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The Site Shed

Matt Jones - Trade based business enthusiast

1
Followers
51
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The Site Shed

The Site Shed

Matt Jones - Trade based business enthusiast

1
Followers
51
Plays
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About Us

The Site Shed is a podcast designed to assist and educate trade based business owners around the globe with business related topics and current affairs.

The podcast is targeted to tradespeople and contractors like plumbers, builders, electricians, tilers, roofers, locksmiths, landscape gardeners & horticulturalists, printers, chefs, hairdressers, however it is a small business podcast so it also suits anyone that is in business.

Facilitated by former plumber Matt Jones, this podcast addresses topics related to the trades, such as; apprenticeships, technology, business tools, web, digital, cloud, content creation, SEO, marketing, as well as regular guest appearances from co-host specialists, successful case studies, good and bad experiences and lot's of do's and don't that have been learned through the school of hard knocks.

Matt's unique approach to communicating relevant topics is both refreshing and enjoyable. His experience as a plumber of 12 years, combined with his knowledge of the digital and business space as the owner of Tradie Web Guys, a company that helps tradespeople and contractors grow their online presence, you're sure to transform your earbuds, into a university.

Latest Episodes

You're Not A Business Owner Until You Start Thinking Like One

The promises of more time, more income, being your own boss are most likely what attracted you to start your own business. And while all these things can come true, it doesn’t happen instantly. If you want to become a business owner, there’s a need to start thinking like one, which results in acting like one, otherwise you’ll end up burnt out juggling between different tasks like you’ve taken more jobs for you to do just so the business doesn’t fall apart. This podcast episode today is the second part of the series ‘Ownership Thinking’ with Jeremy Macliver. We will discuss what it means to start thinking like a business owner. Moreover, we will talk about accountability in the business, understanding what your strengths are and utilising them to grow your business, and why it’s important to build a team that is able to support you in achieving your business goals. We have very interesting discussion points aimed at helping you become the business owner you ought to be. Tune in to this episode now. What’s Discussed in This Episode: Transitioning from worker to business owner [05:35] No school for entrepreneurship; instead it’s living with experience [08:07] What accountability stands for in business [09:10] Playbook for business, the accountability chart [10:44] Identifying the work roles in the business matters [11:54] Understanding your strong points and abilities creates an impact [14:20] Hiring the right people for the right position [15:16] You can still be the owner without running the business [17:03] Improving interests and skills for the better [18:24] Basic knowledge of the things going on in your business [19:18] Using metric systems for forecasting and understanding your business [23:21] Culture of empowering people to make decisions and solve problems [25:22] About the Guest: Jeremy Macliver is a certified EOS implementer, serial entrepreneur, and speaker who is passionate about helping business owners get what they want from their business. Under his wing, multiple businesses flourished in high growth phases in different industries, such as construction, automotive, and service. Now, Jeremy focuses on sharing his insights and lessons to leadership teams to reignite their passion and to guide them through the process of building long-lasting organizations that are accountable to their vision. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Guaranteed Traction Website (www.GuaranteedTraction.com) Reach Jeremy through email (Jeremy@GuaranteedTraction.com) Listen to the first part of this series Part 1: Why Sports Teams Hit Their Goals Out of the Park, Yet Tradies and Contractors Struggle (https://www.thesiteshed.com/blog/jeremy-1/) Books mentioned in this episode: Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business by Gino Wickman and Mark C. Winters (https://www.amazon.com/Rocket-Fuel-Essential-Combination-Business/dp/1942952317) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

29 min1 w ago
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You're Not A Business Owner Until You Start Thinking Like One

Why Sports Teams Hit Their Goals Out Of The Park, Yet Tradies And Contractors Struggle

Sports and business are alike in so many ways. A lot of analogies are formed between the two because of it. For instance, sports teams require a clear vision, mission, goals, and strategies among others if they want success and that is the same way with businesses that we build and manage. But even with all their similarities, they differ in the way they are hitting their goals as most businesses, if not all, are struggling with producing the results they want. In today's episode, Jeremy Macliver and I delve into where the difference lies, and what can be done about it .We also talk about Jeremy’s professional experience and what his business offers to entrepreneurs, specifically tradies. Then, we tackle and point-out the similarities of a sports and business team and how each element builds upon the other towards success. Jeremy also points out how critical it is to define your measure of success. Understand your business more through the language of sports by listening to this podcast episode now! What’s Discussed in This Episode: Jeremy’s professional background [02:49] What Guaranteed Traction offers [06:12] Learning from experiences and struggles [07:59] Take action [10:44] Get the right people in your corner [11:29] Guaranteed Traction is client-focused [15:17] Importance of having the right mindset [16:23] Similarities between sports teams and businesses [19:04] Define what winning is at the biggest level [22:59] Break down goals into achievable chunks [24:11] Build and train your team [26:16] Aligning business values and attitudes [28:42] The advantage of having a coach [31:32] Assign right people for the right positions [33:56] Give attention to the middle of your goal-achieving process [37:17] About the Guest: Jeremy Macliver is a certified EOS implementer, serial entrepreneur, and speaker who is passionate about helping business owners get what they want from their business. Under his wing, multiple businesses flourished in high growth phases in different industries, such as construction, automotive, and service. Now, Jeremy focuses on sharing his insights and lessons to leadership teams to reignite their passion and to guide them through the process of building long-lasting organizations that are accountable to their vision. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Guaranteed Traction Website (www.GuaranteedTraction.com) Reach Jeremy through email (Jeremy@GuaranteedTraction.com) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

