Money Clinic with Claer Barrett

There’ve been thousands of flight cancellations and scenes of chaos at UK airports, so this Money Clinic episode is packed with advice about your consumer rights if your travel plans go wrong. Host Claer Barrett, the FT’s consumer editor, hears from listeners battling to get their money back from airlines and third-party booking sites, including one listener who was forced to wear her husband’s underpants after her suitcase went missing! Can she help them obtain compensation - and track down the missing suitcase? Claer sources tips about air passenger rights, travel insurance and Covid cancellation cover from veteran travel journalist Simon Calder, and Harry Kind, a Which? consumer expert.Want more?Claer’s latest FT column is packed with more tips for travellers, including how to get the best deal on holiday currency: https://www.ft.com/content/0044cce2-d9e3-4599-9615-5c2546830071Simon Calder hosts an Instagram Live on his account @Simon_Calder answering travel questions every Saturday and Sunday at 3.30pm UK time, and also has his own travel podcast - You Should Have Been There.If you would like to be a future guest on Money Clinic, email the team via money@ft.com or send Claer a DM on social media - she’s @Claerb on Twitter, Instagram and TikTok.Presented by Claer Barrett. Produced by Persis Love and Philippa Goodrich. Executive producer is Manuela Saragosa. Sound design is by Breen Turner, with original music from Metaphor Music See acast.com/privacy for privacy and opt-out information.

Record numbers of people are falling victim to online fraud attempts, but there are no guarantees that your bank will refund the lost money. Thirty-one-year-old Jenny was distraught when fraudsters impersonating her bank made off with her life savings of £17,000. Money Clinic helped her to take her case to the UK’s Financial Ombudsman, and in this episode host Claer Barrett explains how listeners could use the free ombudsman service to obtain compensation themselves. Plus Pat Hurley, the lead ombudsman at the Financial Ombudsman service, and Katy Worobec, managing director of economic crime at the banking trade body UK Finance, pass on valuable fraud prevention tips.Want more?Claer’s column on record online fraud in the UK: https://www.ft.com/content/a6c5ab95-7be4-432c-83a5-79b7471afc1aHow to make a claim using the Financial Ombudsman service: https://www.financial-ombudsman.org.uk/To stay on top of the latest scams being reported: https://www.actionfraud.police.uk/If you would l...

Would you fall for a £17,000 scam? You might think you are too smart, but criminals keep coming up with frighteningly convincing ways of parting us from our hard-earned cash. Figures released last week showed that online fraud hit a new record in 2021, with under-35s increasingly the target of ‘impersonation scams’. Fewer than half of those tricked into transferring cash to criminals ever get their money back from their bank. Victims include 31-year-old Money Clinic listener Jenny. In this repeat episode, she tells presenter Claer Barrett about how professional scammers conned her out of £17,000 in April 2021 after she clicked on a text message — and the compensation battle she’s been fighting since then. Bank fraud expert Steven McMillan provides practical advice on how to spot scams and Gareth Shaw from Which? tells listeners how to get compensation if they fall victim. Next week, we will reveal what happened when Claer helped Jenny to take her case to the financial ombudsman.For more on the online fraud ‘epidemic’ in the UK:https://www.ft.com/content/df5c61b1-3430-45c3-976a-3af8789a2daeClaer’s column on record online fraud in the UK:https://www.ft.com/content/a6c5ab95-7be4-432c-83a5-79b7471afc1aTo learn more about making a claim using the Financial Ombudsman service:https://www.financial-ombudsman.org.uk/To stay on top of the latest scams being reported:https://www.actionfraud.police.uk/If you would like to appear as a future guest on Money Clinic podcast, email the team via money@ft.com or send Claer a message on Instagram, Twitter or TikTok - she’s @ClaerbPresented by Claer Barrett. Produced by Persis Love and Philippa Goodrich. Executive producer is Manuela Saragosa. Sound design is by Breen Turner, with original music from Metaphor Music See acast.com/privacy for privacy and opt-out information.

