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The England Logistics Podcast Network

England Logistics

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The England Logistics Podcast Network

The England Logistics Podcast Network

England Logistics

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0
Plays
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About Us

In a constantly changing industry, it’s key to have a resource that you can rely on for the latest updates and best practices. That’s where The England Logistics Podcast Network can help. Our team discusses a variety of industry topics from new mandates to customer service tips. By sharing our experience on these topics, England Logistics hopes to unify logistics providers and keep things running smoothly.Each episode on The England Logistics Podcast Network offers a brief discussion between experienced professionals on the England Logistics team. These discussions share tips that will allow you to take your business to the next level.

Latest Episodes

Ep 14 | Direct Customer Contact

We sit down with Marshall and Darryl from our Less-than-Truckload team to discuss the value of 'Direct Customer Contact' in a customer service interaction and share ways they use it every day.

8 MIN2019 JUN 21
Comments
Ep 14 | Direct Customer Contact

Ep 13 | Call Reviews

We sit down with Zac and Jason from our Less-than-Truckload team to discuss the value of Call Reviews in a customer service interaction and share ways they use it every day.

9 MIN2019 JUN 14
Comments
Ep 13 | Call Reviews

Ep 12 | Matching Communication Styles

We sit down with Amber and Trevor from our Less-than-Truckload team to discuss the value of "Matching Communication Styles" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

13 MIN2019 JUN 8
Comments
Ep 12 | Matching Communication Styles

Ep 11 | Weekly Coaching

We sit down with Marshall and Maciah from our Less-than-Truckload team to discuss the value of "Weekly Coaching" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

11 MIN2019 MAR 21
Comments
Ep 11 | Weekly Coaching

Ep 10 | Customer Alignment

We sit down with Ben and Spencer from our Temp-Controlled LTL team to discuss the value of "Alignment" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

10 MIN2019 MAR 19
Comments
Ep 10 | Customer Alignment

Ep 09 | Ramping Up Efforts in Customer Service

We sit down with Joe, Zac and Robert from our Temp-Controlled LTL team to discuss the value of "Ramping Up Your Efforts" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

11 MIN2019 MAR 14
Comments
Ep 09 | Ramping Up Efforts in Customer Service

Ep 08 | Proactive Approach in Customer Service

I sit down with Brad and Scott from our Temp-Controlled LTL team to discuss the value of a "Proactive Approach" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

9 MIN2019 MAR 11
Comments
Ep 08 | Proactive Approach in Customer Service

Ep 07 | Meeting Customer Service Expectations

I sit down with Joe and Wendi from our Temp-Controlled LTL team to discuss the value of "Meeting Expecations" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

10 MIN2019 MAR 11
Comments
Ep 07 | Meeting Customer Service Expectations

Ep 06 | Grit/Tenacity in Customer Service

Sarah and Jerome from our Full Truckload team sit down to discuss the value of "Grit/Tenacity" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.

6 MIN2018 OCT 10
Comments
Ep 06 | Grit/Tenacity in Customer Service

Ep 05 | Communication in Customer Service

Lance and Jaron from our Full Truckload team sit down to discuss the value of "Communication" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.

4 MIN2018 SEP 20
Comments
Ep 05 | Communication in Customer Service

Latest Episodes

Ep 14 | Direct Customer Contact

We sit down with Marshall and Darryl from our Less-than-Truckload team to discuss the value of 'Direct Customer Contact' in a customer service interaction and share ways they use it every day.

8 MIN2019 JUN 21
Comments
Ep 14 | Direct Customer Contact

Ep 13 | Call Reviews

We sit down with Zac and Jason from our Less-than-Truckload team to discuss the value of Call Reviews in a customer service interaction and share ways they use it every day.

9 MIN2019 JUN 14
Comments
Ep 13 | Call Reviews

Ep 12 | Matching Communication Styles

We sit down with Amber and Trevor from our Less-than-Truckload team to discuss the value of "Matching Communication Styles" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

13 MIN2019 JUN 8
Comments
Ep 12 | Matching Communication Styles

Ep 11 | Weekly Coaching

We sit down with Marshall and Maciah from our Less-than-Truckload team to discuss the value of "Weekly Coaching" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

11 MIN2019 MAR 21
Comments
Ep 11 | Weekly Coaching

Ep 10 | Customer Alignment

We sit down with Ben and Spencer from our Temp-Controlled LTL team to discuss the value of "Alignment" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

10 MIN2019 MAR 19
Comments
Ep 10 | Customer Alignment

Ep 09 | Ramping Up Efforts in Customer Service

We sit down with Joe, Zac and Robert from our Temp-Controlled LTL team to discuss the value of "Ramping Up Your Efforts" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

11 MIN2019 MAR 14
Comments
Ep 09 | Ramping Up Efforts in Customer Service

Ep 08 | Proactive Approach in Customer Service

I sit down with Brad and Scott from our Temp-Controlled LTL team to discuss the value of a "Proactive Approach" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

9 MIN2019 MAR 11
Comments
Ep 08 | Proactive Approach in Customer Service

Ep 07 | Meeting Customer Service Expectations

I sit down with Joe and Wendi from our Temp-Controlled LTL team to discuss the value of "Meeting Expecations" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

10 MIN2019 MAR 11
Comments
Ep 07 | Meeting Customer Service Expectations

Ep 06 | Grit/Tenacity in Customer Service

Sarah and Jerome from our Full Truckload team sit down to discuss the value of "Grit/Tenacity" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.

6 MIN2018 OCT 10
Comments
Ep 06 | Grit/Tenacity in Customer Service

Ep 05 | Communication in Customer Service

Lance and Jaron from our Full Truckload team sit down to discuss the value of "Communication" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.

4 MIN2018 SEP 20
Comments
Ep 05 | Communication in Customer Service
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