40 min2 w ago
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Why Sports Teams Hit Their Goals Out Of The Park, Yet Tradies And Contractors Struggle

Converting More Leads By Showcasing Your Expertise

Pictures indeed paint a thousand words. Photos are better proof of evidence for your work, alongside customer feedback and reviews. In today’s episode, photography and video specialist, Aaron McKay discuss the importance of having a website and a well-curated project gallery. Project galleries serve as touchpoints for promising clients and possibly be the final push they need to acquire your services. Furthermore, we discuss the advantages of using drones in content creation in any field of work. May it be in construction or agriculture. Know more about how critical content creation and capture in expanding your network. Listen to this podcast episode today! What’s Discussed in This Episode: Aaron’s professional background [04:31] Building a project gallery [05:14] The convenience of using phones in content creation [07:27] Value of time lapse shots for Tradies [09:54] Learn the fundamentals and basic principles [10:58] Drones: How do you use them properly? [13:54] Drone-use restrictions in major cities [15:02] Things to consider before capturing media content [20:40] Practical construction uses for drones [23:12] Integrate the use of specific software [24:53] Starting points for content capture [27:01] Build your own library of touchpoints [32:25] No excuses: do what you need to do [37:14] Tradie work is not uninteresting [38:32] Aerial photography training by Aaron [42:13] About the Guest: Aaron McKay has been part of the photography and video specialty industry for over 20 years. With his skills acquired throughout the years, he carries it into the aerial media field and uses drones for aerial photography and video, mapping, data analysis, and 3D modelling since 2017. Aaron aims to provide excellent yet affordable services to his clients. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Check Aaron’s Aus Aerial Media profile at (https://www.ausaerialmedia.com.au/) Reach Aaron’s social media at (@ausaerialmedia) Contact Aaron through email (aaron@ausaerialmedia.com.au) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

45 min3 w ago
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Converting More Leads By Showcasing Your Expertise

Efficient Tradies Reaping The Rewards Of A Post-COVID Business Boom

It is not too difficult to see what impact the coronavirus crisis has on businesses. Unemployment is at an all-time high now and it seems like everyone is just doing what they can to survive. But how are companies holding up as of the moment especially in the trades? Ever wondered how you are stacking up against other trade companies? In today’s podcast episode, Michael Steckler, CEO of Tradify talks about the Tradify Pulse Report. Michael expounds the reason behind the status report, and what are the key takeaways and recommendations from the report that are especially useful for tradies who need to keep up with the demands of the current situation. We discuss how this pandemic highlighted the needed shift from traditional means to digital to make things easier. If you are still sticking to your pen and paper techniques, this episode will surely make you seriously consider a shift to using the digital methods. What’s Discussed in This Episode: Conducting customers’ status report [04:39] Effects of COVID among businesses [07:11] The report as an outline for the industry moving forward [08:32] How the pandemic affected the tradies’ workload [10:05] Key takeaways from the report [12:10] Making money isn’t always the purpose [13:58] Shift from traditional to digital [14:48] The effects of proper planning [16:58] Digital technology and online portfolios [19:54] A software is as good as the information it gets [22:08] Give emphasis on customer support [22:46] The revolution of software as service businesses [24:16] Revelations from satisfied software users [25:40] Recommendations based on the report’s results [26:57] Softwares makes transactions easier [29:12] Be open to learning new technologies [35:16] Communicate better through SAAS [36:37] The next steps for Michael [38:53] About Michael Steckler: Michael Steckler is the CEO of Tradify, which is a job management software app made especially for tradies. Tradify is an application that helps tradespeople manage and grow their business, especially when it comes to managing their finances. This software has helped tradies shorten their time working on administrative tasks and focus more on enjoying their lives outside work. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Tradify website (http://www.tradifyhq.com/) Check the Tradify Pulse Report (https://www.tradifyhq.com/reports/thepulse) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

43 minNOV 4
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Efficient Tradies Reaping The Rewards Of A Post-COVID Business Boom

