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Lifeguard IT

Lakeside Software

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Lifeguard IT

Lifeguard IT

Lakeside Software

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End-user computing news, interviews, and project advice. Diving deep into topics like Windows 10 migration and monitoring, VDI, digital workplace, desktop transformation, IT asset management, AIOps, and beyond. From Lakeside Software, makers of SysTrack, a digital experience monitoring platform.

Latest Episodes

What's New with WVD?

We're back! Ben Murphy joins for a pre-Ignite 2019 interview to talk about what's new with Windows Virtual Desktop and the Lakeside partnership. Going to Ignite? Catch Ben's session on WVD in the Hub:https://myignite.techcommunity.microsoft.com/sessions/83770?source=sessions Website:https://www.lakesidesoftware.com/ Twitter:https://twitter.com/lakesidesoft LinkedIn:https://www.linkedin.com/company/lakeside-software/

-1 s2019 OCT 25
Comments
What's New with WVD?

Citrix Synergy 2019 | Interview with Kyle Davies, Distinguished Architect at CDW

Learn how to make the most of your Citrix Synergy experience with this preshow podcast. Kyle Davies, Distinguished Architect at CDW, Citrix Technology Advocate, and creator of Mr. Tech Talk joins us to share his tips on building your schedule, networking, and navigating the show. We also talk about the sessions Kyle will be hosting as well as hot Citrix news and best practices for monitoring Citrix solutions. Don’t forget to stop by the Lakeside booth to say hi and enter to win a Star Wars drone! Time stamps: Intro and WVD 0-6:09; Synergy prep 6:10-18:04; Citrix cloud 18:05-22:14; Citrix breach and SaaS adoption 22:15-31:24; Becoming a CTA 31:25-35:26; Best practices for Citrix monitoring 35:27-52:04; Kyle’s plans for Mr. Tech Talk and outro 52:05-59:17 You can find Kyle at www.mrtechtalk.com and @kdavies1988 on Twitter Questions? @Lakesidesoft on Twitter or drop us a line at lifeguardIT@lakesidesoftware.com Thanks for listening!

-1 s2019 MAY 16
Comments
Citrix Synergy 2019 | Interview with Kyle Davies, Distinguished Architect at CDW

The ABCs of WVD

Learn to speak fluent WVD in under 26 minutes. What’s all this WVD hubbub about? Microsoft’s Windows Virtual Desktop (WVD) offering is officially in preview and is set to launch during the second half of 2019. If you’re behind on your WVD news, entirely new to the subject, or just wanting a refresher, we’ve got you covered in this comprehensive, back-to-basics episode. We also explain Lakeside’s free WVD assessment offering and how to determine which workloads are a good fit for virtual desktops as well as Windows 10 multi-user mode. Time stamps: Intro 0-1:55; What is WVD? 1:56-7:00; Who is WVD right for? 7:00-12:27; Citrix and Samsung partnerships 12:28-14:53; Getting started with the WVD preview 14:54-18:07; Lakeside’s WVD assessment 18:08-25:33 WVD preview: https://azure.microsoft.com/en-us/services/virtual-desktop/ WVD set up: https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Getting-started-with-Windows-Virtual-Desktop/ba-p/391054 Free WVD assessment: https://www.lakesidesoftware.com/assessments/wvd Overview of the Lakeside and Microsoft partnership: https://www.lakesidesoftware.com/blog/windows-virtual-desktop-public-preview-free-tool-determine-if-wvd-right-you Citrix Managed Desktop preview: https://podio.com/webforms/21439703/1489365 Azure pricing: https://azure.microsoft.com/en-us/pricing/reserved-vm-instances/; https://azure.microsoft.com/en-gb/pricing/details/virtual-desktop/ Questions? @Lakesidesoft on Twitter or drop us a line at lifeguardIT@lakesidesoftware.com

