Put the Customer First
Be data-driven, candid, and pro-risk, a course by Todd Yellin.
Todd Yellin
VP of Product Innovation, Netflix
About
Netflix's VP of Product Innovation Todd Yellin breaks down consumer-centric corporate culture arguing that it all comes down to three factors: at every level, a company should be data-driven, candid, and pro-risk in its approach.
Put the Customer First
4 Episodes
1. Experiment with the Customer: Key Characteristics of Consumer-Centric Cultures
8 min
2. Fall on Your Face: A Case Study in Successful Failure, with Netflix
6 min
3. Onboard for Growth: A Case Study in Talent Development
4 min
4. Optimize the User Experience: A Case Study in A/B Testing, with Netflix
7 min
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