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Medical Receptionist Network Podcast

Shivhon Adkins

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Medical Receptionist Network Podcast

Medical Receptionist Network Podcast

Shivhon Adkins

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Followers
0
Plays
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About Us

MRN podcast focuses on the importance of clerical and administrative roles and how they impact the healthcare industry, personal growth, and success. The Medical Receptionist Network provides a community and training for front office receptionist in healthcare.

Latest Episodes

Why Aren't All Medical Offices Using EMR? Episode 13

On today’s show, we discuss some reasons why all medical offices have not transitioned into Electronic Medical Records. We also discussed some of the benefits of having an EMR system. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: MRN Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free... Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

17 MIN2019 SEP 8
Comments
Why Aren't All Medical Offices Using EMR? Episode 13

Customer Service During Times of Change Episode 12

On today’s show, we discuss how Medical Receptionists can provide consistent customer service at the front desk during times of change in the office. We also discussed making arrangements with your office and schedule for summer and summer vacations. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: MRN Need a new planner? Check out our Affiliate LOA, click link to learn more https://manifestationplanner.com/free-planner-clickpop2?affiliate_id=1506465 Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

20 MIN2019 JUN 17
Comments
Customer Service During Times of Change Episode 12

Healthcare Management round table with PAHCOM Rockville, MD Chapter

On this weeks episode we discuss the front desk, transparency, provider communication, and healthcare management topics with the wonderful Rockville, MD chapter of PAHCOM- Professional Association of Healthcare Office Management. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Dont forget to subscribe to the Medical Receptionist Network podcast!

37 MIN2019 MAR 28
Comments
Healthcare Management round table with PAHCOM Rockville, MD Chapter

Ways To Best Serve The Differences In Your Patients

On today's show we discuss different patient types and the ways to best accommodate their needs while keeping your office environment professional, empathetic, and compassionate. December 15, 2018 is the last day to enroll in health insurance for 2019 through Heathcare.gov. Medical insurance changes effect medical practices and patients all over the country. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6

26 MIN2018 DEC 16
Comments
Ways To Best Serve The Differences In Your Patients

Exploring Compliance in Healthcare with guest Coley Bennett, CMM

Coley Bennett is a Certified Medical Manager, as well as a member of the National Advisory Board of PAHCOM- Professional Association of Healthcare Office Management. Coley is currently the Executive Compliance Officer and Administrator with Lantern Therapeutic Services in Maryland. During our conversation Coley provided great insight valuable to all medical practices. We talk compliance, audits, front desk, waiting rooms, communication and Maui! Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6

50 MIN2018 OCT 8
Comments
Exploring Compliance in Healthcare with guest Coley Bennett, CMM

Nursing, Teamwork, and Unit Secretaries

On this week’s podcast I had the pleasure of interviewing my mom, Karen Adkins, LPN. She has 32 years of experience in the medical field. It was great to hear her nursing experience and how communication with unit secretaries and team-based efforts allow for an improved work environment and better patient care. We dedicate this show to her dear friend and former nursing colleague JoAnn Moran 1966-2016. An amazing woman, mother, and nurse. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6

21 MIN2018 AUG 8
Comments
Nursing, Teamwork, and Unit Secretaries

Patient Satisfaction and the Front Desk- Episode 7

On today's episode of the Medical Receptionist Network Podcast Shivhon Adkins discusses ways to encourage and increase patient satisfaction in your office. Customer service, communication, and lengthy wait times discussed Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Thank you for tuning in!

22 MIN2018 JUN 20
Comments
Patient Satisfaction and the Front Desk- Episode 7

Front Desk and Patient Satisfaction with guest Cynthia Belovin Episode 6

Shivhon Adkins interviews Cynthia Belovinto discuss her experience as a Medical Receptionist. With 8 years of experience under her belt Cindy had some key advice for new receptionisists and provided ways front desk staff contribute to patient satisfaction. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Thank you for tuning in!

21 MIN2018 MAY 3
Comments
Front Desk and Patient Satisfaction with guest Cynthia Belovin Episode 6

Office Conflict- Episode 5 Medical Receptionist Network Podcast

Shivhon Adkins discuss medical office conflict resolution and how changing your approach can impact the efficiency of your office and work life balance. Focusing on a solution based approach is beneficial and she discusses ways to achieve a more professional and mature outcome. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Thank you for tuning in!

23 MIN2018 APR 15
Comments
Office Conflict- Episode 5 Medical Receptionist Network Podcast

Episode 4 Customer Service-Medical Receptionist Network Podcast

Shivhon Adkins discusses customer service for front desk staff. Being courteous and understanding Listening Problem solving Treat people with respect Consider the patients privacy Respond in a timely fashion Follow up Go the extra mile Visit us at www.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Thank you for tuning in!