Profit First For Tradies - Author Conversation

Managing the financial aspect of the business always brings in headaches, especially among those who are not familiar with financial terms and processes. Usually, what most tradies and founders do is just leave these issues for accountants and bookkeepers to handle, avoiding it altogether. However, as a responsible business owner, there is a need to know and somehow grasp what is going on in the financial aspect of your business. This is easier said than done especially because of communication barriers between the two parties. In today’s podcast, we will be uncovering Katie Marshall’s book, Profit First for Tradies. Katie is a certified profit first coach who helps tradies, in particular, manage their finances and how to coordinate with their accountants and bookkeepers effectively while following the profit-first framework. In this podcast, we will also discuss the importance of financial literacy across all ages and professions. If you want to know more about this framework and its direct and indirect effects to your business, tune in to this episode now! What’s Discussed in This Episode: Katie’s professional background [02:49] What is profit first? [05:24] Why Katie wrote the Profit First for Tradies book [07:07] Importance of financial literacy [09:50] It gets worse before it get better [12:27] The perspective of profit first [15:00] The framework raises the red flags [16:29] Profit first reports based on balance sheets and reports [18:56] Identify and separate the accounts [20:08] Allocate an appointment with yourself [23:03] Break down a vision into actionable steps [26:05] Indirect positive effects of the profit first framework [27:31] The shift that makes a client interested in checking their finances [30:21] Tradies, accountants, and profit first [31:37] Katie’s tips for tradies [35:17] About the Guest: Katie Crismale-Marshall started out as a financial planner before she encountered the profit first framework. She, now, is a certified profit first coach and is the newly acclaimed author of Profit First for Tradies. She manages a bookkeeping business, Efficient Tradie, that primarily focuses on helping tradies with their bookkeeping to make it efficient and simple. With this framework, Katie sees how her clients change their view about bookkeeping, from avoiding it to checking into it closely. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Profit First for Tradies website (https://www.profitfirstfortradies.com.au/) Reach her out through this email (katie@profitfirstfortradies.com.au) Download “7 mistakes Tradies make when setting up Profit First” (https://www.profitfirstfortradies.com.au/toolbox) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

39 minOCT 28
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Profit First For Tradies - Author Conversation

How to Manage Client Expectations Like a Boss

We’ve all been there—the barrage of questions fired at you, the requests that go beyond what’s reasonable, the phone calls every now and then on project updates. One of the biggest problems we all face at the start and middle of a project is dealing with our client’s expectations. We just can’t seem to put their worries and queries to rest. However, since they are making the biggest investment in their lives, it’s unavoidable for them to want to hear feedback now and again. So what can you do to manage those expectations? Overcoming the communication barrier between client and tradie and understanding that they don’t speak the same language that you do are key to handling your clients. And that’s what we’re here to discuss with Russ Stevens, Co-Founder of the Association of Professional Builders. From onboarding clients to doing milestone meetings, you’ll find so much value in this episode that it’s a crime not to watch. Be a pro at handling your clients from start to finish by tuning in to this episode! What’s Discussed in This Episode: What Russ and the Association of Professional Builders do for tradies [02:52] How to deal with client expectations from start to finish [03:39] Be proactive, not reactive [06:05] Systemisation is a never-ending improvement [08:16] When you try to go the extra mile for the client, a scope creep is to be expected [09:05] Proper communications set proper client expectations [11:23] Enabling the client to see the project’s progress using software [12:38] Business education may not have been taught at school, but it can be developed [13:49] How to improve and smoothen your client onboarding process [15:57] Upon onboarding your client, do not rush, take your time [18:27] When talking to your client, try to steer clear from the tradies jargon [19:13] Automating and streamlining your client onboarding process [20:31] Client offboarding is just as important as onboarding [22:17] Russ’ advice on doing milestone meetings [23:35] Should you include possible project variations on milestone meetings? [25:24] Attracting the right type of customer from a marketing and sales perspective [26:46] Asking the right questions to avoid disqualifying the right clients [28:49] Remaining proactive with a potential client to get a potential sale in the long run [30:35] The new way to attract quality leads [32:59] About the Guest: Russ Stephens is the co-founder of the Association of Professional Builders, a business coaching company dedicated to improving the residential construction industry for both builders and consumers. He helps builders systemise their building company, resulting in an improved client experience which leads to more demand. This allows an increase in margins and ultimately the ability to scale their businesses into desirable building companies that possess real value and can be sold as an asset. He firmly believes that residential home builders deserve to be earning more money for the service they are providing and that consumers deserve a superior service than they currently receive. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Visit the APB Website (APBBuilders.com) Get ahold of Russ through email (russ@apbbuilders.com) Get access to the “Managing Client Expectations” Training Course and Booklet (https://coaching.apbbuilders.com/p/managing-client-expectations/) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

38 minOCT 21
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How to Manage Client Expectations Like a Boss

You’re Not in the Joinery Business, You’re in the Manufacturing Business!

