Put the Customer First
Be data-driven, candid, and pro-risk, a course by Todd Yellin.
About
Netflix's VP of Product Innovation Todd Yellin breaks down consumer-centric corporate culture arguing that it all comes down to three factors: at every level, a company should be data-driven, candid, and pro-risk in its approach.
Put the Customer First
4 Episodes
1. Experiment with the Customer: Key Characteristics of Consumer-Centric Cultures
8 min
2. Fall on Your Face: A Case Study in Successful Failure, with Netflix
6 min
3. Onboard for Growth: A Case Study in Talent Development
4 min
4. Optimize the User Experience: A Case Study in A/B Testing, with Netflix
7 min
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- What comes with each course?Courses on Himalaya Learning are designed to teach actionable skills to help you reach your potential. What you will get from the courses includes immersive curriculums, series of bite-sized lessons, course summaries, and curated resources.
- How long are the courses?Courses vary in length from 1 to 8 hours. Each course consists of lessons around 5 minutes each.
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