Himalaya: Listen. Learn. Grow.
The Moving Mastery Podcast with Louis Massaro
In this episode of the Moving CEO Scaling Series, Louis Massaro shares why you must systematize your moving operation before you begin to scale your moving company.
- What you need to do to ensure a constant flow of new mover applicants and optimize your mover hiring process
- How to stop all the equipment and supplies on your trucks from constantly disappearing or getting lost
- Why you must do a scripted confirmation call if you want to increase your RPM (Revenue Per Move)
Your customers don’t care about your different departments, your hiring headaches, your marketing processes, etc…
All they care about is being able to book a move with a company that they trust, right?
But if your operation isn’t on point and you are unable to deliver that service to them, you aren’t going to be able to scale your business.
When you systematize all aspects of your operation it will help your business to run smooth, efficient, and stress-free.
And it will also turn your customers into raving fans who will be more likely to use your company again, and they’ll leave great reviews for you on Yelp or Google, and recommend you to their friends and family.
As you know, great reviews, repeat business, and referrals all lead to more revenue for your company, and more profit for you.
Combine that with a clearly defined Truck Inventory Process, an efficient Mover Hiring and Training Process, a dialed-in Storage Process, and Scripted Confirmation Calls on every move…
You’ll be running a tight operation at your company in no time - one that you can duplicate over and over as you open new locations and scale your business.
Systematize your operation and take your moving company to the NEXT LEVEL!
Listen to this episode now and go download the last few episodes too!
Updates: Moving CEO Business Program!!!
The Moving CEO Business Program now has 3 levels of membership! This is the program where Louis teaches you how he did E-V-E-R-Y-T-H-I-N-G! Go to www.louismassaro.com/movingceo for details.
Subscribe to Louis’s YouTube channel for more tips on growing your moving company.
Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages
Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro
Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level.
Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.
Meet him at LouisMassaro.com