-1 s2019 APR 5
Comments
The ABCs of WVD

Women in IT International Women's Day Panel

"Think Equal, Build Smart, Innovate for Change" is the theme of this year's International Women's Day. While discussions of why women comprise just 20-30% of the tech workforce are nothing new,as technology continuesto exert more influence over ourlives,there is a growing urgency to bring more diverse voices into its creation. As Phumzile Mlambo-Ngcuka, Executive Director of UN Women, puts it, "Innovation and technology reflect their designers and makers." This episode features Enit Nichani, VP of Marketing at IGEL andJan Mach, Sr. Technology Consultant at Lakeside. It is hosted by Heather Bicknell, Product Marketing Manager at Lakeside and Patricia Diaz, Head of Product Marketing at Lakeside. We discuss how we arrived in the tech field and why we've stayed as well as our perspectives on why the number of women in IT is so low and what needs to change. More on IGEL:https://www.igel.com/ More on Lakeside Software:https://www.lakesidesoftware.com/ Twitter: @IGEL_Technology, @Lakesidesoft UN International Women's Day statement:http://www.unwomen.org/en/news/stories/2019/3/statement-ed-phumzile-international-womens-day-2019 The Pixar short that tackles office 'bro' culture:http://www.bbc.com/capital/story/20190221-the-pixar-short-that-tackles-office-bro-culture Women in technology statistics:https://smallbiztrends.com/2018/03/women-in-technology-statistics.html Women and minorities in tech by the numbers: https://www.wired.com/story/computer-science-graduates-diversity/ We're hiring:https://www.lakesidesoftware.com/careers

-1 s2019 MAR 8
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Women in IT International Women's Day Panel

Digital Experience Monitoring with SysTrack | Interview with Ryan Purvis, CIO at HiLo

Digital experience monitoring solutions empower IT with data and analytics to understandthe intersection between end users and technology. With this knowledge, IT can actto better align technology to user need,solve problems proactively,quantify the business value of new technology investments,addressthe root cause of performance issues,and boost end-user experience. In this episode, we interview Ryan Purvis, CIO of HiLo Maritime Risk Management about how he's used and found value in SysTrack as a digital experience monitoring tool. You can get in touch with Ryan onTwitter:https://twitter.com/ryanpurvisor LinkedIn:https://www.linkedin.com/in/ryanpurvis/ Follow Lakeside:https://twitter.com/lakesidesoft Subscribe to our blog:https://www.lakesidesoftware.com/blog Send us your questions! Ask us about IT, tech news, our show, or anything you want. Email us atLifeguardIT@lakesidesoftware.com. Send us the IT conundrums that have been keeping you up at night—we'd love to help. If you enjoy...

-1 s2019 FEB 28
Comments
Digital Experience Monitoring with SysTrack | Interview with Ryan Purvis, CIO at HiLo

Future of Work Trends

What's next for workplace AI, messaging apps, remote work, and Windowsmanagement? How will Gen Z entering the workforce change expectations forIT? In this episode, Heather and Lindadiscuss trends shaping the future of work in 2019. You can read the predictions Heather wrote for VMblog here: "From AI to Gen Z: Five Predictions on the Future of Work in 2019"http://vmblog.com/archive/2019/01/17/lakeside-software-2019-predictions-from-ai-to-gen-z-five-predictions-on-the-future-of-work.aspx#.XF3MclxKhaQ *** Hey you! Send us your questions! We will be featuring listeners’ questions in an upcoming episode. Ask us about IT, tech news, our show, or anything you want. Email us atLifeguardIT@lakesidesoftware.com. Send us the IT conundrums that have been keeping you up at night—we'd love to help. If you enjoyed this episode, don’t forget to subscribe and leave a review. We appreciate your feedback. Stay in touch on Twitter @lakesidesoft,@Heather_Bick, @LindaTsao94 Thanks for listening!

