Learn from Feedback

with Curiosity and Grace, a course by Sheila Heen.

Emotional Intelligence
Sheila Heen

Sheila Heen

Triad Consulting Group Founder & Harvard Law School Lecturer

Learn from Feedback
In this masterclass, Sheila Heen, a partner at Triad Consulting Group and the co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well, offers a wealth of practical strategies for giving and receiving feedback skillfully.

Learn from Feedback

7 Episodes

1. Don't Switchtrack

3 min

2. Understanding the Three Reaction Triggers

3 min

3. Seeing Your Blind Spots

4 min

4. The Three Types of Feedback

3 min

5. Interpreting Feedback

5 min

6. Take Three Steps Back

10 min

7. Introduction

6 min

7 Resources

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