title

The Online Fraudcast with Brett Johnson & Karisse Hendrick

Brett Johnson and Karisse Hendrick

2
Followers
9
Plays
The Online Fraudcast with Brett Johnson & Karisse Hendrick

The Online Fraudcast with Brett Johnson & Karisse Hendrick

Brett Johnson and Karisse Hendrick

2
Followers
9
Plays
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About Us

Brett Johnson and Karisse Hendrick are both anti-cybercrime experts. But, with very different experiences. Karisse has worked with hundreds of the World's largest e-commerce and mobile companies to help them prevent payment fraud and other threats to their bottom line and customers. Brett, started his journey as an online fraudster, creating the first darknet forum for buying & selling credit cards and was responsible for creating the criminal enterprise that commits identity theft, credit card fraud and many other online scams. But, after landing on the Secret Service's Most Wanted List and serving his time, he's been reformed and now dedicated his career to helping consumers and online companies prevent fraud from people he used to be.

Latest Episodes

Episode 3: Merchant ATO (Account TakeOver)

Brett and Karisse discuss the increasingly growing problem of online criminals taking over customers accounts at the merchant level. Learn more about your ad choices. Visit megaphone.fm/adchoices

61 MIN6 d ago
Comments
Episode 3: Merchant ATO (Account TakeOver)

Episode 2: Reshipper Fraud--Everything Old is New Again

The Consumer, the Financial Institution, and the Merchant. Each siloed off from the next. Brett and Karisse discuss a specific type of reshipper fraud which involves taking advantage of those silos and their lack of cross communicating. A new fraud? Brett seems to remember.... Learn more about your ad choices. Visit megaphone.fm/adchoices

60 MIN2 w ago
Comments
Episode 2: Reshipper Fraud--Everything Old is New Again

Episode 1: What Happens When Podcast Partners Disagree.

Season 2 is LIVE, But SEVERAL Months late. Season 2 launches with an explanation of why. Is it proper to name companies who do wrong and misuse the power given them? Brett and Karisse have different opinions on the matter and the fallout of such led to several months delay in launching Season 2. Little Secret? Neither Brett or Karisse have changed their views on the matter. We both apologize profusely for the delay. Learn more about your ad choices. Visit megaphone.fm/adchoices

57 MIN2 w ago
Comments
Episode 1: What Happens When Podcast Partners Disagree.

LIVE from CNP Expo 2019! -Social Engineering Calls

There is no better way to end the first season of Online FraudCast than with a live recording in front of hundreds of online fraud professionals! Starting off with "What The Fraud", we hear from two unassuming audience members, some of their favorite "fraud stories". Then, diving right into the topic of the episode, social engineering. Brett brought "show & tell" to the audience...the result of him testing his skills in social engineering prior to the conference. He shares the goals of a social engineer, some of their tactics, and the first thing an experienced criminal will do before placing orders with fraudulent credit cards. Then, Karisse shares some of the "academics" of preventing social engineering, along with some best practices. All of this information culminates into a demonstration of a call between a fraudster attempting social engineering & a customer service representative. One of the biggest takeaways: Social engineering is not as obvious as we often think it will be!...

52 MIN2019 JUN 6
Comments
LIVE from CNP Expo 2019! -Social Engineering Calls

Bonus episode: Merchants Are From Mars; Vendors are from Venus

Over the last year or so, Karisse has noticed a large divide between two groups that *should* be unified in their fight against online fraud and abuse: merchants and solution providers. This divide has led to frustrations, assumptions and burned bridges. Because Karisse has a 10,000 foot view of the industry and works with both merchants and solution providers in her consultancy, she's in a unique position to share the perspective of each side to one another. She also posted a survey on LinkedIn asking merchants & vendors to share their perspectives, stories, and advice to the other side, and received way more responses than she was expecting! She'll share some of the best responses to those questions, in addition to her own observations and insights. Solution providers will learn more about merchants: how they think, what they care about and how they want to be sold to. And Merchants will learn how to better communicate with vendors and to get the most out of vendor interactions, a...

