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28 minMAR 10
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ESOS Podcast Episode 25 Louie Gravance on His Debut Book Service is a Superpower

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Louie Gravance is often referred to as “the guy that can make the Disney service concepts work outside of Disney.” Following his hugely effective tenure in Orlando, Gravance left Disney and soon amassed even more success working as a consultant, customer service speaker, and corporate culture guru. While corporate and employee growth is serious business, humor and heart remain at the center of every Louie Gravance presentation because he also knows, from experience, there’s no business BUT show busine