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Heads In The Cloud

Star2Star Communications

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Heads In The Cloud

Heads In The Cloud

Star2Star Communications

1
Followers
1
Plays
OVERVIEWEPISODESYOU MAY ALSO LIKE

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About Us

Join three telecom industry leaders as they discuss tips and tricks in the Unified Communications world. Plus, meet their expert guests who share their own unique perspectives on the industry.

Latest Episodes

072: Conversations of the Cloud with Nick Lippis

In this episode, David and John chat with Nick Lippis, co-founder of ONUG, the Open Networking User Group. Discover the founding story of how this influential group came to be, and hear many of the tech topics being talked about as cloud transformation pushes its way across the market. During the discussion, you'll also hear what valuable information real companies share during ONUG conferences for an unbiased look at how different verticals are tackling cloud governance and other enterprise business needs. Listen through and hear what exciting events are on the rise for ONUG, and hear what cars have John's and Nick's hearts.Show Links:LinkedIn (Nick): https://www.linkedin.com/in/nicklippis/Twitter (Nick): https://twitter.com/NickLippisWebsite (ONUG): https://www.onug.net/LinkedIn (ONUG): https://www.linkedin.com/company/onug/Twitter (ONUG): https://twitter.com/ONUG_Facebook (ONUG): https://www.facebook.com/ONUGCommunity/

37 min2 w ago
Comments
072: Conversations of the Cloud with Nick Lippis

071: Championing Channel Sales with Kevin McGrath

In this episode, David and John catch up with Star2Star’s own Kevin McGrath, Regional Account Director. Travel back with us to the early days, way before Coronavirus, for some fun memories of when John and Kevin traveled together for sales trips and learn how Kevin has evolved his sales process over his many years of experience. Kevin shares a few examples of his technique in building relationships for large healthcare businesses as well as smaller, less complex opportunities, and gives his advice and insights for effective and efficient sales. Don’t miss catching the big indicators for “when to walk away” in sales, or how many meetings add up to TOO many meetings in a world that is limited to mainly virtual meetings.Show Links:LinkedIn: https://www.linkedin.com/in/kevinmcgrath2009/Website: https://www.Star2Star.comLinkedIn: https://www.linkedin.com/company/star2star-communications-llcTwitter: https://twitter.com/Star2StarFacebook: https://www.facebook.com/Star2StarCommunications

44 min3 w ago
Comments
071: Championing Channel Sales with Kevin McGrath

070: Summing Up UCaaS Today with Dave Michels

In this episode, David and John are joined by Dave Michels, communications protagonist, for the second time. The conversation kicks off on the topic of enterprise communications needs and how the UCaaS industry will have to adjust itself to meet them. This packed episode also explores Dave’s expert take on Microsoft’s stance in the UCaaS industry, the continual rise of security’s importance and why it is accelerating, disruption from the Coronavirus, and what it takes to go “off the grid” today. Stick around to hear what Dave has in the works on Talking Headz and his upcoming publications, and what he could not be without if he were stranded on a remote island!Show Link:Dave on LinkedIn: https://www.linkedin.com/in/davemichels/Dave on Twitter: https://twitter.com/davemichelsWebsite: https://talkingpointz.com/

40 minSEP 15
Comments
070: Summing Up UCaaS Today with Dave Michels

069 - Then This Happened: A Leadership Discussion About Managing Through Our New Normal

A leadership discussion about managing through our new normal moderated by Michelle Ragusa-McBain interviewing CEO of JS Group, Janet Schijns, and President and Chief Revenue Officer of Star2Star, Michelle Accardi, to discuss:The journey to the top as two powerful women and leaders in techOvercoming challenges of COVID-19 and being successful in our new normalOpportunities in UCaaS, remote technology, and the future of remote workLinks:Michelle Ragusa-McBain https://www.linkedin.com/in/michelleragusamcbain/Janet Schijns https://www.linkedin.com/in/janetschijns/Michelle Accardi https://www.linkedin.com/in/michelleaccardi/

61 minSEP 10
Comments
069 - Then This Happened: A Leadership Discussion About Managing Through Our New Normal

068: iTelecom, Insights, iAgent, & Exceeding Agent Expectations with Micah Bevitz