-1 s2019 FEB 9
Comments
Future of Work Trends

We’re Hiring! | Interview with VP of Engineering, Ed Wegryn | Working for Lakeside Software

In this episode, we ask EdWegryn, our VP of Engineering, six of the most common questions he gets from job applicants. We cover company culture, what it’s like to developSysTrack, what qualities Ed looks for when hiring software engineers, and more. Are you or someone youknow looking for a new opportunity in software engineering? Lakeside Software is seeking creative and self-driven engineers to join our growing R&D team in Ann Arbor, Michigan. Learn more about this opportunity on our blog: https://www.lakesidesoftware.com/blog/engineering-lakeside-software-jobs-ann-arbor https://www.lakesidesoftware.com/blog/spotlight-what-new-start-says-about-working-lakeside Find our current listings here:https://www.lakesidesoftware.com/careers *** Hey You! Send us your questions! We will be featuring listeners’ questions in an upcoming episode. Ask us about IT, tech news, our show, or anything you want. Email us atLifeguardIT@lakesidesoftware.com. Send us the IT conundrums that have been keep...

-1 s2019 JAN 24
Comments
We’re Hiring! | Interview with VP of Engineering, Ed Wegryn | Working for Lakeside Software

2018 IT News Roundup

As 2018 comes to a close, we're reflecting on some of the biggest end-user computingand tech stories of the year. Ben Murphy, Director of Applied Engineering at Lakeside, joins us todiscuss the ongoing saga of the Meltdown and Spectre exploits,shifting global sentiment around data privacy, the new Microsoft, industry trends, and more. References Meltdown/Spectre:https://www.lakesidesoftware.com/blog/intel-chip-flaw-using-digital-experience-monitoring-assess-meltdown-and-spectre-patch Meltdown/Spectre testing:https://www.lakesidesoftware.com/blog/research-performance-impact-meltdown-and-spectre-patches-terminal-server-%E2%80%94-and-association Citrix rebrands:https://www.theregister.co.uk/2018/01/19/citrix_new_strategy_and_rebrand/ Microsoft's changes to Windows:https://www.theverge.com/2018/3/30/17179328/microsoft-windows-reorganization-future-2018 GitHub acquisition:https://news.microsoft.com/2018/06/04/microsoft-to-acquire-github-for-7-5-billion/ FSLogix acquisition:https://techcr...

-1 s2018 DEC 8
Comments
2018 IT News Roundup

To Self-Service or Not to Self-Service? Ugh, Not This Question Again!

People frequently use self-service for consumer tech—why should it be any different under corporate IT? Repeat, low-level incidents like password resets and printer woes cause daily frustration for end users and help desk staff. These friction points sap productivity on both sides, which is why organizations have implemented various strategies to move the point of resolution closer to the end user. But before we can realize the benefits of IT self-service, we must ensure that it’s implemented in a way that’s valuable and friendly to the end user. Afterall, self-service only works if someone uses it! In this episode of Lifeguard IT, we discuss the components of effective IT self-service(including planning, design, and communication) with a focus on improving end-user experience. Later, we talk about our favorite tech gift options for this holiday season. Learn more: https://www.lakesidesoftware.com/blog/proactive-it-support-strategies-level-0-support-right-you *** Hey You! Send us...

-1 s2018 NOV 27
Comments
To Self-Service or Not to Self-Service? Ugh, Not This Question Again!

Satya Take the Wheel | Microsoft's Moves to Ease Windows 10 Migration

As large organizations ramp up their Windows 7 to 10 migrations, Microsoft has started rolling out new options for tackling common migration roadblocks. In this episode, we cover what some of those new options are, including Windows Virtual Desktop (WVD). We also discuss some of the popular reasons why IT pros have been hesitant to upgrade and offer our perspective on how to make migration easier. Ben Murphy, Director of Applied Engineering at Lakeside, joins us for the discussion. You can read his take on WVD on the Lakeside blog: https://www.lakesidesoftware.com/blog/lakeside-software-partners-microsoft-windows-virtual-desktop-azure-what-means-you Links https://www.lakesidesoftware.com/blog/windows-7-windows-10-migration-who%E2%80%99s-migrated-and-what%E2%80%99s-holding-businesses-back https://arstechnica.com/gadgets/2018/10/half-of-enterprise-machines-run-windows-10-as-windows-7s-end-of-life-looms/ https://arstechnica.com/information-technology/2018/11/intel-cpus-fall-to-new-hype...

