Himalaya: Listen. Learn. Grow.
Thinking Out Loud - a Thinker Networks Podcast
Another round of conversations highlighting some of the great practitioners and business leaders who will be leading courses this spring at the USD Center for Professional Development.
This time we're sitting down with Joel Sylvester, of 5 Star Call Centers, who helps businesses and teams create and execute world-class customer service and experiences.
In a marketplace where it's easy to replicate services and products, businesses must elevate culture and experience (internally and externally) in order to stand out.
Joel, Vaney and Dan talk through why culture and experience are so crucial - and more importantly, how businesses and teams can build it!