Put the Customer First

Be data-driven, candid, and pro-risk, a course by Todd Yellin.

Career Success
Todd Yellin

Todd Yellin

VP of Product Innovation, Netflix

Put the Customer First
About
Netflix's VP of Product Innovation Todd Yellin breaks down consumer-centric corporate culture arguing that it all comes down to three factors: at every level, a company should be data-driven, candid, and pro-risk in its approach.

Put the Customer First

4 Episodes

1. Experiment with the Customer: Key Characteristics of Consumer-Centric Cultures

8 min

2. Fall on Your Face: A Case Study in Successful Failure, with Netflix

6 min

3. Onboard for Growth: A Case Study in Talent Development

4 min

4. Optimize the User Experience: A Case Study in A/B Testing, with Netflix

7 min

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