The FT just launched a new podcast on porn, power and profit. When FT reporter Patricia Nilsson started digging into the porn industry, she made a shocking discovery: nobody knew who controlled the biggest porn company in the world. Now, she and her editor, Alex Barker, reveal who is behind it and much more. This eight-part investigative podcast reveals the secret history of the adult business and the billionaires and financial institutions who shape it. Brought to you by the Financial Times and Pushkin. To listen to new episodes, search ‘Hot Money’ wherever you listen. See acast.com/privacy for privacy and opt-out information.

Most people know that you need a good credit score to be able to borrow money, but how to start building one up is a bit of a mystery.Money Clinic listener Emma, 22, has never been in debt before, apart from her student loans. However, she has heard that getting a credit card could increase her chances of being able to take out a mortgage in the future.Before she applies for one, what does she need to consider? Plus, if your credit score isn’t great, how can you improve it and why is this worth doing?Claer Barrett, Money Clinic presenter and the FT’s consumer editor, scrutinises Emma’s credit score, with help from Katie Watts, a consumer expert at moneysavingexpert.com and debt adviser Sara Williams, who runs a blog called The Debt Camel (@debtcamel on Twitter and Instagram). Together, they explain the hidden world of credit scores, credit files and tips on how to use credit responsibly.Want more?This free-to-read FT article How to Improve Your Credit Score includes lots more tips and pointers:https://www.ft.com/content/24b2df98-2bae-11e9-9222-7024d72222bcIf you would like to be a guest on a future episode of Money Clinic, email us at money@ft.com or send Claer a DM on social media — she’s @ClaerB on Twitter, Instagram and TikTok.Presented by Claer Barrett. Produced by Persis Love. Our executive producer is Manuela Saragosa. Sound design is by Breen Turner, with original music from Metaphor Music See acast.com/privacy for privacy and opt-out information.

Global stock markets have suffered their biggest weekly drop since the start of the pandemic, and cryptocurrencies have crashed. As younger investors struggle to absorb the losses, they also have the rising cost of living to contend with. This week, Money Clinic host Claer Barrett speaks to Ashley, a 28-year-old investor who has lost thousands of pounds, about how he’s weathering the financial storm, and two of the FT’s top investment brains unpick exactly what has been happening in world markets and where things could go from here. Katie Martin, the FT’s markets editor, and Robert Armstrong, the FT’s US financial commentator and author of the Unhedged newsletter, have plenty of ideas for new investors thinking about their next move.Want more?Claer’s most recent FT column offers pointers to young investors:https://www.ft.com/content/83aa143b-1f84-48e9-a6f7-6c21deef278dThe financial advice that older FT readers would pass down to younger investors:https://www.ft.com/content/1d71cdc1-5a7d-464a-9d82-bbf7b29a4656If you would like to be a guest on a future episode of Money Clinic, email us at money@ft.com or send Claer a DM on social media — she’s @ClaerB on Twitter, Instagram and TikTok.Presented by Claer Barrett. Produced by Persis Love. Our executive producer is Manuela Saragosa. Sound design is by Breen Turner, with original music from Metaphor Music See acast.com/privacy for privacy and opt-out information.

Who taught you the most about money — your dad, your mum or the internet? Traditionally, parents had the biggest influence on how people managed money in their adult lives. But all that is changing. In an unofficial Money Clinic poll ahead of Father’s Day this Sunday, while 20 per cent of listeners said their dads had been the strongest financial influence in their lives, the vast majority (71 per cent) said it was the internet, raising important questions about the role of online influencers and the lack of financial education in schools.Presenter Claer Barrett discusses with Aimée Allam, director of the FT’s Financial Literacy and Inclusion Campaign (FLIC), and millennial financial educators Andreea Ion and Jamie Galvin, who run the Stocks and Savings pages on Instagram and TikTok.If you would like to be a guest on a future episode of Money Clinic, email us at money@ft.com or send Claer a DM on social media — she’s @ClaerB on Twitter, Instagram and TikTok.To follow Andreea a...

