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Inside Workers' Comp

Inside Workers' Comp

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Inside Workers' Comp

Inside Workers' Comp

Inside Workers' Comp

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About Us

Genex Services is sharing valuable insights through our new multimedia series: Inside Workers’ Comp. Hear what workers’ comp experts are saying about the challenges the industry faces and new approaches for meeting these objectives.

Latest Episodes

Is Your Workplace Safe2Work?

As employers are looking for efficient ways to keep work environments safe from COVID-19, Optis has developed Safe2Work, an app-enabled, web-based health screening program designed to help stop the spread of workplace illness. In today’s Inside Workers’ Comp, we talk with Bryan Stonecipher, president of Optis, and Jacob Sipko, vice president, at Genex Services, about how this program works.

14 minSEP 3
Comments
Is Your Workplace Safe2Work?

Using Risk Prediction Technology To Move Claims Forward

Technology is playing a larger role in helping comp claims progress. In today’s Inside Workers’ Comp, Bobbie Doyle, director of utilization management at Genex, explains the ins and outs of a program designed to do just that. It’s called Referral Expert.

11 minJUL 23
Comments
Using Risk Prediction Technology To Move Claims Forward

How QA Can Make Or Break Your IME

The independent medical exam (IME) is a valuable tool to move claims forward, unless your IME provider doesn’t have a strong quality assurance (QA) process. Even the slightest error can make a big difference in determining whether your report is considered valid. In today’s Inside Workers’ Comp, Donna Bradshaw, vice president of IME services at Genex, explains how to determine if your IME provider’s QA process is up to snuff.

8 minJUL 6
Comments
How QA Can Make Or Break Your IME

Field Strategies For Success During COVID

It’s been two months since the World Health Organization declared COVID-19 a pandemic. Our world has changed in many ways since then, but one thing that hasn’t is Genex field case managers’ commitment to move claims forward. In today’s Inside Workers’ Comp, we talk to Tim Howard, Senior Vice President of field case management, to discuss how his team is operating under restrictions and how he sees the process evolving as states start to open up.

9 minMAY 23
Comments
Field Strategies For Success During COVID

Work Comp Guidelines For COVID - 19

In today’s Inside Workers’ Comp, Leanne Bronold, clinical guidelines manager at Genex Services, informs us of her team’s development of such an important guidance tool.

13 minMAY 13
Comments
Work Comp Guidelines For COVID - 19

From Homeless To Hope

Today, we think about the nurse case managers on the front lines, helping employees recover from injury and illness. Their determination to provide exceptional care goes beyond the physical injury and extends to improving the whole person. In one case, even with her state on lockdown due to coronavirus, Genex case manager Becky Almskog, RN, BSN, CCM, of Colorado faced a life-or-death dilemma — how to keep a homeless, at-risk injured employee off the streets and on the road to recovery.

16 minAPR 7
Comments
From Homeless To Hope

IME Data In A Dash

In today’s world, payers need complete transparency into their IME program, from big picture to claims-level data. But how do you make that information easily digestible and current so it provides a true comprehensive view into IME program data? For Jim Harris, vice president of data and analytics, and his team at Genex, the answer was creating a dashboard which provides real-time metrics to help organizations manage costs and outcomes. Jim joins us today to talk about it.

8 minAPR 7
Comments
IME Data In A Dash

WCRI 2020 Wrap

Time was on the side of WCRI as it held its annual conference in Boston earlier this month just before coronavirus concerns reached pandemic levels. While handshakes and hugs were replaced with nods and elbow bumps, participants left the event with new insights on trends affecting the industry. Here to talk with us about it is Milann Dittman, senior data analyst at Genex Services.

4 minMAR 23
Comments
WCRI 2020 Wrap

Chronicling the World of Workers’ Comp with Roberto Ceniceros

In December, workers’ compensation lost one of its most talented reporters and influencers as Roberto Ceniceros announced his retirement. Roberto’s career in comp spanned a quarter century during which time he chronicled the changes of the industry as a writer for Business Insurance and Risk and Insurance and also served as chairman of the National Workers’ Comp and Disability Conference. We’re honored to have Roberto on today’s Inside Workers’ Comp to talk about the industry.

16 minMAR 2
Comments
Chronicling the World of Workers’ Comp with Roberto Ceniceros

What is a Pharmacy Nurse Champion?

Everyone knows nurse case managers play a vital role in reducing costs of workers’ compensation claims by guiding the continuum of care for injured employees. And now some programs are implementing the same approach to help better manage the employee’s medication regimen. At Genex, these professionals are called pharmacy nurse champions, and Bobbie Doyle, director of utilization management, joins us today to explain how they’re making a difference in claims management.

