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Digital Shop Talk Radio
61 min2020 SEP 3
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What's better: Educating with trends or current vehicle conditions?


Are Trends Educating Motorists Better Than Strictly Providing the Current Conditions?

On today’s episode of DSTR, we welcome shop owner Fred Haynes (multiple Honest-1 locations in MN) and his store manager Brandon Polhemus who provide thorough inspections with the most current info.

Well what if there's more to it than that?

We'll discuss:
- How to use digital media in new ways to educate the motorist
- Techniques more effective (and less interruption-driven) than using the phone
- The ability to track trends is easy, and beneficial to the shop and the motorist