78 MIN2019 MAY 21
Comments
Bonus episode: Merchants Are From Mars; Vendors are from Venus

Gift Card Phone Scammers Impacting Popular Merchants + Other Current Topics

Season 1 of the Online FraudCast is nearing an end, and Brett & Karisse talk about changes to the podcast for the upcoming Season 2 (by late June). Brett also shares some of his experience speaking at the CISO academy at Quantico last week, and they both talk about the importance of strategies to prosecute cybercriminals in order to start holding them accountable, something Brett feels passionate about, as going to prison was the catalyst for him changing his ways. Karisse talks about a gift card scam hitting a lot of multi-channel retailers with private label gift cards. While it's a scam impacting consumers, many merchants are footing the bill for these scams. They also talk about why PR and communications providing education for consumers on protecting themselves against popular fraud tactics on your website or in your stores could not only save your company a lot of money but also create more customer satisfaction. Don't forget to order your Online FraudCast Merch! www.TeeSpring...

55 MIN2019 MAY 16
Comments
Gift Card Phone Scammers Impacting Popular Merchants + Other Current Topics

The Demise of Dark Web Markets + Triangulation Websites Making a Come Back

Recently, two of the most well known dark web markets have been taken down by law enforcement. What does this mean for the eco-system of cybercrime and the current landscape of fraud prevention if it's gotten harder to go about business as usual for these fraudsters? Or, does it mean they will work around it & come back stronger than ever? Additionally, a large online retailer recently alerted Karisse to new websites popping up selling products from the legitimate retailer's company at unrealistic prices, hosted by legitimate hosting companies. While triangulation is not new, the approach and sophistication of these new sites are. And in many cases, the legitimate merchant is shipping the stolen products directly to the unassuming consumer of the fraudulent website, and not even knowing it. How can companies know if their products are being bought with stolen cards & re-sold? What can they do to stop them? By using an example of one website that was recently identified as a triangul...

60 MIN2019 MAY 10
Comments
The Demise of Dark Web Markets + Triangulation Websites Making a Come Back

The World of Drop Addresses + The Fall of the WannaCry "Hero"

One of the most asked about topics by online retailers (with physical goods) are around drop addresses. Residential addresses that are used unknowingly by the owner to receive packages, re-shippers, mules, "legitimate" freight forwarders....and now virtual addresses. What are all of these and how do they work? Why do fraudsters choose one over the other and what are they looking for in a place to ship items to? And, with so many different locations for fraudsters to select to receive your company's products, how do you identify when a shipping address looks legitimate but isn't? But first, Brett talks about the "twitter war" he got in to with the infamous hero of the "WannaCry" ransomware attack and his thoughts on if Marcus Hutchins has truly turned over a "new leaf". -Who better to critique him than a former fraudster, that knows all his tricks? Online FraudCast will be recording a live episode May 22 in San Francisco at CNP Expo! Use promo code OF20 to receive 20% off an all-acce...

73 MIN2019 MAY 3
Comments
The World of Drop Addresses + The Fall of the WannaCry "Hero"

Current Events in Fraud: Fraud Issues for Consumers + Julian Assange

It seems like recently there have been more stories in the headlines about fraud and cybercrime. On top of that, Karisse is wondering if she's bad luck for her friends and family, who have become recent victims of fraud. She shares some of these situations to educate listeners on recent scams against consumers, and Brett gives exceptional advice on what should be done to protect yourself from further fraud, whether you have been the victim of fraud already or not. Then, Brett talks about Julian Assange. -How, when and why they met recently and provides a former cyber-criminal's perspective on Assange's actions and lack of remorse. The final recent headline discussed is the recent reports that Chipotle's mobile app has been hit with ATOs due to credential stuffing. Karisse gives her thoughts on how to prevent being in the headlines for this fraud tactic that is hitting almost every online & mobile company with virtual accounts, and how to score points with your customers by gaining t...

63 MIN2019 APR 25
Comments
Current Events in Fraud: Fraud Issues for Consumers + Julian Assange

An Informative Conversation with a Fraud Fighting Veteran -Interview with Kevin Lee

This week's episode is a little different than most. This week, Brett & Karisse talk to Kevin Lee, fraud fighting veteran and former fraud leader at Google, Square and Facebook. -and current Trust and safety Architect at Sift Technologies. They discuss a lot of important topics such as: -The various threats and issues that Kevin faced in his career at 3 of the biggest companies in the world -The best career advice he has from his experience, and the best advice he's been given (from a pretty famous source) -Why fraud fighting is now evolving in to "Trust & Safety", and the mindset and advantages within your company that that transition provides -Advice on how to engage senior leadership, especially when they don't understand the importance of fraud prevention and Trust & Safety -The reasons he moved from a merchant role to a vendor role and some of the benefits and lessons he's learned from that transition It's a FULL episode with one of the smartest and well accomplished fraud figh...

