Michael Heffner, Vice President at Appian, covering Global Banking, Capital Markets, and Insurance, for an opportunity to discuss the challenges and responses they are seeing as financial institutions move forward on the digital transformatio...

20 MIN2018 APR 3
Comments
The Continuing Transformation Journey in Financial Services

How Automotive Leaders are Embracing Digital Transformation

Innovation and disruption are not new concepts to the automotive industry. Technology driven trends are predicted to have a major impact on the future of designing, manufacturing, selling, servicing, and using vehicles. In this digital age where consumers expect high connectivity, vehicles are becoming more like computers, and change happens rapidly, identifying ways to adopt digital transformation is a strategic priority for automotive leaders. Appian invited Jeffrey Hojlo, Program Director, Product Innovation at IDC, and Jo Seidel, Automotive Industry Expert at Appian, to speak on an episode of the AppianTalks podcast series about how the automotive industry is embracing digital transformation. Listen to the conversation as they touch on digitalization–and how the power of a low-code application platform enables automotive leaders to overcome business challenges faster.

26 MIN2018 MAR 7
Comments
How Automotive Leaders are Embracing Digital Transformation

Why Contact Center Operators Need to Take Advantage of Intelligent Automation

Call center agents are the frontlines of the contact center. They must be able to seamlessly navigate multiple communication channels—in real-time—across the customer journey. This is where a core suite of seamless, multi-channel technology integrations, including automated business processes, unified data, and intelligent software robots, can empower agents by providing context to customer interactions via a comprehensive customer record.Intelligent automation has the power to bridge communication channels and back-end systems across the enterprise, to deliver a single view of the customer. Built on a case management approach, combining AI and automation capabilities can enrich case logic by providing recommendations for better, faster problem resolution. Additionally, this convergence of technologies can also help contact center operators maintain comprehensive communication histories across every channel, and ultimately empower agents to consistently meet customer expectations....

11 MIN2018 FEB 14
Comments
Why Contact Center Operators Need to Take Advantage of Intelligent Automation

Digital Transformation - Innovating the Heart of Your Business

Digital Transformation seems to be the latest buzzword, but is it just another word created by industry titans to drive business, or does it actually mean something and can it provide value?According to a Forrester senior analyst, this move towards digital is the key to survival, “It is no longer possible to ignore the shackles of legacy; firms must digitize the heart of their business, driving agility and flexibility to the core, and 2018 is the year when that process starts wholesale.”But how do we actually drive towards a digital future? How do we “digitize the heart” of our businesses.To be able to adopt new technologies in a meaningful way requires two things: being able to connect to them and fold them into standard business processes. Listen to this podcast to hear Brian Mill, VP at Mulesoft join Appian’s VP of Product, Malcolm Ross and VP of Product Solutions, Medhat Galal, to discuss what digital transformation means, why it matters, and how organizations can tie these...

21 MIN2017 DEC 20
Comments
Digital Transformation - Innovating the Heart of Your Business
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