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Operation BOLD

Ruth O'Neill

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Operation BOLD
29 min2019 AUG 20
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As entrepreneurs, we know how important it is to make a good impression and provide an excellent experience to our customers when they work with us.
We want them to keep coming back again and again and referring their friends because they love working with us.
But let’s take a step back. You might be wondering, what is an amazing customer experience and how do I create it, don’t worry I’ve got you covered!
I dove into this topic with my friend and Customer Experience Expert, Daniel Linares, to get his professional insight into how to best provide an amazing experience for your customers.
Daniel specializes in assisting service-based businesses to craft 5-star customer experiences so that they can stand out amongst the competition, create raving fans, and build a profitable referral based business.
In this episode we cover all the topics necessary for you to create an amazing customer experience.
From your branding, to language, to how you make them feel, to what cologne/perfume you wear - we cover it all!
To connect and consult with Daniel, visit www.DANIEL.nyc
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If you enjoy this episode, let me know! Subscribe to the Operation BOLD Podcast, leave a rating and review! I appreciate your support!
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Talk soon!
-ruth