76 MIN2019 APR 16
Comments
An Informative Conversation with a Fraud Fighting Veteran -Interview with Kevin Lee

Latest Episodes

Episode 3: Merchant ATO (Account TakeOver)

Brett and Karisse discuss the increasingly growing problem of online criminals taking over customers accounts at the merchant level. Learn more about your ad choices. Visit megaphone.fm/adchoices

61 MIN6 d ago
Comments
Episode 3: Merchant ATO (Account TakeOver)

Episode 2: Reshipper Fraud--Everything Old is New Again

The Consumer, the Financial Institution, and the Merchant. Each siloed off from the next. Brett and Karisse discuss a specific type of reshipper fraud which involves taking advantage of those silos and their lack of cross communicating. A new fraud? Brett seems to remember.... Learn more about your ad choices. Visit megaphone.fm/adchoices

60 MIN2 w ago
Comments
Episode 2: Reshipper Fraud--Everything Old is New Again

Episode 1: What Happens When Podcast Partners Disagree.

Season 2 is LIVE, But SEVERAL Months late. Season 2 launches with an explanation of why. Is it proper to name companies who do wrong and misuse the power given them? Brett and Karisse have different opinions on the matter and the fallout of such led to several months delay in launching Season 2. Little Secret? Neither Brett or Karisse have changed their views on the matter. We both apologize profusely for the delay. Learn more about your ad choices. Visit megaphone.fm/adchoices

57 MIN2 w ago
Comments
Episode 1: What Happens When Podcast Partners Disagree.

LIVE from CNP Expo 2019! -Social Engineering Calls

There is no better way to end the first season of Online FraudCast than with a live recording in front of hundreds of online fraud professionals! Starting off with "What The Fraud", we hear from two unassuming audience members, some of their favorite "fraud stories". Then, diving right into the topic of the episode, social engineering. Brett brought "show & tell" to the audience...the result of him testing his skills in social engineering prior to the conference. He shares the goals of a social engineer, some of their tactics, and the first thing an experienced criminal will do before placing orders with fraudulent credit cards. Then, Karisse shares some of the "academics" of preventing social engineering, along with some best practices. All of this information culminates into a demonstration of a call between a fraudster attempting social engineering & a customer service representative. One of the biggest takeaways: Social engineering is not as obvious as we often think it will be!...

52 MIN2019 JUN 6
Comments
LIVE from CNP Expo 2019! -Social Engineering Calls

Bonus episode: Merchants Are From Mars; Vendors are from Venus

Over the last year or so, Karisse has noticed a large divide between two groups that *should* be unified in their fight against online fraud and abuse: merchants and solution providers. This divide has led to frustrations, assumptions and burned bridges. Because Karisse has a 10,000 foot view of the industry and works with both merchants and solution providers in her consultancy, she's in a unique position to share the perspective of each side to one another. She also posted a survey on LinkedIn asking merchants & vendors to share their perspectives, stories, and advice to the other side, and received way more responses than she was expecting! She'll share some of the best responses to those questions, in addition to her own observations and insights. Solution providers will learn more about merchants: how they think, what they care about and how they want to be sold to. And Merchants will learn how to better communicate with vendors and to get the most out of vendor interactions, a...

78 MIN2019 MAY 21
Comments
Bonus episode: Merchants Are From Mars; Vendors are from Venus

Gift Card Phone Scammers Impacting Popular Merchants + Other Current Topics

Season 1 of the Online FraudCast is nearing an end, and Brett & Karisse talk about changes to the podcast for the upcoming Season 2 (by late June). Brett also shares some of his experience speaking at the CISO academy at Quantico last week, and they both talk about the importance of strategies to prosecute cybercriminals in order to start holding them accountable, something Brett feels passionate about, as going to prison was the catalyst for him changing his ways. Karisse talks about a gift card scam hitting a lot of multi-channel retailers with private label gift cards. While it's a scam impacting consumers, many merchants are footing the bill for these scams. They also talk about why PR and communications providing education for consumers on protecting themselves against popular fraud tactics on your website or in your stores could not only save your company a lot of money but also create more customer satisfaction. Don't forget to order your Online FraudCast Merch! www.TeeSpring...

