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Digital Shop Talk Radio

AutoVitals

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Digital Shop Talk Radio

Digital Shop Talk Radio

AutoVitals

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Followers
0
Plays
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About Us

This is the Digital Shop Talk Radio, a new weekly podcast from AutoVitals that features users of The Digital Shop platform and discusses their success and challenges in their journey to becoming digital. Each week we will welcome successful digital shop owners from across the country and gain valuable insights that will save you a ton of time and frustration as you transition your shop from paper to digital. These pros run all sizes and types of shops, so you’re guaranteed to learn something new each week.

Latest Episodes

Te-E Times: Not Just a Time Clock

On this episode of The Digital Shop Talk Radio, Tom and Uwe are joined by Tony Zanders of Heritage Auto Repair and Frank Scandura of Frank's European Service explore how to best track technician productivity and efficiency to maximize profitability in your shop.

63 min6 d ago
Comments
Te-E Times: Not Just a Time Clock

The Business Control Panel: An Easy Button for your Shop - Ep. 94

On this episode of The Digital Shop Talk Radio, Tom, Uwe & Bill do a deep dive in to data, metrics and KPIs ad how to measure the right things to maximize shop performance. Its like having an "Easy Button" for your Shop

60 min2 w ago
Comments
The Business Control Panel: An Easy Button for your Shop - Ep. 94

Unleashing the power of The Digital Shop - Ep 93

On this episode of The Digital Shop Talk Radio, Levon Arnold of Long Arm Mechanics in Idaho has a great success story to share how he unleashed the full power of the digital shop to attract new customers!

64 min3 w ago
Comments
Unleashing the power of The Digital Shop - Ep 93

Mastering the basics for shop success - Ep 92

On this episode of The Digital Shop Talk Radio, we will hear how shop owner Dennis Eidson mastered the basics to achieve shop success.

61 minNOV 6
Comments
Mastering the basics for shop success - Ep 92

Special Event: Ask Me Anything - Ep 91

In this special episode of The Digital Shop Talk Radio, hosts Tom Dorsey and Uwe Kleinschmidt joined by Adam Bendzick and John Long, open the floor and take any and all questions from the audience on AutoVitals' implementation and best practices.

73 minOCT 30
Comments
Special Event: Ask Me Anything - Ep 91

It's the Process: Digital Shop Owners Go Multi

On this episode you'll hear 2 successful multi-shop owners share their secrets to success. We had Gerardo “JR” Luna, an independent operator in Ventura, Calif. that is about to open his 4th location (during Covid!) and Fred Haynes, a 4-location Honest-1 operator from Eagan, Minn., as we learn how the Digital Shop workflow management system and the Business Control Panel (BCP) take the fear and guesswork out of running a multi-location operation and give you a bulletproof process to succeed.

66 minOCT 23
Comments
It's the Process: Digital Shop Owners Go Multi

Building an All-Star Team on a Budget

On this episode of The Digital Shop Talk Radio, we met with Jay Goninen from WrenchWay and Fred Gestwicki from Fix-it With Fred about how to build and All-Star team for your Digital Shop. We’ll talk winning strategies to succeed in today’s tough climate and give some insights to help you prepare for the future, as digital technology redefines traditional auto shop roles. - Hear best practices for recruiting the right people for your operation - Learn how to build a bench of talent - Discover how The Digital Shop is enabling innovative shops to re-imagine traditional roles

64 minOCT 16
Comments
Building an All-Star Team on a Budget

Could Your Best Marketer Be Your Service Advisor?

Have you ever wished you had a magic button that you could push and fill your bays with the type of work you want to do? Well, guess what? You have it! On this episode we hear from shop owner Russ Crosby (Russ’s Wrench in Clinton, NJ) and his service advisor Becky Hoffman as they discuss how they used AutoVitals' Campaign Manager to increase new appointments from marketing campaigns by 25%!

60 minOCT 8
Comments
Could Your Best Marketer Be Your Service Advisor?

Should Techs Write Estimates?

As Digital Shops continue to discover innovative ways of running their shops by focusing on performance metrics, putting the paper-based shop to shame, new opportunities through Digital Inspections and Workflow Management arise that challenge the industry status quo. On this week’s episode of the Digital Shop Talk Radio, Host Tom Dorsey is joined by Bruce Nation,owner ofWestlake Independent in Westlake Village, Cali., and Neil Daly, owner of Oceanside Motorsports in beautiful Oceanside, Cali. to compare the benefits and challenges of Techs and Service Writers taking on different roles in the Digital Shop, and how each of these successful operators are applying digital best practices to crush goals that would be impossible to reach in a paper based shop.

60 minOCT 1
Comments
Should Techs Write Estimates?