When you’ve spent so much time mastering and perfecting your craft, delegating your task to someone who may or may not be up to par with your standards would be the last thing you’d ever want to do. However, if growing your business is your goal, sometimes, you need to take the tradie hat off and put the trades business owner hat on. Making that sudden mind shift might sound easier said than done. That’s why Bruce Poling, Director at The Joinery Coach, joins us today to share his story on how he made that shift himself. We talk about how he sold his joinery business and started to pursue business coaching, what the value of a good onboarding process is to make sure things get done right from the start, and why you should be receptive to coaching and new learning. Take notes and get yourself started as a trades business owner today by tuning in to this episode! What’s Discussed in This Episode: How Bruce went from joinery to manufacturing [03:34] Selling his business and working for a software company [04:17] Why he decided to sell his joinery business [05:58] Making his business saleable [07:21] Determining whether your business is taking you where you want to be [09:25] We’re more than who we think we are [11:44] When you start a business, you need to get out of the technical mindset [14:07] 90% of everything joinery does is pure manufacturing [16:19] Sometimes, it’s best to just have a few experienced people on a team [17:08] Putting the right people in the right places [18:37] True apprenticeship is nurturing people to become highly-skilled ones [19:41] There is no skill shortage, just ones that we failed to make look attractive enough [21:29] If you want to hire and retain good people, provide them with a career path [22:28] Having a good onboarding process is key to getting the job done right [23:39] Growing your company means adapting to a tech-driven world [25:55] Hold yourself accountable for learning things you need to know as an owner [29:26] Don’t try to do everything; delegate your tasks [32:50] Be receptive to new learning and don’t be averse to getting coached [33:25] Figure out what problem you need to solve [37:21] Find someone who can solve that problem [37:55] Negative feedback is not always negative [40:06] Alignment of your brand is crucial in succeeding in the industry [41:35] If you want to be marketable, you need to have more than 1 niche [45:30] Fundamental shifts tradies need to make when starting a business [47:07] About the Guest: Bruce Poling started out as a cabinet maker and transitioned to becoming a joinery manufacturing business owner. Getting burnt-out along the process, he decided to take a sharp turn in 2002, he sold his business and started on a new path towards business coaching. Today, Bruce is in the business of helping people turn their joinery business into a profitable investment, and find the wealth and freedom they have always wanted from day one through The Joinery Coach. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Visit the Joinery Coach website (www.thejoinerycoach.com) Listen to the Joinery Business podcast (https://www.thejoinerycoach.com/podcast) Follow them on Facebook (https://www.facebook.com/TheJoineryCoach/) Join The Joinery Hub Facebook Group (https://www.facebook.com/groups/TheJoineryBusinessHub) Reach out to him through his email (Bruce@thejoinerycoach.com) Download the “10 Problems Every Joinery Business Has and How to Solve Them” (https://www.thejoinerycoach.com/10steps) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Goog

51 minOCT 14
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You’re Not in the Joinery Business, You’re in the Manufacturing Business!

Don’t Believe The Myth, Business Systems Remove Creativity

People always have an inherent fear of the unknown, new, and different. And so, systems and processes that seem alien to you and your team can breed myths and misconceptions. What if in adapting systems, I put myself out of work? Will this new system guarantee success? Or failure? However, these myths won’t be anything but non beneficial to your trades business. The first step to clearing the fog is grasping the concept behind SYSTEMology. Today is the third and final episode of the ‘SYSTEMology - Create Time, Reduce Errors, and Scale Your Profits’ series with bestselling author, Dave Jenyns. We’ll talk about the biggest myths around systemisation and how you can create the least path of resistance towards embracing it. Build a climate of trust, change, and creativity within your team by tuning in to this episode! What’s Discussed in This Episode: Culture is key in implementing systems [05:17] The biggest challenge is the resistance to systems [06:56] Systems are basically your business’ playbook [09:20] Systemisation gives more space for creativity [10:17] Managing expectations to avoid scope creep [12:47] Documenting and applying best practices to delivery consistency [15:01] Creating systems allow team members to sneak a peek at success [16:06] The seven steps of SYSTEMology [17:50] Perfecting the systems is a trial-and-error process [20:03] The biggest myth in systemisation [22:34] About the Guest: In 2016, David Jenyns successfully systemised himself out of his business, one of Australia’s most trusted digital agencies, melbourneSEOservices.com. Through this process, he became a systems devotee – founding systemHUB & SYSTEMology. Today, his mission is to free all business owners worldwide from the daily operations of running their business. With two books to his name and the SYSTEMology movement, David offers mission-centered systemising to scale up businesses and take away much of the pressure that comes with beingan entrepreneur. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Check out SYSTEMology (https://www.systemology.com/) Business Process Simplified with Dave Jenyns (https://www.systemhub.com/podcast/) Reach out to Dave through his email (dave@SYSTEMology.com) Get the book at Amazon - (https://amzn.to/34kxRMT) Grab the audio version of SYSTEMology (https://adbl.co/2ZY3ARh) Follow our Facebook community ‘The Site Shed’ for announcements on how you can avail our book getaway of David Jenyns’ book SYSTEMology: Create time, reduce errors and scale your profits with proven business systems Watch the previous episodes of the SYSTEMology - Create Time, Reduce Errors, and Scale Your Profits series with Dave Jenyns https://www.thesiteshed.com/blog/david-jenyns-1/ https://www.thesiteshed.com/blog/david-jenyns-2/ Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

25 minOCT 7
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Don’t Believe The Myth, Business Systems Remove Creativity

The Business Owner Is The Worst Person To Document Processes

Running a business and finally becoming our own boss is something that we all want as tradies. But as soon as we start our own business, we realise we know nothing about managing it at all. What’s even worse is that we end up counterintuitively doing all the leg work and not being able to get the free time that we want in the first place! While the entire business process itself may be the brainchild of the business owners, they are certainly not the best people to document and execute them. Today, we’ll find out why as Dave Jenyns, author of SYSTEMology, joins us once more in Part 2 of our ‘SYSTEMology - Create Time, Reduce Errors, and Scale Your Profits’ series. In this episode, we’ll learn more about the critical client flow and how you can adapt that to improve your business process. Learn how you can remove yourself from your business by tuning in to this episode! What’s Discussed in This Episode: Why business owners are not the best people to document processes [02:49] T...

