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Experience This!

Joey Coleman and Dan Gingiss

3
Followers
6
Plays
Experience This!

Experience This!

Joey Coleman and Dan Gingiss

3
Followers
6
Plays
OVERVIEWEPISODESYOU MAY ALSO LIKE

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About Us

Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience! Find show notes and more goodies at http://www.experiencethisshow.com396264

Latest Episodes

EP102: Cabos, Cameos, and Canadian!

Learn about infusing remarkable into your common interactions, switching the default mode to something legendary, and gaining attention with an international perspective. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

40 MIN1 w ago
Comments
EP102: Cabos, Cameos, and Canadian!

EP101: Curation, Creation, and Contention!

Learn about what the past decade can teach us about the next decade, how a bespoke publisher creates raving fans, and how the future of personal information is going to get even more messy. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

32 MIN2 w ago
Comments
EP101: Curation, Creation, and Contention!

EP100: The Best of the Best from 100 Episodes!

Learn about some of our favorite customer experience stories and celebrate our 100th episode with our “Best of the Best” show. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

33 MIN3 w ago
Comments
EP100: The Best of the Best from 100 Episodes!

EP099: Training, Explaining, and Draining!

Learn about a memorable employee onboarding experience, insurance for your pizza, and the cost of poor customer experience. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

32 MINAPR 28
Comments
EP099: Training, Explaining, and Draining!

EP098: Composting, Selecting, and Hydrating!

Learn about mobile phone cases you can bury in your garden, special privileges for those that make green choices, and the shifting expectations of thirsty customers. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

37 MINAPR 21
Comments
EP098: Composting, Selecting, and Hydrating!

EP097: Servicing, Calling and Relaxing!

Learn about about Amazon’s approach to customer service, a nefarious attempt to silence customers, and the unique challenges of replacing a mattress you don’t want. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

26 MINAPR 14
Comments
EP097: Servicing, Calling and Relaxing!

EP096: City Planning, Flame Fanning, and Palm Scanning!

Learn about the connected community of the future, the response to the robot invasion, and paying for anything with one hand behind your back. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

28 MINAPR 7
Comments
EP096: City Planning, Flame Fanning, and Palm Scanning!

EP095: Sleeping, Renting, and Driving!

Learn about one company's efforts to make large returns painless and simple, five ways to disrupt a common travel experience, and what we love and can't stand about the rental car industry! Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

32 MINMAR 31
Comments
EP095: Sleeping, Renting, and Driving!

EP094: SPECIAL EPISODE - The COVID-19 Experience

Learn about how businesses are successfully navigating the COVID-19 crisis by prioritizing customers, employees, and suppliers. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

62 MINMAR 24
Comments
EP094: SPECIAL EPISODE - The COVID-19 Experience

EP093: Cezanne, Sand, and Systems!

Learn how one organization is engaging a new audience with an Instagram artist, how a series of interactive encounters can create an unforgettable experience, and how creating a process of systems can actually lead to organizational efficiency and ultimately more freedom. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

33 MINMAR 17
Comments
EP093: Cezanne, Sand, and Systems!

Latest Episodes

EP102: Cabos, Cameos, and Canadian!

Learn about infusing remarkable into your common interactions, switching the default mode to something legendary, and gaining attention with an international perspective. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

40 MIN1 w ago
Comments
EP102: Cabos, Cameos, and Canadian!

EP101: Curation, Creation, and Contention!

Learn about what the past decade can teach us about the next decade, how a bespoke publisher creates raving fans, and how the future of personal information is going to get even more messy. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

32 MIN2 w ago
Comments
EP101: Curation, Creation, and Contention!

EP100: The Best of the Best from 100 Episodes!

Learn about some of our favorite customer experience stories and celebrate our 100th episode with our “Best of the Best” show. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

33 MIN3 w ago
Comments
EP100: The Best of the Best from 100 Episodes!

EP099: Training, Explaining, and Draining!

Learn about a memorable employee onboarding experience, insurance for your pizza, and the cost of poor customer experience. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

32 MINAPR 28
Comments
EP099: Training, Explaining, and Draining!

EP098: Composting, Selecting, and Hydrating!

Learn about mobile phone cases you can bury in your garden, special privileges for those that make green choices, and the shifting expectations of thirsty customers. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

37 MINAPR 21
Comments
EP098: Composting, Selecting, and Hydrating!

EP097: Servicing, Calling and Relaxing!

Learn about about Amazon’s approach to customer service, a nefarious attempt to silence customers, and the unique challenges of replacing a mattress you don’t want. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

26 MINAPR 14
Comments
EP097: Servicing, Calling and Relaxing!

EP096: City Planning, Flame Fanning, and Palm Scanning!

Learn about the connected community of the future, the response to the robot invasion, and paying for anything with one hand behind your back. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

28 MINAPR 7
Comments
EP096: City Planning, Flame Fanning, and Palm Scanning!

EP095: Sleeping, Renting, and Driving!

Learn about one company's efforts to make large returns painless and simple, five ways to disrupt a common travel experience, and what we love and can't stand about the rental car industry! Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

32 MINMAR 31
Comments
EP095: Sleeping, Renting, and Driving!

EP094: SPECIAL EPISODE - The COVID-19 Experience

Learn about how businesses are successfully navigating the COVID-19 crisis by prioritizing customers, employees, and suppliers. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

62 MINMAR 24
Comments
EP094: SPECIAL EPISODE - The COVID-19 Experience

EP093: Cezanne, Sand, and Systems!

Learn how one organization is engaging a new audience with an Instagram artist, how a series of interactive encounters can create an unforgettable experience, and how creating a process of systems can actually lead to organizational efficiency and ultimately more freedom. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

33 MINMAR 17
Comments
EP093: Cezanne, Sand, and Systems!
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