-1 s2018 NOV 10
Comments
Satya Take the Wheel | Microsoft's Moves to Ease Windows 10 Migration

Latest Episodes

What's New with WVD?

We're back! Ben Murphy joins for a pre-Ignite 2019 interview to talk about what's new with Windows Virtual Desktop and the Lakeside partnership. Going to Ignite? Catch Ben's session on WVD in the Hub:https://myignite.techcommunity.microsoft.com/sessions/83770?source=sessions Website:https://www.lakesidesoftware.com/ Twitter:https://twitter.com/lakesidesoft LinkedIn:https://www.linkedin.com/company/lakeside-software/

-1 s2019 OCT 25
Comments
What's New with WVD?

Citrix Synergy 2019 | Interview with Kyle Davies, Distinguished Architect at CDW

Learn how to make the most of your Citrix Synergy experience with this preshow podcast. Kyle Davies, Distinguished Architect at CDW, Citrix Technology Advocate, and creator of Mr. Tech Talk joins us to share his tips on building your schedule, networking, and navigating the show. We also talk about the sessions Kyle will be hosting as well as hot Citrix news and best practices for monitoring Citrix solutions. Don’t forget to stop by the Lakeside booth to say hi and enter to win a Star Wars drone! Time stamps: Intro and WVD 0-6:09; Synergy prep 6:10-18:04; Citrix cloud 18:05-22:14; Citrix breach and SaaS adoption 22:15-31:24; Becoming a CTA 31:25-35:26; Best practices for Citrix monitoring 35:27-52:04; Kyle’s plans for Mr. Tech Talk and outro 52:05-59:17 You can find Kyle at www.mrtechtalk.com and @kdavies1988 on Twitter Questions? @Lakesidesoft on Twitter or drop us a line at lifeguardIT@lakesidesoftware.com Thanks for listening!

-1 s2019 MAY 16
Comments
Citrix Synergy 2019 | Interview with Kyle Davies, Distinguished Architect at CDW

The ABCs of WVD

Learn to speak fluent WVD in under 26 minutes. What’s all this WVD hubbub about? Microsoft’s Windows Virtual Desktop (WVD) offering is officially in preview and is set to launch during the second half of 2019. If you’re behind on your WVD news, entirely new to the subject, or just wanting a refresher, we’ve got you covered in this comprehensive, back-to-basics episode. We also explain Lakeside’s free WVD assessment offering and how to determine which workloads are a good fit for virtual desktops as well as Windows 10 multi-user mode. Time stamps: Intro 0-1:55; What is WVD? 1:56-7:00; Who is WVD right for? 7:00-12:27; Citrix and Samsung partnerships 12:28-14:53; Getting started with the WVD preview 14:54-18:07; Lakeside’s WVD assessment 18:08-25:33 WVD preview: https://azure.microsoft.com/en-us/services/virtual-desktop/ WVD set up: https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Getting-started-with-Windows-Virtual-Desktop/ba-p/391054 Free WVD assessment: https://www.lakesidesoftware.com/assessments/wvd Overview of the Lakeside and Microsoft partnership: https://www.lakesidesoftware.com/blog/windows-virtual-desktop-public-preview-free-tool-determine-if-wvd-right-you Citrix Managed Desktop preview: https://podio.com/webforms/21439703/1489365 Azure pricing: https://azure.microsoft.com/en-us/pricing/reserved-vm-instances/; https://azure.microsoft.com/en-gb/pricing/details/virtual-desktop/ Questions? @Lakesidesoft on Twitter or drop us a line at lifeguardIT@lakesidesoftware.com