In this episode, David and John welcome back Micah Bevitz, CEO and Founder of iTelecom for his second podcast appearance. Micah shares some exciting news from iTelecom: the launch of the new iAgent program and platform! Micah shares his experience curating the ideal MSP Master Agency program, and the pain points for agents that he's identified and alleviated that make iTelecom stand out from many of the large Master Agents' programs. Listen to learn about the iAgent app, how iTelecom helps businesses save money to afford the tech they need, the good and the bad amidst the Coronavirus pandemic, and how to make your own hot chocolate ice cream from scratch -no churn needed!Show Links:Micah’s LinkedIn: https://www.linkedin.com/in/micahbevitz/iTelecom’s LinkedIn: https://www.linkedin.com/company/itelecom---an-elite-solutions-provider/iTelecom’s Facebook: https://www.facebook.com/iTelecomUSiTelecom’s Twitter: https://twitter.com/_itelecomiTelecom’s Website: https://www.itelecom.com/...

39 minSEP 1
Comments
068: iTelecom, Insights, iAgent, & Exceeding Agent Expectations with Micah Bevitz

067: Present Pandemic: Decoding the Digital Pulse, with Evan Kirstel

In this episode, David and John chat once again with Evan Kirstel, Social Media Digital Influencer in the B2B enterprise space. As we continue to cope with the disruption of the Coronavirus, listen in on the pulse of the cyber world. Gain insight into the digital realm from someone who spends 12+ hours a day engaging on social media. You'll discover Evan's take on virtual events, distance learning, and hobbies that don't require venturing into crowded public places. Stay tuned till the end for a little road trip inspiration as we crave New England seafood together from our couches!Show LinksEvan's Website: http://www.evankirstel.com/Evan's LinkedIn: https://www.linkedin.com/in/evankirstel/Evan's Twitter: https://twitter.com/evankirstelPast Episode: https://headsinthecloud.simplecast.com/episodes/006-keep-true-to-the-dreams-of-your-youth

40 minAUG 3
Comments
067: Present Pandemic: Decoding the Digital Pulse, with Evan Kirstel

066: Unraveling & Upgrading IT with Bryan Buck & Griffin Dunn

In this episode, David and John speak with Bryan Buck and Griffin Dunn of Burwood Group, a Star2Star partner and managed service provider for unified communications, security, and networking solutions. Bryan, Practice Director, and Griffin, Senior Consultant, each share their background and what a day in the life at Burwood Group is like. In their stories, hear some sales advice on how to handle some of the common objections from companies who are hesitant to change their infrastructure or management of IT. You'll also hear about the company's dedication to post-sale training, support, and continued guidance. Plus, listen to hear some of the hurdles customers are anticipating as they prepare to transition back to the office after the disruption from Coronavirus.

33 minJUL 1
Comments
066: Unraveling & Upgrading IT with Bryan Buck & Griffin Dunn

065: Customer Centric Selling Strategy with Frank Visgatis

In this episode, David and John speak with Frank Visgatis, President & Chief Operating Officer at CustomerCentric Systems LLC. Frank takes you along on his journey of how he started out in his career in the technology sector, and was pulled into sales where he found great success and a passion that eventually bloomed into the company he helped establish today. Join the talk to dissect the classic sales approach and view what's stuck and what's been perfected. You'll hear a few stories of how big name companies learned to differentiate their sales strategies, have a few laughs on the old days of sales, and learn the knack to the customer centric selling approach.

33 minJUN 15
Comments
065: Customer Centric Selling Strategy with Frank Visgatis

064: Nurturing Possibilities with Gregg Paulk

In this episode, David and John speak with Gregg Paulk, Chief Information Officer at Anderson Center For Autism. Gregg shares his story on becoming involved with Anderson Center For Autism, and why Star2Star stood out and proved to be the optimal solution for the business. Learn how Gregg's passionate organization educates and nurtures autistic children and adults to help them reach their fullest development and integrate back into communities. Discover the technology that has helped Anderson Center For Autism continue operations during the coronavirus, Gregg's favorite restaurant for a takeout meal, and what new technologies are catching Gregg's interest for further empowering Anderson Center's facilities and staff.

36 minJUN 1
Comments
064: Nurturing Possibilities with Gregg Paulk

063: Leading Change with Melissa Asevedo

In this episode, David and John catch up with Melissa Asevado, CEO of Preferred Voice Data Networks, a Star2Star top ten partner. The team is also joined by Joel Greer who supports Melissa's region in Baton Rouge, Louisiana. Melissa shares her roots in the industry and tells the story of the many changes in telecom over the years and how she's adapted her business. Learn her success strategy, what challenges she predicts for the industry, how she's dealing with the Covid-19 pandemic, and what the LSU Tiger's scores have to do with sales.

