Himalaya: Listen. Learn. Grow.

4.8K Ratings
Open In App
title

MSQ 1.01 - An Introduction to Consumer Service

Arie Chark

Followers
Plays
MSQ 1.01 - An Introduction to Consumer Service
18 MIN2019 JUL 4
Play Episode
Comments
title

Details

Member service officers become Resident Professionals when they master these two key concepts, which we will break down into four components:

(A) 5P Marketing

(B) Security of People

(C) Security of Data, and

(D) Security of Information

Learners who demonstrate their mastery of these components earn the Resident Professional badge and then complete this course with Assignment 2.