-1 s2019 APR 5
Comments
The ABCs of WVD

Women in IT International Women's Day Panel

"Think Equal, Build Smart, Innovate for Change" is the theme of this year's International Women's Day. While discussions of why women comprise just 20-30% of the tech workforce are nothing new,as technology continuesto exert more influence over ourlives,there is a growing urgency to bring more diverse voices into its creation. As Phumzile Mlambo-Ngcuka, Executive Director of UN Women, puts it, "Innovation and technology reflect their designers and makers." This episode features Enit Nichani, VP of Marketing at IGEL andJan Mach, Sr. Technology Consultant at Lakeside. It is hosted by Heather Bicknell, Product Marketing Manager at Lakeside and Patricia Diaz, Head of Product Marketing at Lakeside. We discuss how we arrived in the tech field and why we've stayed as well as our perspectives on why the number of women in IT is so low and what needs to change. More on IGEL:https://www.igel.com/ More on Lakeside Software:https://www.lakesidesoftware.com/ Twitter: @IGEL_Technology, @Lakesidesoft UN International Women's Day statement:http://www.unwomen.org/en/news/stories/2019/3/statement-ed-phumzile-international-womens-day-2019 The Pixar short that tackles office 'bro' culture:http://www.bbc.com/capital/story/20190221-the-pixar-short-that-tackles-office-bro-culture Women in technology statistics:https://smallbiztrends.com/2018/03/women-in-technology-statistics.html Women and minorities in tech by the numbers: https://www.wired.com/story/computer-science-graduates-diversity/ We're hiring:https://www.lakesidesoftware.com/careers

-1 s2019 MAR 8
Comments
Women in IT International Women's Day Panel

Digital Experience Monitoring with SysTrack | Interview with Ryan Purvis, CIO at HiLo

Digital experience monitoring solutions empower IT with data and analytics to understandthe intersection between end users and technology. With this knowledge, IT can actto better align technology to user need,solve problems proactively,quantify the business value of new technology investments,addressthe root cause of performance issues,and boost end-user experience. In this episode, we interview Ryan Purvis, CIO of HiLo Maritime Risk Management about how he's used and found value in SysTrack as a digital experience monitoring tool. You can get in touch with Ryan onTwitter:https://twitter.com/ryanpurvisor LinkedIn:https://www.linkedin.com/in/ryanpurvis/ Follow Lakeside:https://twitter.com/lakesidesoft Subscribe to our blog:https://www.lakesidesoftware.com/blog Send us your questions! Ask us about IT, tech news, our show, or anything you want. Email us atLifeguardIT@lakesidesoftware.com. Send us the IT conundrums that have been keeping you up at night—we'd love to help. If you enjoy...

-1 s2019 FEB 28
Comments
Digital Experience Monitoring with SysTrack | Interview with Ryan Purvis, CIO at HiLo

Future of Work Trends

What's next for workplace AI, messaging apps, remote work, and Windowsmanagement? How will Gen Z entering the workforce change expectations forIT? In this episode, Heather and Lindadiscuss trends shaping the future of work in 2019. You can read the predictions Heather wrote for VMblog here: "From AI to Gen Z: Five Predictions on the Future of Work in 2019"http://vmblog.com/archive/2019/01/17/lakeside-software-2019-predictions-from-ai-to-gen-z-five-predictions-on-the-future-of-work.aspx#.XF3MclxKhaQ *** Hey you! Send us your questions! We will be featuring listeners’ questions in an upcoming episode. Ask us about IT, tech news, our show, or anything you want. Email us atLifeguardIT@lakesidesoftware.com. Send us the IT conundrums that have been keeping you up at night—we'd love to help. If you enjoyed this episode, don’t forget to subscribe and leave a review. We appreciate your feedback. Stay in touch on Twitter @lakesidesoft,@Heather_Bick, @LindaTsao94 Thanks for listening!

-1 s2019 FEB 9
Comments
Future of Work Trends

We’re Hiring! | Interview with VP of Engineering, Ed Wegryn | Working for Lakeside Software

In this episode, we ask EdWegryn, our VP of Engineering, six of the most common questions he gets from job applicants. We cover company culture, what it’s like to developSysTrack, what qualities Ed looks for when hiring software engineers, and more. Are you or someone youknow looking for a new opportunity in software engineering? Lakeside Software is seeking creative and self-driven engineers to join our growing R&D team in Ann Arbor, Michigan. Learn more about this opportunity on our blog: https://www.lakesidesoftware.com/blog/engineering-lakeside-software-jobs-ann-arbor https://www.lakesidesoftware.com/blog/spotlight-what-new-start-says-about-working-lakeside Find our current listings here:https://www.lakesidesoftware.com/careers *** Hey You! Send us your questions! We will be featuring listeners’ questions in an upcoming episode. Ask us about IT, tech news, our show, or anything you want. Email us atLifeguardIT@lakesidesoftware.com. Send us the IT conundrums that have been keep...