19 MIN2018 MAR 30
Comments
Episode 4 Customer Service-Medical Receptionist Network Podcast

Latest Episodes

Why Aren't All Medical Offices Using EMR? Episode 13

On today’s show, we discuss some reasons why all medical offices have not transitioned into Electronic Medical Records. We also discussed some of the benefits of having an EMR system. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: MRN Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free... Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

17 MIN2019 SEP 8
Comments
Why Aren't All Medical Offices Using EMR? Episode 13

Customer Service During Times of Change Episode 12

On today’s show, we discuss how Medical Receptionists can provide consistent customer service at the front desk during times of change in the office. We also discussed making arrangements with your office and schedule for summer and summer vacations. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: MRN Need a new planner? Check out our Affiliate LOA, click link to learn more https://manifestationplanner.com/free-planner-clickpop2?affiliate_id=1506465 Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

20 MIN2019 JUN 17
Comments
Customer Service During Times of Change Episode 12

Healthcare Management round table with PAHCOM Rockville, MD Chapter

On this weeks episode we discuss the front desk, transparency, provider communication, and healthcare management topics with the wonderful Rockville, MD chapter of PAHCOM- Professional Association of Healthcare Office Management. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Dont forget to subscribe to the Medical Receptionist Network podcast!

37 MIN2019 MAR 28
Comments
Healthcare Management round table with PAHCOM Rockville, MD Chapter

Ways To Best Serve The Differences In Your Patients

On today's show we discuss different patient types and the ways to best accommodate their needs while keeping your office environment professional, empathetic, and compassionate. December 15, 2018 is the last day to enroll in health insurance for 2019 through Heathcare.gov. Medical insurance changes effect medical practices and patients all over the country. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6

26 MIN2018 DEC 16
Comments
Ways To Best Serve The Differences In Your Patients

Exploring Compliance in Healthcare with guest Coley Bennett, CMM

Coley Bennett is a Certified Medical Manager, as well as a member of the National Advisory Board of PAHCOM- Professional Association of Healthcare Office Management. Coley is currently the Executive Compliance Officer and Administrator with Lantern Therapeutic Services in Maryland. During our conversation Coley provided great insight valuable to all medical practices. We talk compliance, audits, front desk, waiting rooms, communication and Maui! Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6

50 MIN2018 OCT 8
Comments
Exploring Compliance in Healthcare with guest Coley Bennett, CMM

Nursing, Teamwork, and Unit Secretaries

On this week’s podcast I had the pleasure of interviewing my mom, Karen Adkins, LPN. She has 32 years of experience in the medical field. It was great to hear her nursing experience and how communication with unit secretaries and team-based efforts allow for an improved work environment and better patient care. We dedicate this show to her dear friend and former nursing colleague JoAnn Moran 1966-2016. An amazing woman, mother, and nurse. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6

21 MIN2018 AUG 8
Comments
Nursing, Teamwork, and Unit Secretaries

Patient Satisfaction and the Front Desk- Episode 7

On today's episode of the Medical Receptionist Network Podcast Shivhon Adkins discusses ways to encourage and increase patient satisfaction in your office. Customer service, communication, and lengthy wait times discussed Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Thank you for tuning in!

22 MIN2018 JUN 20
Comments
Patient Satisfaction and the Front Desk- Episode 7

Front Desk and Patient Satisfaction with guest Cynthia Belovin Episode 6

Shivhon Adkins interviews Cynthia Belovinto discuss her experience as a Medical Receptionist. With 8 years of experience under her belt Cindy had some key advice for new receptionisists and provided ways front desk staff contribute to patient satisfaction. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Thank you for tuning in!

21 MIN2018 MAY 3
Comments
Front Desk and Patient Satisfaction with guest Cynthia Belovin Episode 6

Office Conflict- Episode 5 Medical Receptionist Network Podcast

Shivhon Adkins discuss medical office conflict resolution and how changing your approach can impact the efficiency of your office and work life balance. Focusing on a solution based approach is beneficial and she discusses ways to achieve a more professional and mature outcome. Visit us atwww.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Thank you for tuning in!

23 MIN2018 APR 15
Comments
Office Conflict- Episode 5 Medical Receptionist Network Podcast

Episode 4 Customer Service-Medical Receptionist Network Podcast

Shivhon Adkins discusses customer service for front desk staff. Being courteous and understanding Listening Problem solving Treat people with respect Consider the patients privacy Respond in a timely fashion Follow up Go the extra mile Visit us at www.medicalreceptionistnetwork.comtoday. Medical Receptionist Handbook to Success available now on Amazon!https://amzn.to/2IeFwy6 Thank you for tuning in!

19 MIN2018 MAR 30
Comments
Episode 4 Customer Service-Medical Receptionist Network Podcast
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