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TeleTracking Patient Flow Podcast

TeleTracking Patient Flow Podcast

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TeleTracking Patient Flow Podcast

TeleTracking Patient Flow Podcast

TeleTracking Patient Flow Podcast

0
Followers
2
Plays
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About Us

TeleTracking is pleased to bring you Patient Flow Podcast - insightful conversations with the leading experts in patient flow and a focus on the best practices that drive successful outcomes—helping ensure patients across the healthcare continuum get the right care, in the right place, at the right time.TeleTracking's mission is to optimize health system operations by providing solutions and services that enable the highest quality of care delivery, optimize care coordination to enhance patient flow, and ensure your hospital operations are continually delivering the results you need.

Latest Episodes

Disaster Readiness | Part 2

In this second episode of our four part series, we meet Justin Willis, Nurse Manager, Centralized Patient Logistics Center at Broward Health, who brings first-hand experience of both Hurricane Dorian and the Stoneman Douglas High School shooting. John Weimer, Vice President of Emergency and Trauma Services at Kettering Health Network, worked with his team to care for the victims of the mass shooting in Dayton, Ohio. What you'll learn: • Refining the evacuation processes (3:06) • Standardizing disaster equipment (4:30) • Triage tagging (5:30) • Managing patient intake in an emergency (7:22) • Redeploying resources (9:45)

13 MINMAR 10
Comments
Disaster Readiness | Part 2

Disaster Readiness | Part 1

On today’s episode…disasters. Whether from wildfires, hurricanes and tornados to flu outbreaks and mass shootings — disasters are unfortunately a part of life. During these difficult times, the benefits of a centralized approach to care are essential —and demonstrates the importance of planning and regular disaster drills. On this episode, we begin a disaster readiness series, hearing from health professionals who put those disaster drills into practice. They recently told their stories at TeleTracking’s TeleCon 19. In this four part series, we begin with Sandra Gonzales, Trauma Program Director and Arturo Vilalobos, Administrator on Duty – both from UMC El Paso. The two tell us how the disaster of the El Paso shootings unfolded in their command centers. What you'll learn: • Tracking beds during a tragedy (1:05) • Putting preparation into action (2:20) • Communicating with first responders (3:20) • Managing rumors and social media (5:45)

9 MINFEB 26
Comments
Disaster Readiness | Part 1

Jon Hickenlooper | Intermountain Healthcare

On today’s episode, we meet Jon Hickenlooper, an Operations Consultant for Patient Flow at Intermountain Healthcare in the Greater Salt Lake City Utah area. Intermountain is a 24 hospital system with more than 30 thousand employees. Jon talked to us recently at TeleTracking’s TeleCon 19 about using TeleTracking to study metrics and identify challenges within their organization. What you'll learn: • Implementing TeleTracking (1:03) • Working with data (2:45) • The Virtual Hospital concept (3:30)

6 MINJAN 28
Comments
Jon Hickenlooper | Intermountain Healthcare

Health First | Linda Castelli and Luann Tirelli

On today’s episode, we meet Linda Castelli and Luann Tirelli of Health First in Melbourne, FL. Linda is the Supervisor of Centralized Patient Logistics and Centralized Registration, Luann is the Director of VitalWatch eICU Operations. Both work extensively with TeleTracking in their roles with Health First, which was an early adopter of the technology. Today you'll learn: • Moving from paper to digital (:48) • The eICU Concept (4:45) • Patient Satisfaction Scores (7:01) • Focus on Ready-To-Move (8:19) • Setting Goals & Benchmarking (13:45) - Disaster Response (15:23)

20 MIN2019 DEC 10
Comments
Health First | Linda Castelli and Luann Tirelli

Heather Beauford | Washington Regional Medical Center

On today’s episode, we meet Heather Beauford, Operations Manager with Washington Regional Medical Center located in Northwest Arkansas. Heather has been working with the TeleTracking platform since it was introduced to Washington Regional Medical Center three years ago. Here, she tells us about making that leap into the technology. Here's what you'll learn: • Understanding the "why" of TeleTracking (1:35) • Focused oversight committee(3:00) • The Proof is in the Data (4:54) • Creating a Culture Through Education (7:04) • Initiatives for the Future (9:35)

12 MIN2019 NOV 19
Comments
Heather Beauford | Washington Regional Medical Center

Melanie Morris | Carilion Clinic

On today’s episode, we meet Melanie Morris, Senior Director of Carilion Clinic’s Transfer & Communications Center, based in Roanoke, VA. Melanie currently manages bed placement for two of the system’s six facilities, but will soon take over communications for all locations with the help of TeleTracking. What you'll learn today: • Lessoned learned while expanding (1:16) • The importance of an EVS liason (2:25) • Managing an off-site Command Center(4:38) • Details of starting a Command Center from scratch(6:53) • Getting support from key players(8:26) • Top 3 Tips to Command Center success (10:49)