55 MIN2019 MAY 16
Comments
Gift Card Phone Scammers Impacting Popular Merchants + Other Current Topics

The Demise of Dark Web Markets + Triangulation Websites Making a Come Back

Recently, two of the most well known dark web markets have been taken down by law enforcement. What does this mean for the eco-system of cybercrime and the current landscape of fraud prevention if it's gotten harder to go about business as usual for these fraudsters? Or, does it mean they will work around it & come back stronger than ever? Additionally, a large online retailer recently alerted Karisse to new websites popping up selling products from the legitimate retailer's company at unrealistic prices, hosted by legitimate hosting companies. While triangulation is not new, the approach and sophistication of these new sites are. And in many cases, the legitimate merchant is shipping the stolen products directly to the unassuming consumer of the fraudulent website, and not even knowing it. How can companies know if their products are being bought with stolen cards & re-sold? What can they do to stop them? By using an example of one website that was recently identified as a triangul...

60 MIN2019 MAY 10
Comments
The Demise of Dark Web Markets + Triangulation Websites Making a Come Back

The World of Drop Addresses + The Fall of the WannaCry "Hero"

One of the most asked about topics by online retailers (with physical goods) are around drop addresses. Residential addresses that are used unknowingly by the owner to receive packages, re-shippers, mules, "legitimate" freight forwarders....and now virtual addresses. What are all of these and how do they work? Why do fraudsters choose one over the other and what are they looking for in a place to ship items to? And, with so many different locations for fraudsters to select to receive your company's products, how do you identify when a shipping address looks legitimate but isn't? But first, Brett talks about the "twitter war" he got in to with the infamous hero of the "WannaCry" ransomware attack and his thoughts on if Marcus Hutchins has truly turned over a "new leaf". -Who better to critique him than a former fraudster, that knows all his tricks? Online FraudCast will be recording a live episode May 22 in San Francisco at CNP Expo! Use promo code OF20 to receive 20% off an all-acce...

73 MIN2019 MAY 3
Comments
The World of Drop Addresses + The Fall of the WannaCry "Hero"

Current Events in Fraud: Fraud Issues for Consumers + Julian Assange

It seems like recently there have been more stories in the headlines about fraud and cybercrime. On top of that, Karisse is wondering if she's bad luck for her friends and family, who have become recent victims of fraud. She shares some of these situations to educate listeners on recent scams against consumers, and Brett gives exceptional advice on what should be done to protect yourself from further fraud, whether you have been the victim of fraud already or not. Then, Brett talks about Julian Assange. -How, when and why they met recently and provides a former cyber-criminal's perspective on Assange's actions and lack of remorse. The final recent headline discussed is the recent reports that Chipotle's mobile app has been hit with ATOs due to credential stuffing. Karisse gives her thoughts on how to prevent being in the headlines for this fraud tactic that is hitting almost every online & mobile company with virtual accounts, and how to score points with your customers by gaining t...

63 MIN2019 APR 25
Comments
Current Events in Fraud: Fraud Issues for Consumers + Julian Assange

An Informative Conversation with a Fraud Fighting Veteran -Interview with Kevin Lee

This week's episode is a little different than most. This week, Brett & Karisse talk to Kevin Lee, fraud fighting veteran and former fraud leader at Google, Square and Facebook. -and current Trust and safety Architect at Sift Technologies. They discuss a lot of important topics such as: -The various threats and issues that Kevin faced in his career at 3 of the biggest companies in the world -The best career advice he has from his experience, and the best advice he's been given (from a pretty famous source) -Why fraud fighting is now evolving in to "Trust & Safety", and the mindset and advantages within your company that that transition provides -Advice on how to engage senior leadership, especially when they don't understand the importance of fraud prevention and Trust & Safety -The reasons he moved from a merchant role to a vendor role and some of the benefits and lessons he's learned from that transition It's a FULL episode with one of the smartest and well accomplished fraud figh...

76 MIN2019 APR 16
Comments
An Informative Conversation with a Fraud Fighting Veteran -Interview with Kevin Lee

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