Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience. Artificial intelligence and Machine Learning continue to be a bit of a mystery–even to those who know it best. In this episode of the Cisco Tech Insiders Podcast, our host, Shaun Roberts, connects with two of Cisco’s AI and Machine Learning experts to explain what it is, how it works, why it is critical, and how it is evolving. Level Up your AI and ML knowledge with our guests, David White, Cisco Distinguished Engineer, and Mohammed Hamzeh, Cisco Senior Technical Leader. Get to your most desired outcomes faster with Cisco CX Services https://www.cisco.com/c/m/en_us/customer-experience/index.html#~discover-roi Learn about Cisco's AI- and ML-driven solutions portfolio https://www.cisco.com/c/en/us/solutions/artificial-intelligence.html?dtid=osscdc000283#~benefits LinkedIn Profiles: David White: https://www.linkedin.com/in/david-white-jr/ Mohammed Hamzeh: https://www.linkedin.com/in/mohammed-hamzeh/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/