When is it time to move? When is it time to stand still? How do you get to know yourself well enough to know the answers to those questions? Guest Brenda Castañeda shares her journey of starting a new career and moving to another country.
During this intro episode of sub·ver·sive, creator and host Cali Green outlines what to expect from Series One of #SUBVERSIVEPOD, featuring conversation highlights from guests, including: Bevy Smith (Bevelations), Chinisha Scott (The Daily Show), Mohit Arora (Fatemakers), and April Reign (#OscarsSoWhite).
The evolution of shopping has created consumers who expect buying to be simple, no matter when or where they start or resume their journey. New consumer research reveals the preferred ways people want to shop and engage in 2022.
Customer habits have changed, from how we consume + buy to how we watch movies + TV. Learn how top brands are keeping customers loyal and engaged in real-time – and for the long term.
We recap the brands with the best customer service for 2022. What does a great customer service brand looks like? What can we can learn from those brands to put into practice today?
We're trending towards a cashless society. How do you decide what the right alternative payments are for your company? And what should you consider when looking for partners to deliver them? We discuss.
Customer journey maps can be useful to document the full experience being your customer. But are we doing it right?
Customer Identity and Access Management. What is it and why did it come about? Hear the history and evolution of CIAM from three industry veterans.
Learn about consumer trends that are likely to continue through the 2021 Black Friday retail season. Gabrielle Pastorek, Retail Analyst at Finder.com joins for a great conversation.
Distributors operate in an extremely low-margin world where every dollar, and minute, can make or break an organization’s profitability. Magnus Meier, VP at SAP, and Erik Severinghaus, EVP at Conexium, join to discuss how order entry can be a key place to regain precious margins.