The saying goes that “justice delayed is justice denied.” One part of Illinois’ judicial system has had an outsized role in delaying justice for decades: the Cook County Clerk of the Circuit Court. Home to Chicago, Cook County’s court system is massive, with more than a dozen courthouses generating millions of records. And in the records disarray, residents were mired in years-long delays that cost them time and opportunities. Reported by Mark Betancourt.Find a resource guide and annotated transcript at our website here.