11 minMAR 2
Comments
What is a Pharmacy Nurse Champion?

Latest Episodes

Is Your Workplace Safe2Work?

As employers are looking for efficient ways to keep work environments safe from COVID-19, Optis has developed Safe2Work, an app-enabled, web-based health screening program designed to help stop the spread of workplace illness. In today’s Inside Workers’ Comp, we talk with Bryan Stonecipher, president of Optis, and Jacob Sipko, vice president, at Genex Services, about how this program works.

14 minSEP 3
Comments
Is Your Workplace Safe2Work?

Using Risk Prediction Technology To Move Claims Forward

Technology is playing a larger role in helping comp claims progress. In today’s Inside Workers’ Comp, Bobbie Doyle, director of utilization management at Genex, explains the ins and outs of a program designed to do just that. It’s called Referral Expert.

11 minJUL 23
Comments
Using Risk Prediction Technology To Move Claims Forward

How QA Can Make Or Break Your IME

The independent medical exam (IME) is a valuable tool to move claims forward, unless your IME provider doesn’t have a strong quality assurance (QA) process. Even the slightest error can make a big difference in determining whether your report is considered valid. In today’s Inside Workers’ Comp, Donna Bradshaw, vice president of IME services at Genex, explains how to determine if your IME provider’s QA process is up to snuff.

8 minJUL 6
Comments
How QA Can Make Or Break Your IME

Field Strategies For Success During COVID

It’s been two months since the World Health Organization declared COVID-19 a pandemic. Our world has changed in many ways since then, but one thing that hasn’t is Genex field case managers’ commitment to move claims forward. In today’s Inside Workers’ Comp, we talk to Tim Howard, Senior Vice President of field case management, to discuss how his team is operating under restrictions and how he sees the process evolving as states start to open up.

9 minMAY 23
Comments
Field Strategies For Success During COVID

Work Comp Guidelines For COVID - 19

In today’s Inside Workers’ Comp, Leanne Bronold, clinical guidelines manager at Genex Services, informs us of her team’s development of such an important guidance tool.

13 minMAY 13
Comments
Work Comp Guidelines For COVID - 19

From Homeless To Hope

Today, we think about the nurse case managers on the front lines, helping employees recover from injury and illness. Their determination to provide exceptional care goes beyond the physical injury and extends to improving the whole person. In one case, even with her state on lockdown due to coronavirus, Genex case manager Becky Almskog, RN, BSN, CCM, of Colorado faced a life-or-death dilemma — how to keep a homeless, at-risk injured employee off the streets and on the road to recovery.

16 minAPR 7
Comments
From Homeless To Hope

IME Data In A Dash

In today’s world, payers need complete transparency into their IME program, from big picture to claims-level data. But how do you make that information easily digestible and current so it provides a true comprehensive view into IME program data? For Jim Harris, vice president of data and analytics, and his team at Genex, the answer was creating a dashboard which provides real-time metrics to help organizations manage costs and outcomes. Jim joins us today to talk about it.

8 minAPR 7
Comments
IME Data In A Dash

WCRI 2020 Wrap

Time was on the side of WCRI as it held its annual conference in Boston earlier this month just before coronavirus concerns reached pandemic levels. While handshakes and hugs were replaced with nods and elbow bumps, participants left the event with new insights on trends affecting the industry. Here to talk with us about it is Milann Dittman, senior data analyst at Genex Services.

4 minMAR 23
Comments
WCRI 2020 Wrap

Chronicling the World of Workers’ Comp with Roberto Ceniceros

In December, workers’ compensation lost one of its most talented reporters and influencers as Roberto Ceniceros announced his retirement. Roberto’s career in comp spanned a quarter century during which time he chronicled the changes of the industry as a writer for Business Insurance and Risk and Insurance and also served as chairman of the National Workers’ Comp and Disability Conference. We’re honored to have Roberto on today’s Inside Workers’ Comp to talk about the industry.

16 minMAR 2
Comments
Chronicling the World of Workers’ Comp with Roberto Ceniceros

What is a Pharmacy Nurse Champion?

Everyone knows nurse case managers play a vital role in reducing costs of workers’ compensation claims by guiding the continuum of care for injured employees. And now some programs are implementing the same approach to help better manage the employee’s medication regimen. At Genex, these professionals are called pharmacy nurse champions, and Bobbie Doyle, director of utilization management, joins us today to explain how they’re making a difference in claims management.

11 minMAR 2
Comments
What is a Pharmacy Nurse Champion?
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