Enabling Your SA to Handle More Work

By nature, the job of a service advisor is incredibly hectic, making it hard to streamline processes in a day that's constantly filled with interruptions. On this week's episode of The Digital Shop Talk Radio we teamed up with the crew at DRIVE to bring you Mike Button (Owner of Affordable Automotive, DRIVE client) and David Saline (VP of Sales, DRIVE) who will help us explore: - How integrating your PoS can not only save time, but dramatically increase the value of your inspections - Techniques and tools to better manage tasks throughout the day, so your service team can stay laser-focused on sales - Ways to prep your staff for changes in the shop, getting them to buy in from the get-go

52 minSEP 24
Comments
Enabling Your SA to Handle More Work

Latest Episodes

Te-E Times: Not Just a Time Clock

On this episode of The Digital Shop Talk Radio, Tom and Uwe are joined by Tony Zanders of Heritage Auto Repair and Frank Scandura of Frank's European Service explore how to best track technician productivity and efficiency to maximize profitability in your shop.

63 min6 d ago
Comments
Te-E Times: Not Just a Time Clock

The Business Control Panel: An Easy Button for your Shop - Ep. 94

On this episode of The Digital Shop Talk Radio, Tom, Uwe & Bill do a deep dive in to data, metrics and KPIs ad how to measure the right things to maximize shop performance. Its like having an "Easy Button" for your Shop

60 min2 w ago
Comments
The Business Control Panel: An Easy Button for your Shop - Ep. 94

Unleashing the power of The Digital Shop - Ep 93

On this episode of The Digital Shop Talk Radio, Levon Arnold of Long Arm Mechanics in Idaho has a great success story to share how he unleashed the full power of the digital shop to attract new customers!

64 min3 w ago
Comments
Unleashing the power of The Digital Shop - Ep 93

Mastering the basics for shop success - Ep 92

On this episode of The Digital Shop Talk Radio, we will hear how shop owner Dennis Eidson mastered the basics to achieve shop success.

61 minNOV 6
Comments
Mastering the basics for shop success - Ep 92

Special Event: Ask Me Anything - Ep 91

In this special episode of The Digital Shop Talk Radio, hosts Tom Dorsey and Uwe Kleinschmidt joined by Adam Bendzick and John Long, open the floor and take any and all questions from the audience on AutoVitals' implementation and best practices.

73 minOCT 30
Comments
Special Event: Ask Me Anything - Ep 91

It's the Process: Digital Shop Owners Go Multi

On this episode you'll hear 2 successful multi-shop owners share their secrets to success. We had Gerardo “JR” Luna, an independent operator in Ventura, Calif. that is about to open his 4th location (during Covid!) and Fred Haynes, a 4-location Honest-1 operator from Eagan, Minn., as we learn how the Digital Shop workflow management system and the Business Control Panel (BCP) take the fear and guesswork out of running a multi-location operation and give you a bulletproof process to succeed.

66 minOCT 23
Comments
It's the Process: Digital Shop Owners Go Multi

Building an All-Star Team on a Budget

On this episode of The Digital Shop Talk Radio, we met with Jay Goninen from WrenchWay and Fred Gestwicki from Fix-it With Fred about how to build and All-Star team for your Digital Shop. We’ll talk winning strategies to succeed in today’s tough climate and give some insights to help you prepare for the future, as digital technology redefines traditional auto shop roles. - Hear best practices for recruiting the right people for your operation - Learn how to build a bench of talent - Discover how The Digital Shop is enabling innovative shops to re-imagine traditional roles

64 minOCT 16
Comments
Building an All-Star Team on a Budget

Could Your Best Marketer Be Your Service Advisor?

Have you ever wished you had a magic button that you could push and fill your bays with the type of work you want to do? Well, guess what? You have it! On this episode we hear from shop owner Russ Crosby (Russ’s Wrench in Clinton, NJ) and his service advisor Becky Hoffman as they discuss how they used AutoVitals' Campaign Manager to increase new appointments from marketing campaigns by 25%!

60 minOCT 8
Comments
Could Your Best Marketer Be Your Service Advisor?

Should Techs Write Estimates?

As Digital Shops continue to discover innovative ways of running their shops by focusing on performance metrics, putting the paper-based shop to shame, new opportunities through Digital Inspections and Workflow Management arise that challenge the industry status quo. On this week’s episode of the Digital Shop Talk Radio, Host Tom Dorsey is joined by Bruce Nation,owner ofWestlake Independent in Westlake Village, Cali., and Neil Daly, owner of Oceanside Motorsports in beautiful Oceanside, Cali. to compare the benefits and challenges of Techs and Service Writers taking on different roles in the Digital Shop, and how each of these successful operators are applying digital best practices to crush goals that would be impossible to reach in a paper based shop.

60 minOCT 1
Comments
Should Techs Write Estimates?

Enabling Your SA to Handle More Work

By nature, the job of a service advisor is incredibly hectic, making it hard to streamline processes in a day that's constantly filled with interruptions. On this week's episode of The Digital Shop Talk Radio we teamed up with the crew at DRIVE to bring you Mike Button (Owner of Affordable Automotive, DRIVE client) and David Saline (VP of Sales, DRIVE) who will help us explore: - How integrating your PoS can not only save time, but dramatically increase the value of your inspections - Techniques and tools to better manage tasks throughout the day, so your service team can stay laser-focused on sales - Ways to prep your staff for changes in the shop, getting them to buy in from the get-go

52 minSEP 24
Comments
Enabling Your SA to Handle More Work
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