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Delight Your Soulmate Clients

Kai Hernandez

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Delight Your Soulmate Clients

Delight Your Soulmate Clients

Kai Hernandez

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Followers
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Plays
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About Us

Are you ready to Delight your Soulmate Clients? Kai Hernandez, the Client Delight™ Expert exposes the successes and failures of companies small and large alike when it comes to delighting (or failing to delight) their soulmate clients.Discover exactly what clients are thinking and feeling as they experience your product or service.Join Kai each week as she walks through her experience with a product/service and lays down: the good, the bad, and the ONE THING that should be done *right now* to create delight for their clients. Then learn how you can apply this to your own business. Kai’s mission is to bring awareness to the client experience and help business owners (large and small alike) create more soulmate clients.This podcast will highlight and showcase women-owned businesses, minority-owned businesses, and businesses supporting a noteworthy cause - because they deserve the spotlight!

Latest Episodes

How this company took me from cold lead to raving fan & loyal customer in a just a few days

Listen in to hear: → my experience with this business (affiliate link) → the details of exactly how they turned me from a completely cold lead into a raving fan & loyal customer → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

11 MIN2 d ago
Comments
How this company took me from cold lead to raving fan & loyal customer in a just a few days

BONUS: How this brand turned something as simple as sending an e-card into an alluring & irresistible cycle

How this brand turned something as simple as sending a gift card into an alluring & irresistible cycle. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

7 MIN1 w ago
Comments
BONUS: How this brand turned something as simple as sending an e-card into an alluring & irresistible cycle

How I went from being all-in, to deciding not to purchase from this brand again

Why I don’t think I will ever purchase from this brand again, even though I love what they stand for. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

11 MIN2 w ago
Comments
How I went from being all-in, to deciding not to purchase from this brand again

How I went from being over the moon about this brand, to feeling a bit duped to be honest

How I went from being over the moon about this brand to feeling a bit duped, to be honest. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

11 MIN3 w ago
Comments
How I went from being over the moon about this brand, to feeling a bit duped to be honest

Why this Father’s Day gift gave me buyer’s remorse even though the brand serves an important and noteworthy cause

Why this father’s day gift gave me buyer’s remorse even though its an incredible product & serves an important and noteworthy cause. You can follow Meena Harris on IG here You can follow Phenomenal Women on IG here Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

7 MINJUL 7
Comments
Why this Father’s Day gift gave me buyer’s remorse even though the brand serves an important and noteworthy cause

Why this workout app frustrates me almost everyday + how it could easily be fixed

Why this workout app frustrates almost every time I open it even though it is an incredible product and I’ve been using it for almost two months. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

6 MINJUL 1
Comments
Why this workout app frustrates me almost everyday + how it could easily be fixed

Why it took me six months + visiting a competitor to realize how incredible & unique this brand truly is

Why it took me six months + visiting a competitor to realize how incredible & unique this business truly is. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

7 MINJUL 1
Comments
Why it took me six months + visiting a competitor to realize how incredible & unique this brand truly is

BONUS: Why I’m not upset this brand made what I invested in useless

Why I am not upset that this company essentially make a product I invested in and use, useless Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

7 MINJUL 1
Comments
BONUS: Why I’m not upset this brand made what I invested in useless

How this brand got me to 2x my investment in under 30 days

How this company 2x my investment with them and created a loyal fan in less than 30 days and this was shortly after having had a negative experience with a similar product. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

11 MINJUL 1
Comments
How this brand got me to 2x my investment in under 30 days

BONUS: How my accountant got me in trouble with the IRS over thousands of dollars

How my accountant got my in trouble with the IRS over thousands of dollars + why the quick response to our email, made us break up with the tax guy we had been loyal to for years Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

8 MINJUL 1
Comments
BONUS: How my accountant got me in trouble with the IRS over thousands of dollars

Latest Episodes

How this company took me from cold lead to raving fan & loyal customer in a just a few days

Listen in to hear: → my experience with this business (affiliate link) → the details of exactly how they turned me from a completely cold lead into a raving fan & loyal customer → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

11 MIN2 d ago
Comments
How this company took me from cold lead to raving fan & loyal customer in a just a few days

BONUS: How this brand turned something as simple as sending an e-card into an alluring & irresistible cycle

How this brand turned something as simple as sending a gift card into an alluring & irresistible cycle. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

7 MIN1 w ago
Comments
BONUS: How this brand turned something as simple as sending an e-card into an alluring & irresistible cycle

How I went from being all-in, to deciding not to purchase from this brand again

Why I don’t think I will ever purchase from this brand again, even though I love what they stand for. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

11 MIN2 w ago
Comments
How I went from being all-in, to deciding not to purchase from this brand again

How I went from being over the moon about this brand, to feeling a bit duped to be honest

How I went from being over the moon about this brand to feeling a bit duped, to be honest. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

11 MIN3 w ago
Comments
How I went from being over the moon about this brand, to feeling a bit duped to be honest

Why this Father’s Day gift gave me buyer’s remorse even though the brand serves an important and noteworthy cause

Why this father’s day gift gave me buyer’s remorse even though its an incredible product & serves an important and noteworthy cause. You can follow Meena Harris on IG here You can follow Phenomenal Women on IG here Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

7 MINJUL 7
Comments
Why this Father’s Day gift gave me buyer’s remorse even though the brand serves an important and noteworthy cause

Why this workout app frustrates me almost everyday + how it could easily be fixed

Why this workout app frustrates almost every time I open it even though it is an incredible product and I’ve been using it for almost two months. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

6 MINJUL 1
Comments
Why this workout app frustrates me almost everyday + how it could easily be fixed

Why it took me six months + visiting a competitor to realize how incredible & unique this brand truly is

Why it took me six months + visiting a competitor to realize how incredible & unique this business truly is. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

7 MINJUL 1
Comments
Why it took me six months + visiting a competitor to realize how incredible & unique this brand truly is

BONUS: Why I’m not upset this brand made what I invested in useless

Why I am not upset that this company essentially make a product I invested in and use, useless Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

7 MINJUL 1
Comments
BONUS: Why I’m not upset this brand made what I invested in useless

How this brand got me to 2x my investment in under 30 days

How this company 2x my investment with them and created a loyal fan in less than 30 days and this was shortly after having had a negative experience with a similar product. Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

11 MINJUL 1
Comments
How this brand got me to 2x my investment in under 30 days

BONUS: How my accountant got me in trouble with the IRS over thousands of dollars

How my accountant got my in trouble with the IRS over thousands of dollars + why the quick response to our email, made us break up with the tax guy we had been loyal to for years Listen in to hear: → my experience with this business → the details of exactly how it went down → what they can do *right now* to turn things around for their soulmate clients → what pieces of the Client Delight Framework are in place/missing → what *you* can take away from this experience + implement into your business *right now* Are you ready to up your retention + referral game? Download your free checklist to get started right away at clientdelightframework.com

8 MINJUL 1
Comments
BONUS: How my accountant got me in trouble with the IRS over thousands of dollars

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