33 minMAY 1
Comments
063: Leading Change with Melissa Asevedo

Latest Episodes

072: Conversations of the Cloud with Nick Lippis

In this episode, David and John chat with Nick Lippis, co-founder of ONUG, the Open Networking User Group. Discover the founding story of how this influential group came to be, and hear many of the tech topics being talked about as cloud transformation pushes its way across the market. During the discussion, you'll also hear what valuable information real companies share during ONUG conferences for an unbiased look at how different verticals are tackling cloud governance and other enterprise business needs. Listen through and hear what exciting events are on the rise for ONUG, and hear what cars have John's and Nick's hearts.Show Links:LinkedIn (Nick): https://www.linkedin.com/in/nicklippis/Twitter (Nick): https://twitter.com/NickLippisWebsite (ONUG): https://www.onug.net/LinkedIn (ONUG): https://www.linkedin.com/company/onug/Twitter (ONUG): https://twitter.com/ONUG_Facebook (ONUG): https://www.facebook.com/ONUGCommunity/

37 min2 w ago
Comments
072: Conversations of the Cloud with Nick Lippis

071: Championing Channel Sales with Kevin McGrath

In this episode, David and John catch up with Star2Star’s own Kevin McGrath, Regional Account Director. Travel back with us to the early days, way before Coronavirus, for some fun memories of when John and Kevin traveled together for sales trips and learn how Kevin has evolved his sales process over his many years of experience. Kevin shares a few examples of his technique in building relationships for large healthcare businesses as well as smaller, less complex opportunities, and gives his advice and insights for effective and efficient sales. Don’t miss catching the big indicators for “when to walk away” in sales, or how many meetings add up to TOO many meetings in a world that is limited to mainly virtual meetings.Show Links:LinkedIn: https://www.linkedin.com/in/kevinmcgrath2009/Website: https://www.Star2Star.comLinkedIn: https://www.linkedin.com/company/star2star-communications-llcTwitter: https://twitter.com/Star2StarFacebook: https://www.facebook.com/Star2StarCommunications

44 min3 w ago
Comments
071: Championing Channel Sales with Kevin McGrath

070: Summing Up UCaaS Today with Dave Michels

In this episode, David and John are joined by Dave Michels, communications protagonist, for the second time. The conversation kicks off on the topic of enterprise communications needs and how the UCaaS industry will have to adjust itself to meet them. This packed episode also explores Dave’s expert take on Microsoft’s stance in the UCaaS industry, the continual rise of security’s importance and why it is accelerating, disruption from the Coronavirus, and what it takes to go “off the grid” today. Stick around to hear what Dave has in the works on Talking Headz and his upcoming publications, and what he could not be without if he were stranded on a remote island!Show Link:Dave on LinkedIn: https://www.linkedin.com/in/davemichels/Dave on Twitter: https://twitter.com/davemichelsWebsite: https://talkingpointz.com/

40 minSEP 15
Comments
070: Summing Up UCaaS Today with Dave Michels

069 - Then This Happened: A Leadership Discussion About Managing Through Our New Normal

A leadership discussion about managing through our new normal moderated by Michelle Ragusa-McBain interviewing CEO of JS Group, Janet Schijns, and President and Chief Revenue Officer of Star2Star, Michelle Accardi, to discuss:The journey to the top as two powerful women and leaders in techOvercoming challenges of COVID-19 and being successful in our new normalOpportunities in UCaaS, remote technology, and the future of remote workLinks:Michelle Ragusa-McBain https://www.linkedin.com/in/michelleragusamcbain/Janet Schijns https://www.linkedin.com/in/janetschijns/Michelle Accardi https://www.linkedin.com/in/michelleaccardi/

61 minSEP 10
Comments
069 - Then This Happened: A Leadership Discussion About Managing Through Our New Normal

068: iTelecom, Insights, iAgent, & Exceeding Agent Expectations with Micah Bevitz

In this episode, David and John welcome back Micah Bevitz, CEO and Founder of iTelecom for his second podcast appearance. Micah shares some exciting news from iTelecom: the launch of the new iAgent program and platform! Micah shares his experience curating the ideal MSP Master Agency program, and the pain points for agents that he's identified and alleviated that make iTelecom stand out from many of the large Master Agents' programs. Listen to learn about the iAgent app, how iTelecom helps businesses save money to afford the tech they need, the good and the bad amidst the Coronavirus pandemic, and how to make your own hot chocolate ice cream from scratch -no churn needed!Show Links:Micah’s LinkedIn: https://www.linkedin.com/in/micahbevitz/iTelecom’s LinkedIn: https://www.linkedin.com/company/itelecom---an-elite-solutions-provider/iTelecom’s Facebook: https://www.facebook.com/iTelecomUSiTelecom’s Twitter: https://twitter.com/_itelecomiTelecom’s Website: https://www.itelecom.com/...