21 minSEP 30
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The Business Owner Is The Worst Person To Document Processes

TSS 265 - The True Cost of Not Systemising

With the internet changing people’s ideas about entrepreneurship over the years, millions saw opportunities in starting their own business—most notably in the small business sector. How many of them pulled through? And in between the height of...

24 minSEP 23
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TSS 265 - The True Cost of Not Systemising

Latest Episodes

You're Not A Business Owner Until You Start Thinking Like One

The promises of more time, more income, being your own boss are most likely what attracted you to start your own business. And while all these things can come true, it doesn’t happen instantly. If you want to become a business owner, there’s a need to start thinking like one, which results in acting like one, otherwise you’ll end up burnt out juggling between different tasks like you’ve taken more jobs for you to do just so the business doesn’t fall apart. This podcast episode today is the second part of the series ‘Ownership Thinking’ with Jeremy Macliver. We will discuss what it means to start thinking like a business owner. Moreover, we will talk about accountability in the business, understanding what your strengths are and utilising them to grow your business, and why it’s important to build a team that is able to support you in achieving your business goals. We have very interesting discussion points aimed at helping you become the business owner you ought to be. Tune in to this episode now. What’s Discussed in This Episode: Transitioning from worker to business owner [05:35] No school for entrepreneurship; instead it’s living with experience [08:07] What accountability stands for in business [09:10] Playbook for business, the accountability chart [10:44] Identifying the work roles in the business matters [11:54] Understanding your strong points and abilities creates an impact [14:20] Hiring the right people for the right position [15:16] You can still be the owner without running the business [17:03] Improving interests and skills for the better [18:24] Basic knowledge of the things going on in your business [19:18] Using metric systems for forecasting and understanding your business [23:21] Culture of empowering people to make decisions and solve problems [25:22] About the Guest: Jeremy Macliver is a certified EOS implementer, serial entrepreneur, and speaker who is passionate about helping business owners get what they want from their business. Under his wing, multiple businesses flourished in high growth phases in different industries, such as construction, automotive, and service. Now, Jeremy focuses on sharing his insights and lessons to leadership teams to reignite their passion and to guide them through the process of building long-lasting organizations that are accountable to their vision. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Guaranteed Traction Website (www.GuaranteedTraction.com) Reach Jeremy through email (Jeremy@GuaranteedTraction.com) Listen to the first part of this series Part 1: Why Sports Teams Hit Their Goals Out of the Park, Yet Tradies and Contractors Struggle (https://www.thesiteshed.com/blog/jeremy-1/) Books mentioned in this episode: Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business by Gino Wickman and Mark C. Winters (https://www.amazon.com/Rocket-Fuel-Essential-Combination-Business/dp/1942952317) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

29 min1 w ago
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You're Not A Business Owner Until You Start Thinking Like One

Why Sports Teams Hit Their Goals Out Of The Park, Yet Tradies And Contractors Struggle

Sports and business are alike in so many ways. A lot of analogies are formed between the two because of it. For instance, sports teams require a clear vision, mission, goals, and strategies among others if they want success and that is the same way with businesses that we build and manage. But even with all their similarities, they differ in the way they are hitting their goals as most businesses, if not all, are struggling with producing the results they want. In today's episode, Jeremy Macliver and I delve into where the difference lies, and what can be done about it .We also talk about Jeremy’s professional experience and what his business offers to entrepreneurs, specifically tradies. Then, we tackle and point-out the similarities of a sports and business team and how each element builds upon the other towards success. Jeremy also points out how critical it is to define your measure of success. Understand your business more through the language of sports by listening to this podcast episode now! What’s Discussed in This Episode: Jeremy’s professional background [02:49] What Guaranteed Traction offers [06:12] Learning from experiences and struggles [07:59] Take action [10:44] Get the right people in your corner [11:29] Guaranteed Traction is client-focused [15:17] Importance of having the right mindset [16:23] Similarities between sports teams and businesses [19:04] Define what winning is at the biggest level [22:59] Break down goals into achievable chunks [24:11] Build and train your team [26:16] Aligning business values and attitudes [28:42] The advantage of having a coach [31:32] Assign right people for the right positions [33:56] Give attention to the middle of your goal-achieving process [37:17] About the Guest: Jeremy Macliver is a certified EOS implementer, serial entrepreneur, and speaker who is passionate about helping business owners get what they want from their business. Under his wing, multiple businesses flourished in high growth phases in different industries, such as construction, automotive, and service. Now, Jeremy focuses on sharing his insights and lessons to leadership teams to reignite their passion and to guide them through the process of building long-lasting organizations that are accountable to their vision. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Guaranteed Traction Website (www.GuaranteedTraction.com) Reach Jeremy through email (Jeremy@GuaranteedTraction.com) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

40 min2 w ago
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Why Sports Teams Hit Their Goals Out Of The Park, Yet Tradies And Contractors Struggle

