Himalaya: Listen. Learn. Grow.
MSQ 1.01 - An Introduction to Consumer Service
Member service officers become Resident Professionals when they master these two key concepts, which we will break down into four components:
(A) 5P Marketing
(B) Security of People
(C) Security of Data, and
(D) Security of Information
Learners who demonstrate their mastery of these components earn the Resident Professional badge and then complete this course with Assignment 2.