39 minSEP 1
Comments
068: iTelecom, Insights, iAgent, & Exceeding Agent Expectations with Micah Bevitz

067: Present Pandemic: Decoding the Digital Pulse, with Evan Kirstel

In this episode, David and John chat once again with Evan Kirstel, Social Media Digital Influencer in the B2B enterprise space. As we continue to cope with the disruption of the Coronavirus, listen in on the pulse of the cyber world. Gain insight into the digital realm from someone who spends 12+ hours a day engaging on social media. You'll discover Evan's take on virtual events, distance learning, and hobbies that don't require venturing into crowded public places. Stay tuned till the end for a little road trip inspiration as we crave New England seafood together from our couches!Show LinksEvan's Website: http://www.evankirstel.com/Evan's LinkedIn: https://www.linkedin.com/in/evankirstel/Evan's Twitter: https://twitter.com/evankirstelPast Episode: https://headsinthecloud.simplecast.com/episodes/006-keep-true-to-the-dreams-of-your-youth

40 minAUG 3
Comments
067: Present Pandemic: Decoding the Digital Pulse, with Evan Kirstel

066: Unraveling & Upgrading IT with Bryan Buck & Griffin Dunn

In this episode, David and John speak with Bryan Buck and Griffin Dunn of Burwood Group, a Star2Star partner and managed service provider for unified communications, security, and networking solutions. Bryan, Practice Director, and Griffin, Senior Consultant, each share their background and what a day in the life at Burwood Group is like. In their stories, hear some sales advice on how to handle some of the common objections from companies who are hesitant to change their infrastructure or management of IT. You'll also hear about the company's dedication to post-sale training, support, and continued guidance. Plus, listen to hear some of the hurdles customers are anticipating as they prepare to transition back to the office after the disruption from Coronavirus.

33 minJUL 1
Comments
066: Unraveling & Upgrading IT with Bryan Buck & Griffin Dunn

065: Customer Centric Selling Strategy with Frank Visgatis

In this episode, David and John speak with Frank Visgatis, President & Chief Operating Officer at CustomerCentric Systems LLC. Frank takes you along on his journey of how he started out in his career in the technology sector, and was pulled into sales where he found great success and a passion that eventually bloomed into the company he helped establish today. Join the talk to dissect the classic sales approach and view what's stuck and what's been perfected. You'll hear a few stories of how big name companies learned to differentiate their sales strategies, have a few laughs on the old days of sales, and learn the knack to the customer centric selling approach.

33 minJUN 15
Comments
065: Customer Centric Selling Strategy with Frank Visgatis

064: Nurturing Possibilities with Gregg Paulk

In this episode, David and John speak with Gregg Paulk, Chief Information Officer at Anderson Center For Autism. Gregg shares his story on becoming involved with Anderson Center For Autism, and why Star2Star stood out and proved to be the optimal solution for the business. Learn how Gregg's passionate organization educates and nurtures autistic children and adults to help them reach their fullest development and integrate back into communities. Discover the technology that has helped Anderson Center For Autism continue operations during the coronavirus, Gregg's favorite restaurant for a takeout meal, and what new technologies are catching Gregg's interest for further empowering Anderson Center's facilities and staff.

36 minJUN 1
Comments
064: Nurturing Possibilities with Gregg Paulk

063: Leading Change with Melissa Asevedo

In this episode, David and John catch up with Melissa Asevado, CEO of Preferred Voice Data Networks, a Star2Star top ten partner. The team is also joined by Joel Greer who supports Melissa's region in Baton Rouge, Louisiana. Melissa shares her roots in the industry and tells the story of the many changes in telecom over the years and how she's adapted her business. Learn her success strategy, what challenges she predicts for the industry, how she's dealing with the Covid-19 pandemic, and what the LSU Tiger's scores have to do with sales.

33 minMAY 1
Comments
063: Leading Change with Melissa Asevedo
success toast
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