Become a Fluent Leader
4min2020 AUG 26
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Today’s workplace is multicultural, multigenerational, and far more complex than the office of yesteryear. Rather than blustering or bullying their way through these changes, good leaders learn to adapt to the new reality by becoming fluent in leading and communicating with people who may think differently than they do. Jane Hyun, co-author of Flex, has some specific advice for leaders trying to make this transition.Move beyond the Golden RuleAdapt your leadership style to match the different communication preferences of your employees.Prepare for each interactionAcknowledge that your default mode of communication may not work for this individual.Pre-engagement Questions: 1. What is he/she thinking? 2. How do I best connect with this person? 3.How can I put myself in the other person’s shoes?