‘It's not the people that quit and leave your organization that you have to worry about, it is the people that quit and stay.’ Dr. Hope Zoeller My guests today are Dr. Hope Zoeller and Dr. Joe DeSensei. Dr. Hope is the founder and president of Hope LLC. Hope stands for Helping Other People Excel, and it is a firm that specializes in facilitating leaders’ success at every level of an organization. For 14 years of her professional career. Dr. Zeller worked at UPS in a variety of roles including customer service training and development and employee relations. For16 years she has been consulting with organizations on leadership development. Dr. Joe DeSensi is the president of Educational Directions LLC, an educational consulting firm helping schools around the southeast for over 20 years. He developed custom and enterprise software to help districts track data and target students’ needs. Joe holds patents in school data management software and database integration. Hope and Joe hav...