14 MIN2019 NOV 12
Comments
Melanie Morris | Carilion Clinic

Paul Taber | Broward Health | Part 2

On today’s episode we continue our conversation with Paul Taber, Director, Centralized Patient Logistics Center at Broward Health in Broward County, Florida. In this segment, Paul discusses the culture shift in implementing an effective patient flow system. What you'll learn... - The role of leadership in the process (:38) - Bridging the gap of managing multiple facilities (2:05) - Marketing the Command Center to referring physicians (3:37) - Discharge planning process (5:10) - Advise to others (6:20)

7 MIN2019 AUG 22
Comments
Paul Taber | Broward Health | Part 2

Paul Taber | Broward Health | Part 1

On today’s episode we meet Paul Taber, Director, the Centralized Patient Logistics Center at Broward Health in Broward County, Florida. Paul discusses the steps to success in implementing an effective patient flow plan. Today you'll learn: - Buy in by key administrators (:35) - Staffing (1:44) - Addition of Case Management to process (3:!0) - Goals (4:12) - Disaster Management Preperation(5:40)

8 MIN2019 AUG 22
Comments
Paul Taber | Broward Health | Part 1

Chris Wagoner | Ascension

On today’s episode we meet Chris Wagoner, Regional Director, Clinical Support Services at Ascension, the largest Catholic health system with facilities in 23 states and the District of Columbia. Chris put his extensive background to work to pull together clinicians, support and IT to serve patients better. The answer was a Command Center. What you'll learn today: • Keys to creating a command center (:44) • Getting executive buy-in (3:33) • Successful onboarding strategy (5:10) • If I had to do it all over again... (8:00) • Outbound marketing (10:19) • Efficiency statistics (11:23)

12 MIN2019 AUG 5
Comments
Chris Wagoner | Ascension

William Folk | Northwell Health

On today’s episode, we meet William Folk, Assistant Director of Nursing and Patient Logistics at Northwell Health, Huntington Hospital. William has been critical in implementing pull methodology to help improve patient flow at Northwell/Huntington. Here's what you'll learn: • Strategizing organizational change (:40) • Pull + Accountability(2:50) • Reporting (6:15) • Ready to Move (7:20) • Next steps (10:21)

13 MIN2019 JUL 19
Comments
William Folk | Northwell Health

Latest Episodes

Disaster Readiness | Part 2

In this second episode of our four part series, we meet Justin Willis, Nurse Manager, Centralized Patient Logistics Center at Broward Health, who brings first-hand experience of both Hurricane Dorian and the Stoneman Douglas High School shooting. John Weimer, Vice President of Emergency and Trauma Services at Kettering Health Network, worked with his team to care for the victims of the mass shooting in Dayton, Ohio. What you'll learn: • Refining the evacuation processes (3:06) • Standardizing disaster equipment (4:30) • Triage tagging (5:30) • Managing patient intake in an emergency (7:22) • Redeploying resources (9:45)

13 MINMAR 10
Comments
Disaster Readiness | Part 2

Disaster Readiness | Part 1

On today’s episode…disasters. Whether from wildfires, hurricanes and tornados to flu outbreaks and mass shootings — disasters are unfortunately a part of life. During these difficult times, the benefits of a centralized approach to care are essential —and demonstrates the importance of planning and regular disaster drills. On this episode, we begin a disaster readiness series, hearing from health professionals who put those disaster drills into practice. They recently told their stories at TeleTracking’s TeleCon 19. In this four part series, we begin with Sandra Gonzales, Trauma Program Director and Arturo Vilalobos, Administrator on Duty – both from UMC El Paso. The two tell us how the disaster of the El Paso shootings unfolded in their command centers. What you'll learn: • Tracking beds during a tragedy (1:05) • Putting preparation into action (2:20) • Communicating with first responders (3:20) • Managing rumors and social media (5:45)

9 MINFEB 26
Comments
Disaster Readiness | Part 1

Jon Hickenlooper | Intermountain Healthcare

On today’s episode, we meet Jon Hickenlooper, an Operations Consultant for Patient Flow at Intermountain Healthcare in the Greater Salt Lake City Utah area. Intermountain is a 24 hospital system with more than 30 thousand employees. Jon talked to us recently at TeleTracking’s TeleCon 19 about using TeleTracking to study metrics and identify challenges within their organization. What you'll learn: • Implementing TeleTracking (1:03) • Working with data (2:45) • The Virtual Hospital concept (3:30)