Converting More Leads By Showcasing Your Expertise

Pictures indeed paint a thousand words. Photos are better proof of evidence for your work, alongside customer feedback and reviews. In today’s episode, photography and video specialist, Aaron McKay discuss the importance of having a website and a well-curated project gallery. Project galleries serve as touchpoints for promising clients and possibly be the final push they need to acquire your services. Furthermore, we discuss the advantages of using drones in content creation in any field of work. May it be in construction or agriculture. Know more about how critical content creation and capture in expanding your network. Listen to this podcast episode today! What’s Discussed in This Episode: Aaron’s professional background [04:31] Building a project gallery [05:14] The convenience of using phones in content creation [07:27] Value of time lapse shots for Tradies [09:54] Learn the fundamentals and basic principles [10:58] Drones: How do you use them properly? [13:54] Drone-use restrictions in major cities [15:02] Things to consider before capturing media content [20:40] Practical construction uses for drones [23:12] Integrate the use of specific software [24:53] Starting points for content capture [27:01] Build your own library of touchpoints [32:25] No excuses: do what you need to do [37:14] Tradie work is not uninteresting [38:32] Aerial photography training by Aaron [42:13] About the Guest: Aaron McKay has been part of the photography and video specialty industry for over 20 years. With his skills acquired throughout the years, he carries it into the aerial media field and uses drones for aerial photography and video, mapping, data analysis, and 3D modelling since 2017. Aaron aims to provide excellent yet affordable services to his clients. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Check Aaron’s Aus Aerial Media profile at (https://www.ausaerialmedia.com.au/) Reach Aaron’s social media at (@ausaerialmedia) Contact Aaron through email (aaron@ausaerialmedia.com.au) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

45 min3 w ago
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Converting More Leads By Showcasing Your Expertise

Efficient Tradies Reaping The Rewards Of A Post-COVID Business Boom

It is not too difficult to see what impact the coronavirus crisis has on businesses. Unemployment is at an all-time high now and it seems like everyone is just doing what they can to survive. But how are companies holding up as of the moment especially in the trades? Ever wondered how you are stacking up against other trade companies? In today’s podcast episode, Michael Steckler, CEO of Tradify talks about the Tradify Pulse Report. Michael expounds the reason behind the status report, and what are the key takeaways and recommendations from the report that are especially useful for tradies who need to keep up with the demands of the current situation. We discuss how this pandemic highlighted the needed shift from traditional means to digital to make things easier. If you are still sticking to your pen and paper techniques, this episode will surely make you seriously consider a shift to using the digital methods. What’s Discussed in This Episode: Conducting customers’ status report [04:39] Effects of COVID among businesses [07:11] The report as an outline for the industry moving forward [08:32] How the pandemic affected the tradies’ workload [10:05] Key takeaways from the report [12:10] Making money isn’t always the purpose [13:58] Shift from traditional to digital [14:48] The effects of proper planning [16:58] Digital technology and online portfolios [19:54] A software is as good as the information it gets [22:08] Give emphasis on customer support [22:46] The revolution of software as service businesses [24:16] Revelations from satisfied software users [25:40] Recommendations based on the report’s results [26:57] Softwares makes transactions easier [29:12] Be open to learning new technologies [35:16] Communicate better through SAAS [36:37] The next steps for Michael [38:53] About Michael Steckler: Michael Steckler is the CEO of Tradify, which is a job management software app made especially for tradies. Tradify is an application that helps tradespeople manage and grow their business, especially when it comes to managing their finances. This software has helped tradies shorten their time working on administrative tasks and focus more on enjoying their lives outside work. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Tradify website (http://www.tradifyhq.com/) Check the Tradify Pulse Report (https://www.tradifyhq.com/reports/thepulse) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

43 minNOV 4
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Efficient Tradies Reaping The Rewards Of A Post-COVID Business Boom

Profit First For Tradies - Author Conversation

Managing the financial aspect of the business always brings in headaches, especially among those who are not familiar with financial terms and processes. Usually, what most tradies and founders do is just leave these issues for accountants and bookkeepers to handle, avoiding it altogether. However, as a responsible business owner, there is a need to know and somehow grasp what is going on in the financial aspect of your business. This is easier said than done especially because of communication barriers between the two parties. In today’s podcast, we will be uncovering Katie Marshall’s book, Profit First for Tradies. Katie is a certified profit first coach who helps tradies, in particular, manage their finances and how to coordinate with their accountants and bookkeepers effectively while following the profit-first framework. In this podcast, we will also discuss the importance of financial literacy across all ages and professions. If you want to know more about this framework and its direct and indirect effects to your business, tune in to this episode now! What’s Discussed in This Episode: Katie’s professional background [02:49] What is profit first? [05:24] Why Katie wrote the Profit First for Tradies book [07:07] Importance of financial literacy [09:50] It gets worse before it get better [12:27] The perspective of profit first [15:00] The framework raises the red flags [16:29] Profit first reports based on balance sheets and reports [18:56] Identify and separate the accounts [20:08] Allocate an appointment with yourself [23:03] Break down a vision into actionable steps [26:05] Indirect positive effects of the profit first framework [27:31] The shift that makes a client interested in checking their finances [30:21] Tradies, accountants, and profit first [31:37] Katie’s tips for tradies [35:17] About the Guest: Katie Crismale-Marshall started out as a financial planner before she encountered the profit first framework. She, now, is a certified profit first coach and is the newly acclaimed author of Profit First for Tradies. She manages a bookkeeping business, Efficient Tradie, that primarily focuses on helping tradies with their bookkeeping to make it efficient and simple. With this framework, Katie sees how her clients change their view about bookkeeping, from avoiding it to checking into it closely. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Profit First for Tradies website (https://www.profitfirstfortradies.com.au/) Reach her out through this email (katie@profitfirstfortradies.com.au) Download “7 mistakes Tradies make when setting up Profit First” (https://www.profitfirstfortradies.com.au/toolbox) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