As the cost of living rises, securing a pay rise is likely to be the top item on your financial to-do list. So how can you maximise your chances of getting one? This week on Money Clinic, we’ve joined forces with the FT’s Working It podcast to return to one of our most popular episodes: “How to ask for a pay rise - and get one!” Back in November, podcast listener Max told presenters Claer Barrett and Isabel Berwick about how he hoped to negotiate a raise with his current employer after being approached by headhunters offering more money elsewhere.In this special episode, Max tells us what happened next, and whether the experts’ advice paid off.Plus, Isabel explores what managers can do to help their teams asking for higher pay, especially if there is no budget for it.This episode will help you gather the tools and tips you need – and also tell you what not to do.Want more?Listen again to the advice from Claer, Isabel and Jonathan Black, the FT’s “Dear Jonathan” careers agony uncle, on the Money Clinic podcast from November https://www.ft.com/content/04b1176f-b6c8-4488-971b-9ded3358a324Two FT features by a behavioural economist on how to craft a case for a pay rise and how to use storytelling to make your argument https://www.ft.com/content/09ce507b-914a-4988-9a56-cf5181e1678dhttps://www.ft.com/content/967db31f-f49b-4039-a295-23db588d2a1cHow to ask for a raise: HBR tips and video https://hbr.org/2021/11/christine-vs-work-how-to-ask-for-a-raiseFT subscriber? Sign up for the weekly Working It newsletter. We cover all things workplace and management — plus exclusive reporting on trends, tips and what’s coming next. One-click sign up at www.ft.com/newslettersWe love to hear from you. What do you like (or not)? What topics should we tackle? Email the team at workingit@ft.com or Isabel directly at isabel.berwick@ft.com. Follow @isabelberwick on Twitter. Subscribe to Working It wherever you get your podcasts — please listen, rate and subscribe!Presented by Isabel Berwick. Editorial direction from Renée Kaplan and Manuela Saragosa. Assistant producer is Persis Love. Sound design is by Breen Turner, with original music from Metaphor Music. Produced by Novel. See acast.com/privacy for privacy and opt-out information.

Introducing Behind the Money. This is part 1 of 2 in a mini-series on crypto. Part 2 is available now here: https://link.chtbl.com/BTMMCFirst up, we're wondering: is a crypto vibe shift underway? Bitcoin’s price has been dropping for weeks and earlier this month, a popular stablecoin collapsed. FT reporter Ethan Wu explains how the effects of that rippled into other areas of the crypto universe. Michela and Ethan will talk about what stablecoins are and why they matter — even for people who aren’t crypto investors. See acast.com/privacy for privacy and opt-out information.

Rishi Sunak has just unveiled a £15bn support package to help households as the average UK energy bill is predicted to hit £2,800 a year. Even with the chancellor’s help, plenty of people will still be feeling the pinch - but this episode is packed with practical tips and advice to help you save on your energy bills.Presenter Claer Barrett hears from Bella who is renting a draughty Victorian flat, and wants to know her rights before she tackles her landlord. Homeowner Sam has seen his bills skyrocket, and wonders if insulating his property would be a wise investment. On hand with tips for Bella and Sam are Gemma Hatvani, founder of the Facebook group, Energy Support and Advice UK, and Brian Horne, a senior advisor at the Energy Saving Trust.If you would like to be a guest on a future episode of Money Clinic, email us at money@ft.com or send Claer a DM on social media - she’s @ClaerB on Twitter, Instagram and TikTok.To read a free FT.com article about how the new energy help measures will work, click here: https://on.ft.com/3lQlGPzPresented by Claer Barrett. Produced by Persis Love. Our executive producer is Manuela Saragosa. Sound design is by Breen Turner, with original music from Metaphor Music. See acast.com/privacy for privacy and opt-out information.