6 MINJAN 28
Comments
Jon Hickenlooper | Intermountain Healthcare

Health First | Linda Castelli and Luann Tirelli

On today’s episode, we meet Linda Castelli and Luann Tirelli of Health First in Melbourne, FL. Linda is the Supervisor of Centralized Patient Logistics and Centralized Registration, Luann is the Director of VitalWatch eICU Operations. Both work extensively with TeleTracking in their roles with Health First, which was an early adopter of the technology. Today you'll learn: • Moving from paper to digital (:48) • The eICU Concept (4:45) • Patient Satisfaction Scores (7:01) • Focus on Ready-To-Move (8:19) • Setting Goals & Benchmarking (13:45) - Disaster Response (15:23)

20 MIN2019 DEC 10
Comments
Health First | Linda Castelli and Luann Tirelli

Heather Beauford | Washington Regional Medical Center

On today’s episode, we meet Heather Beauford, Operations Manager with Washington Regional Medical Center located in Northwest Arkansas. Heather has been working with the TeleTracking platform since it was introduced to Washington Regional Medical Center three years ago. Here, she tells us about making that leap into the technology. Here's what you'll learn: • Understanding the "why" of TeleTracking (1:35) • Focused oversight committee(3:00) • The Proof is in the Data (4:54) • Creating a Culture Through Education (7:04) • Initiatives for the Future (9:35)

12 MIN2019 NOV 19
Comments
Heather Beauford | Washington Regional Medical Center

Melanie Morris | Carilion Clinic

On today’s episode, we meet Melanie Morris, Senior Director of Carilion Clinic’s Transfer & Communications Center, based in Roanoke, VA. Melanie currently manages bed placement for two of the system’s six facilities, but will soon take over communications for all locations with the help of TeleTracking. What you'll learn today: • Lessoned learned while expanding (1:16) • The importance of an EVS liason (2:25) • Managing an off-site Command Center(4:38) • Details of starting a Command Center from scratch(6:53) • Getting support from key players(8:26) • Top 3 Tips to Command Center success (10:49)

14 MIN2019 NOV 12
Comments
Melanie Morris | Carilion Clinic

Paul Taber | Broward Health | Part 2

On today’s episode we continue our conversation with Paul Taber, Director, Centralized Patient Logistics Center at Broward Health in Broward County, Florida. In this segment, Paul discusses the culture shift in implementing an effective patient flow system. What you'll learn... - The role of leadership in the process (:38) - Bridging the gap of managing multiple facilities (2:05) - Marketing the Command Center to referring physicians (3:37) - Discharge planning process (5:10) - Advise to others (6:20)

7 MIN2019 AUG 22
Comments
Paul Taber | Broward Health | Part 2

Paul Taber | Broward Health | Part 1

On today’s episode we meet Paul Taber, Director, the Centralized Patient Logistics Center at Broward Health in Broward County, Florida. Paul discusses the steps to success in implementing an effective patient flow plan. Today you'll learn: - Buy in by key administrators (:35) - Staffing (1:44) - Addition of Case Management to process (3:!0) - Goals (4:12) - Disaster Management Preperation(5:40)

8 MIN2019 AUG 22
Comments
Paul Taber | Broward Health | Part 1

Chris Wagoner | Ascension

On today’s episode we meet Chris Wagoner, Regional Director, Clinical Support Services at Ascension, the largest Catholic health system with facilities in 23 states and the District of Columbia. Chris put his extensive background to work to pull together clinicians, support and IT to serve patients better. The answer was a Command Center. What you'll learn today: • Keys to creating a command center (:44) • Getting executive buy-in (3:33) • Successful onboarding strategy (5:10) • If I had to do it all over again... (8:00) • Outbound marketing (10:19) • Efficiency statistics (11:23)

12 MIN2019 AUG 5
Comments
Chris Wagoner | Ascension

William Folk | Northwell Health

On today’s episode, we meet William Folk, Assistant Director of Nursing and Patient Logistics at Northwell Health, Huntington Hospital. William has been critical in implementing pull methodology to help improve patient flow at Northwell/Huntington. Here's what you'll learn: • Strategizing organizational change (:40) • Pull + Accountability(2:50) • Reporting (6:15) • Ready to Move (7:20) • Next steps (10:21)

13 MIN2019 JUL 19
Comments
William Folk | Northwell Health
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