39 minOCT 28
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Profit First For Tradies - Author Conversation

How to Manage Client Expectations Like a Boss

We’ve all been there—the barrage of questions fired at you, the requests that go beyond what’s reasonable, the phone calls every now and then on project updates. One of the biggest problems we all face at the start and middle of a project is dealing with our client’s expectations. We just can’t seem to put their worries and queries to rest. However, since they are making the biggest investment in their lives, it’s unavoidable for them to want to hear feedback now and again. So what can you do to manage those expectations? Overcoming the communication barrier between client and tradie and understanding that they don’t speak the same language that you do are key to handling your clients. And that’s what we’re here to discuss with Russ Stevens, Co-Founder of the Association of Professional Builders. From onboarding clients to doing milestone meetings, you’ll find so much value in this episode that it’s a crime not to watch. Be a pro at handling your clients from start to finish by tuning in to this episode! What’s Discussed in This Episode: What Russ and the Association of Professional Builders do for tradies [02:52] How to deal with client expectations from start to finish [03:39] Be proactive, not reactive [06:05] Systemisation is a never-ending improvement [08:16] When you try to go the extra mile for the client, a scope creep is to be expected [09:05] Proper communications set proper client expectations [11:23] Enabling the client to see the project’s progress using software [12:38] Business education may not have been taught at school, but it can be developed [13:49] How to improve and smoothen your client onboarding process [15:57] Upon onboarding your client, do not rush, take your time [18:27] When talking to your client, try to steer clear from the tradies jargon [19:13] Automating and streamlining your client onboarding process [20:31] Client offboarding is just as important as onboarding [22:17] Russ’ advice on doing milestone meetings [23:35] Should you include possible project variations on milestone meetings? [25:24] Attracting the right type of customer from a marketing and sales perspective [26:46] Asking the right questions to avoid disqualifying the right clients [28:49] Remaining proactive with a potential client to get a potential sale in the long run [30:35] The new way to attract quality leads [32:59] About the Guest: Russ Stephens is the co-founder of the Association of Professional Builders, a business coaching company dedicated to improving the residential construction industry for both builders and consumers. He helps builders systemise their building company, resulting in an improved client experience which leads to more demand. This allows an increase in margins and ultimately the ability to scale their businesses into desirable building companies that possess real value and can be sold as an asset. He firmly believes that residential home builders deserve to be earning more money for the service they are providing and that consumers deserve a superior service than they currently receive. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Visit the APB Website (APBBuilders.com) Get ahold of Russ through email (russ@apbbuilders.com) Get access to the “Managing Client Expectations” Training Course and Booklet (https://coaching.apbbuilders.com/p/managing-client-expectations/) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

38 minOCT 21
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How to Manage Client Expectations Like a Boss

You’re Not in the Joinery Business, You’re in the Manufacturing Business!

When you’ve spent so much time mastering and perfecting your craft, delegating your task to someone who may or may not be up to par with your standards would be the last thing you’d ever want to do. However, if growing your business is your goal, sometimes, you need to take the tradie hat off and put the trades business owner hat on. Making that sudden mind shift might sound easier said than done. That’s why Bruce Poling, Director at The Joinery Coach, joins us today to share his story on how he made that shift himself. We talk about how he sold his joinery business and started to pursue business coaching, what the value of a good onboarding process is to make sure things get done right from the start, and why you should be receptive to coaching and new learning. Take notes and get yourself started as a trades business owner today by tuning in to this episode! What’s Discussed in This Episode: How Bruce went from joinery to manufacturing [03:34] Selling his business and working for a software company [04:17] Why he decided to sell his joinery business [05:58] Making his business saleable [07:21] Determining whether your business is taking you where you want to be [09:25] We’re more than who we think we are [11:44] When you start a business, you need to get out of the technical mindset [14:07] 90% of everything joinery does is pure manufacturing [16:19] Sometimes, it’s best to just have a few experienced people on a team [17:08] Putting the right people in the right places [18:37] True apprenticeship is nurturing people to become highly-skilled ones [19:41] There is no skill shortage, just ones that we failed to make look attractive enough [21:29] If you want to hire and retain good people, provide them with a career path [22:28] Having a good onboarding process is key to getting the job done right [23:39] Growing your company means adapting to a tech-driven world [25:55] Hold yourself accountable for learning things you need to know as an owner [29:26] Don’t try to do everything; delegate your tasks [32:50] Be receptive to new learning and don’t be averse to getting coached [33:25] Figure out what problem you need to solve [37:21] Find someone who can solve that problem [37:55] Negative feedback is not always negative [40:06] Alignment of your brand is crucial in succeeding in the industry [41:35] If you want to be marketable, you need to have more than 1 niche [45:30] Fundamental shifts tradies need to make when starting a business [47:07] About the Guest: Bruce Poling started out as a cabinet maker and transitioned to becoming a joinery manufacturing business owner. Getting burnt-out along the process, he decided to take a sharp turn in 2002, he sold his business and started on a new path towards business coaching. Today, Bruce is in the business of helping people turn their joinery business into a profitable investment, and find the wealth and freedom they have always wanted from day one through The Joinery Coach. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Visit the Joinery Coach website (www.thejoinerycoach.com) Listen to the Joinery Business podcast (https://www.thejoinerycoach.com/podcast) Follow them on Facebook (https://www.facebook.com/TheJoineryCoach/) Join The Joinery Hub Facebook Group (https://www.facebook.com/groups/TheJoineryBusinessHub) Reach out to him through his email (Bruce@thejoinerycoach.com) Download the “10 Problems Every Joinery Business Has and How to Solve Them” (https://www.thejoinerycoach.com/10steps) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Goog

