In this episode of Dollars to Donuts I chat with Colin MacArthur, the Head of Design Research at the Canadian Digital Service. We talk about bureaucracy hacking, spreading the gospel of research throughout government, and embedding researchers in complex domains. Often the idiosyncrasies in people’s research and the sort of surprises that don’t fit within the template are the most important things that our researchers find. – Colin MacArthur Show Links * It Choose You * Miranda July * The Future * PennySaver * Advancing Research conference * Colin on LinkedIn * Colin on Twitter * Canadian Digital Service * Treasury Board of Canada * Scott Brison, Canada’s First Minister of Digital Government * Public opinion research * Snowball sampling * Randomized controlled trial * Stand-up meeting * Homepage Usability by Jakob Nielsen and Marie Tahir * U.S. National Park Service * Wizard of Oz * ResearchOps Follow Dollars to Donuts on Twitter and help other people find the podcast by leaving...