-1 s2019 JAN 24
Comments
We’re Hiring! | Interview with VP of Engineering, Ed Wegryn | Working for Lakeside Software

2018 IT News Roundup

As 2018 comes to a close, we're reflecting on some of the biggest end-user computingand tech stories of the year. Ben Murphy, Director of Applied Engineering at Lakeside, joins us todiscuss the ongoing saga of the Meltdown and Spectre exploits,shifting global sentiment around data privacy, the new Microsoft, industry trends, and more. References Meltdown/Spectre:https://www.lakesidesoftware.com/blog/intel-chip-flaw-using-digital-experience-monitoring-assess-meltdown-and-spectre-patch Meltdown/Spectre testing:https://www.lakesidesoftware.com/blog/research-performance-impact-meltdown-and-spectre-patches-terminal-server-%E2%80%94-and-association Citrix rebrands:https://www.theregister.co.uk/2018/01/19/citrix_new_strategy_and_rebrand/ Microsoft's changes to Windows:https://www.theverge.com/2018/3/30/17179328/microsoft-windows-reorganization-future-2018 GitHub acquisition:https://news.microsoft.com/2018/06/04/microsoft-to-acquire-github-for-7-5-billion/ FSLogix acquisition:https://techcr...

-1 s2018 DEC 8
Comments
2018 IT News Roundup

To Self-Service or Not to Self-Service? Ugh, Not This Question Again!

People frequently use self-service for consumer tech—why should it be any different under corporate IT? Repeat, low-level incidents like password resets and printer woes cause daily frustration for end users and help desk staff. These friction points sap productivity on both sides, which is why organizations have implemented various strategies to move the point of resolution closer to the end user. But before we can realize the benefits of IT self-service, we must ensure that it’s implemented in a way that’s valuable and friendly to the end user. Afterall, self-service only works if someone uses it! In this episode of Lifeguard IT, we discuss the components of effective IT self-service(including planning, design, and communication) with a focus on improving end-user experience. Later, we talk about our favorite tech gift options for this holiday season. Learn more: https://www.lakesidesoftware.com/blog/proactive-it-support-strategies-level-0-support-right-you *** Hey You! Send us...

-1 s2018 NOV 27
Comments
To Self-Service or Not to Self-Service? Ugh, Not This Question Again!

Satya Take the Wheel | Microsoft's Moves to Ease Windows 10 Migration

As large organizations ramp up their Windows 7 to 10 migrations, Microsoft has started rolling out new options for tackling common migration roadblocks. In this episode, we cover what some of those new options are, including Windows Virtual Desktop (WVD). We also discuss some of the popular reasons why IT pros have been hesitant to upgrade and offer our perspective on how to make migration easier. Ben Murphy, Director of Applied Engineering at Lakeside, joins us for the discussion. You can read his take on WVD on the Lakeside blog: https://www.lakesidesoftware.com/blog/lakeside-software-partners-microsoft-windows-virtual-desktop-azure-what-means-you Links https://www.lakesidesoftware.com/blog/windows-7-windows-10-migration-who%E2%80%99s-migrated-and-what%E2%80%99s-holding-businesses-back https://arstechnica.com/gadgets/2018/10/half-of-enterprise-machines-run-windows-10-as-windows-7s-end-of-life-looms/ https://arstechnica.com/information-technology/2018/11/intel-cpus-fall-to-new-hype...

-1 s2018 NOV 10
Comments
Satya Take the Wheel | Microsoft's Moves to Ease Windows 10 Migration
hmly
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