51 minOCT 14
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You’re Not in the Joinery Business, You’re in the Manufacturing Business!

Don’t Believe The Myth, Business Systems Remove Creativity

People always have an inherent fear of the unknown, new, and different. And so, systems and processes that seem alien to you and your team can breed myths and misconceptions. What if in adapting systems, I put myself out of work? Will this new system guarantee success? Or failure? However, these myths won’t be anything but non beneficial to your trades business. The first step to clearing the fog is grasping the concept behind SYSTEMology. Today is the third and final episode of the ‘SYSTEMology - Create Time, Reduce Errors, and Scale Your Profits’ series with bestselling author, Dave Jenyns. We’ll talk about the biggest myths around systemisation and how you can create the least path of resistance towards embracing it. Build a climate of trust, change, and creativity within your team by tuning in to this episode! What’s Discussed in This Episode: Culture is key in implementing systems [05:17] The biggest challenge is the resistance to systems [06:56] Systems are basically your business’ playbook [09:20] Systemisation gives more space for creativity [10:17] Managing expectations to avoid scope creep [12:47] Documenting and applying best practices to delivery consistency [15:01] Creating systems allow team members to sneak a peek at success [16:06] The seven steps of SYSTEMology [17:50] Perfecting the systems is a trial-and-error process [20:03] The biggest myth in systemisation [22:34] About the Guest: In 2016, David Jenyns successfully systemised himself out of his business, one of Australia’s most trusted digital agencies, melbourneSEOservices.com. Through this process, he became a systems devotee – founding systemHUB & SYSTEMology. Today, his mission is to free all business owners worldwide from the daily operations of running their business. With two books to his name and the SYSTEMology movement, David offers mission-centered systemising to scale up businesses and take away much of the pressure that comes with beingan entrepreneur. Resources: Come and visit my website at (https://www.thesiteshed.com/) Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/) Tradie Web Guys (https://www.tradiewebguys.com.au/apply) Check out SYSTEMology (https://www.systemology.com/) Business Process Simplified with Dave Jenyns (https://www.systemhub.com/podcast/) Reach out to Dave through his email (dave@SYSTEMology.com) Get the book at Amazon - (https://amzn.to/34kxRMT) Grab the audio version of SYSTEMology (https://adbl.co/2ZY3ARh) Follow our Facebook community ‘The Site Shed’ for announcements on how you can avail our book getaway of David Jenyns’ book SYSTEMology: Create time, reduce errors and scale your profits with proven business systems Watch the previous episodes of the SYSTEMology - Create Time, Reduce Errors, and Scale Your Profits series with Dave Jenyns https://www.thesiteshed.com/blog/david-jenyns-1/ https://www.thesiteshed.com/blog/david-jenyns-2/ Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.

25 minOCT 7
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Don’t Believe The Myth, Business Systems Remove Creativity

The Business Owner Is The Worst Person To Document Processes

Running a business and finally becoming our own boss is something that we all want as tradies. But as soon as we start our own business, we realise we know nothing about managing it at all. What’s even worse is that we end up counterintuitively doing all the leg work and not being able to get the free time that we want in the first place! While the entire business process itself may be the brainchild of the business owners, they are certainly not the best people to document and execute them. Today, we’ll find out why as Dave Jenyns, author of SYSTEMology, joins us once more in Part 2 of our ‘SYSTEMology - Create Time, Reduce Errors, and Scale Your Profits’ series. In this episode, we’ll learn more about the critical client flow and how you can adapt that to improve your business process. Learn how you can remove yourself from your business by tuning in to this episode! What’s Discussed in This Episode: Why business owners are not the best people to document processes [02:49] T...

21 minSEP 30
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The Business Owner Is The Worst Person To Document Processes

TSS 265 - The True Cost of Not Systemising

With the internet changing people’s ideas about entrepreneurship over the years, millions saw opportunities in starting their own business—most notably in the small business sector. How many of them pulled through? And in between the height of...

24 minSEP 23
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TSS 265 - The True Cost of Not Systemising
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