Himalaya: Listen. Learn. Grow.

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MSQ 1.01 - An Introduction to Consumer Service

Arie Chark

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MSQ 1.01 - An Introduction to Consumer Service
21 MIN2019 JUN 15
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Member Service Qualification

Created for security professionals — by security professionals — ARM-LP delivers innovative learning programs that meet LPHQ Standards for training immediate responders.

LPHQ's Member Service Qualification programs intend to train your community's  volunteers to handle both routine and complex service issues.

The MSQ is important for two reasons:

  1. It instills pride in the volunteers who take the training
  2. It instills confidence in the members who are served