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J.D. Power Podcasts

J.D. Power

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J.D. Power Podcasts
20 min2020 SEP 23
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On this episode, J.D. Power’s Michael Vermillion, Mark Miller, and Scott Killingsworth are joined by special guest Alison Fox, Travel + Leisure digital contributor, to discuss issues and trends related to the shift to Work-at-Home for customer service operations. Topics discussed during this episode include: -- How employers can take advantage of the flexibility that Work-at-Home has created -- Decreases in productivity -- Impact of Work-at-Home on young new hires